Operation Manual

Trend Micro™ ServerProtect™ Getting Started Guide
5-4
Installing and Removing Control Manager Agent
for ServerProtect
Installing the CM agent for ServerProtect is a two-step process:
1. Obtaining the public encryption key from the Control Manager server.
2. Installing the agent on Information Servers.
You need the following information before deploying the agents:
• Fully Qualified Domain Names (FQDN) or IP addresses of the Control Manager
server
• Presence of shared drives on the target ServerProtect Information Server. There
must be at least one shared drive on the target server to install an agent.
• A User ID that has privileges to administer the Control Manager server
• The location of the Control Manager public encryption key you intend to use to
register the agents
Obtaining the Public Key
The first step in the Control Manager agent installation process is obtaining the
public encryption key.
To obtain the public encryption key needed for installation:
1. Open the Control Manager console at:
http://computer name/ControlManager
Where computer name is the IP address or host name of the Control Manager
server. The Control Manager console appears.
2. In User ID and Password, type a user ID and password. The User ID must have
access privileges for the Control Manager console and can be an Operator, Power
User, or Administrator.
3. Click Products on the menu.
4. Click Add/Remove Product Agents on the left-hand menu.