Network VirusWall Enforcer 2500 TM Upgrade Guide
Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files, release notes, and the latest version of the applicable user documentation, which are available from the Trend Micro Web site at: http://www.trendmicro.
The user documentation for Trend Micro Network VirusWall Enforcer is intended to introduce the main features of the software and installation instructions for your production environment. You should read through it prior to installing or using the software. Detailed information about how to use specific features within the software are available in the online help file and the online Knowledge Base at Trend Micro’s Web site. Trend Micro is always seeking to improve its documentation.
Contents Preface Network VirusWall™ Enforcer 2500 Documentation ...................... P-2 About This Upgrade Guide ................................................................ P-3 Audience ............................................................................................ P-4 Document Conventions...................................................................... P-4 Chapter 1: Upgrading Network VirusWall™ Enforcer 2500 Performing an Upgrade ................................................
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide ii
Preface Preface Welcome to the Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide. This book contains information about the tasks you need to perform to upgrade to Network VirusWall Enforcer 2500. This guide is intended for novice and advanced users of Trend Micro Control Manager™ and Network VirusWall who want to plan, deploy, and preconfigure Network VirusWall Enforcer 2500.
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide Network VirusWall™ Enforcer 2500 Documentation The Network VirusWall Enforcer 2500 documentation consists of the following: • Online Help—Web-based documentation that is accessible from the Network VirusWall Enforcer Web console. The Network VirusWall Enforcer Online Help contains explanations about the Network VirusWall Enforcer components and features.
Preface About This Upgrade Guide The Network VirusWall Enforcer 2500 Upgrade Guide discusses the following topics: • Performing an Upgrade—instructions for upgrading to Network VirusWall Enforcer 2500 • Connecting to the Device—instructions for uploading the new image file • Using the Appliance Firmware Flash Utility—instructions for uploading the BIOS and BMC files • Performing a Rollback—instructions for rolling back to a previous version of Network VirusWall P-3
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide Audience The Network VirusWall Enforcer 2500 documentation assumes a basic knowledge of security systems, including: • Antivirus and content security protection • Network concepts (such as IP address, netmask, topology, LAN settings) • Various network topologies • Network devices and their administration • Network configuration (such as the use of VLAN, SNMP) Document Conventions To help you locate and interpret information easily, the N
Chapter 1 Upgrading Network VirusWall™ Enforcer 2500 You can upgrade Network VirusWall 2500 from version 1.5 and 1.8 to Network VirusWall Enforcer 2500 by using the Appliance Firmware Flash Utility. The utility is included on the Trend Micro Network VirusWall Enforcer 2500 CD.
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide Performing an Upgrade To upgrade from Network VirusWall 2500 version 1.5 or 1.8 to Network VirusWall Enforcer 2500, perform the following: • Make a copy of your current network settings to ensure that you can restore the settings at anytime. • Configure HyperTerminal to connect to the device. • Update the BMC and BIOS. • Update the boot code (.B file). WARNING! You must update the boot code (.B file) before updating the image (.R file).
Upgrading Network VirusWall™ Enforcer 2500 To connect your computer to the device: 1. Connect one end of the included RJ45 Ethernet cable to port 5 (management port) and the other end to your computer. 2. Connect one end of a RS232 console cable to the back of the device and the other end to the console port on your computer. 3. Configure the Local Area Connection properties to use the following settings: IP: 192.168.252.2 (or the same subnet with 192.168.252.x) Netmask: 255.255.255.
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide 4. Open a terminal configuration software such as HyperTerminal for Windows: a. Click Start > Programs > Accessories > Communications > HyperTerminal. HyperTerminal prompts you for connection information. b. Type a name for the connection and click OK. FIGURE 1-2.
Upgrading Network VirusWall™ Enforcer 2500 c. On the Connect To screen, select the communications port where the cable is connected. FIGURE 1-3. d. Connect To Settings Click OK.
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide e. On the Properties window, set the following: • Bits per second: 115200 • Data Bits: 8 • Parity: None • Stop bits: 1 • Flow control: None FIGURE 1-4. f. 1-6 COM Properties Click OK.
Upgrading Network VirusWall™ Enforcer 2500 g. Click File > Properties, and then click the Settings tab. h. Set the following properties: • Backspace key sends: Del • Emulation: VT100 • Telnet Terminal ID: VT102 FIGURE 1-5. Connection Settings 5. Click Terminal Setup and select Block to have a clear view of the curser location. 6. Click OK. The Connection Settings screen displays. 7. Click OK to complete the set up.
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide 8. Turn on or reset the device. When the device resets, a message appears prompting you to enter rescue mode. 9. Type r at the prompt. The Network VirusWall Enforcer 2500 rescue mode settings appear. Note: You will only have 5 seconds to type r at the prompt. FIGURE 1-6.
Upgrading Network VirusWall™ Enforcer 2500 Using the Appliance Firmware Flash Utility Use the Appliance Firmware Flash Utility to update the device BMC (baseboard management controller) firmware, BIOS (basic input/output system), LCM, and program file. The utility is a graphical user interface tool that provides a user-friendly method of uploading the latest program file and boot loader. The utility is included on the Trend Micro Solutions CD for Network VirusWall Enforcer 2500.
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide FIGURE 1-7. 3. If the utility has not yet detected the Network VirusWall Enforcer 2500 device, click Detect on the toolbar menu. The utility detects the Network VirusWall Enforcer 2500 device connected to the computer and lists it in the detection table. 4. Click the first row to select the detected device from the detection table.
Upgrading Network VirusWall™ Enforcer 2500 Updating the BIOS and BMC To update the BIOS and BMC: 1. Click Flash BIOS. The Flash screen appears. FIGURE 1-8.
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide 2. On the Flash dialog box, perform the following: Note: a. The "Device" field value corresponds to the fixed Network VirusWall Enforcer 2500 device IP in rescue mode. Select Yes for Update Boot Block. WARNING! If a power loss interrupts the BIOS boot block update, BIOS will no longer be able to operate. Type the following user name and password in the corresponding fields: User name: nvw2500 Password: qZTSpdum b.
Upgrading Network VirusWall™ Enforcer 2500 e. On the warning message that displays, click YES to continue and start the Appliance Firmware Flash Utility process. WARNING! During the Appliance Firmware Flash Utility process, do not turn off, reset, or modify any device settings. Wait for the automatic reboot before performing any further tasks. The utility console displays the progress and informs you of a successful BIOS firmware update.
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide 7. On the Flash dialog box, perform the following: a. Type the following user name and password in the corresponding fields: User name: nvw2500 Password: qZTSpdum Note: FIGURE 1-9. 1-14 These values are the default fixed values and the system cannot accept any changes to them.
Upgrading Network VirusWall™ Enforcer 2500 b. Type or click Browse for the location of the BMC file (.BIN file). The default location of the file on the Network VirusWall Enforcer 2500 CD is [CD Drive]:\Programs\AFFU. c. Type the BMC checksum value. Note: You must type a checksum value to continue. Refer to the BIOS/BMC Checksum Reference for the corresponding checksum value for your BMC version. You can download the latest version of the BIOS/BMC Checksum Reference from http://www.trendmicro.
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide FIGURE 1-10. BIOS setup screen 9. 1-16 Reset the BIOS to the default setting: a. Type F4 during the countdown to enter BIOS b. Type the password: qZTSpdum c. Select Exit > Load Optimal Defaults d. Select Save Changes and Exit e. Select OK to exit.
Upgrading Network VirusWall™ Enforcer 2500 Upgrading the Boot Code and Program File Before running the utility to upgrade the boot code, ensure that you have connected to Network VirusWall Enforcer 2500 using HyperTerminal and you are in rescue mode. See Connecting to the Device for more information. The upgrade procedure is the same for upgrading the boot code and image file. WARNING! You must upgrade the boot code (.B file) before upgrading the program file (.R file).
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide 5. On the Flash dialog box, perform the following: a. Click Browse and locate the boot code file (.B file). The default location of the file on the Network VirusWall Enforcer 2500 CD is [CD Drive]:\Programs\AFFU. WARNING! You must update the boot code (.B file) before updating the image (.R file). b. Click Open. FIGURE 1-11.
Upgrading Network VirusWall™ Enforcer 2500 6. Click OK to begin the update process. WARNING! During the update, do not turn off, reset the device, or modify any device settings. If you uploaded the program file, wait for the device to finish the automatic reset. FIGURE 1-12.
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide 7. After the update is complete, wait for the device to automatically reboot. FIGURE 1-13. Boot code Version Upload Success Example Note: 8. The length and Kernel size may be different depending on the image. Use the utility again to upload the new release version (.R file) of the program file. The default location of the file on the Network VirusWall Enforcer 2500 CD is [CD Drive]:\Programs\AFFU. Repeat this procedure from the beginning.
Upgrading Network VirusWall™ Enforcer 2500 9. After the update is complete, wait for the device to automatically reboot. The Preconfiguration login screen appears after this screen. FIGURE 1-14.
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide 10. Confirm the update by checking the version in the lower right hand corner of the title box on the Preconfiguration login screen. In this example, the program version is 1359. FIGURE 1-15.
Upgrading Network VirusWall™ Enforcer 2500 Performing a Rollback You can rollback Network VirusWall Enforcer 2500 to Network VirusWall 2500 1.5 and 1.8 by using the Appliance Firmware Flash Utility. The utility is included on the Trend Micro Network VirusWall Enforcer 2500 CD. The rollback procedure is the same as the upgrade procedure. However, to rollback to Network VirusWall 2500 1.5, you must have a previously saved version of the image file.
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide 5. On the Flash dialog box, perform the following: a. Click Browse and locate the boot code file (.B file). The default location of the file on the Network VirusWall Enforcer 2500 CD is [CD Drive]:\Programs\AFFU\downgrade. WARNING! You must replace the boot code (.B file) before replacing the program file (.R file). b. Click Open. FIGURE 1-16.
Upgrading Network VirusWall™ Enforcer 2500 6. Click OK to begin the update process. WARNING! During the update, do not turn off, reset the device, or modify any device settings. If you uploaded the program file, wait for the device to finish the automatic reset. FIGURE 1-17.
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide 7. After the update is complete, wait for the device to automatically reboot. FIGURE 1-18. Boot code Version Upload Success Example Note: 1-26 The length and Kernel size may be different depending on the image.
Upgrading Network VirusWall™ Enforcer 2500 8. Use the utility again to upload the previous version (.R file) of the program file. The default location of the file on the Network VirusWall Enforcer 2500 CD is [CD Drive]:\Programs\AFFU\downgrade. WARNING! You must replace the boot code (.B file) before replacing the program file (.R file). FIGURE 1-19. Release Version Upload Success Example 9. After the update is complete, wait for the device to automatically reboot.
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide 10. Confirm the update by checking the version in the lower right hand corner of the title box on the Preconfiguration login screen. In this example, the Network VirusWall 2500 version is 1.8 and the program version is 1146. FIGURE 1-20.
Index A Administrator’s Guide P-2 appliance firmware flash utility 1-9 audience P-4 B P performing an upgrade 1-2 Preface P-1 program file 1-17 R RJ45 ethernet cable 1-3 rollback 1-23 RS232 console cable 1-3 boot code 1-17 T C Tips documentation P-2 connecting to the device 1-2 Conventions P-4 document P-4 D Document conventions P-4 Document conventions P-4 Documentation P-2 G Getting Started Guide P-2 GSG. See Getting Started Guide.
Trend Micro™ Network VirusWall™ Enforcer 2500 Upgrade Guide I–2
