Warranty

2. Pack the Metal Sign in its original box or a well-protected box, as outlined in the Return Shipping
Instructions. TREKSHOPS LLC will not be responsible for shipping damage/loss of any product outside the
original 30-day TREKSHOPS LLC-paid service period. It is very important that you write the RMA number
clearly on the outside of the package. Ship the Metal Sign with a copy of your bill of sale or other proof
of purchase, your name, address, phone number, description of the problem(s), and the RMA number
you have obtained to:
TREKSHOPS LLC Warranty Service Center
RMA#
945 Progress Road, Unit 2, Ellijay, GA 30540
3. Upon receiving the Metal Sign, TREKSHOPS LLC will repair or replace it (at TREKSHOPS LLC
discretion) and will ship it back to you within 2 weeks (dependent on parts availability) via UPS.
4. TREKSHOPS LLC will pay for shipping to and from the customer only within the first thirty days
following the original product ship date. Following this 30-day period all shipping fees both for under
warranty and post warranty repairs are the sole responsibility of the customer. The customer also
assumes full liability for losses or damages resulting from shipping as well as all responsibility to pursue
remuneration for such issues with their selected carrier.
After One-Year Warranty – Post Warranty Repair
For post warranty repair, the procedure is the same as outlined above for RMA and shipping. However,
you are responsible for shipping charges both ways, current labor ($75 per hour if not under warranty),
and the current price of part(s) used in repair.
WARRANTY EXCLUSIONS
TREKSHOPS LLC is not responsible for any loss of work (“down time”) caused by a product requiring
service. This warranty is null and void if the defect or malfunction was due to damage resulting from
operation not within manufacturer specifications. It will also be null and void if there are indications of
misuse and/or abuse. TREKSHOPS LLC has the option of voiding the warranty if anyone other than an
TREKSHOPS LLC technician attempts to service the product. TREKSHOPS LLC will not warrant any
problems arising from an act of God (lighting, flooding, tornado, etc.), electrical spikes or surges. Under
no circumstances will TREKSHOPS LLC be responsible for any refund or remuneration exceeding the