Warranty

Warranty Conditions
The above Limited Warranty is subject to the following conditions:
1. This warranty extends only to products distributed and/or sold by TREKSHOPS LLC. It is effective
only if the products are purchased and operated in the USA and/or Canada. (Within the USA including
US 48 States, Alaska and Hawaii.)
2. This warranty covers only normal use of the Metal Sign. TREKSHOPS LLC shall not be liable under
this warranty if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or
installation; (ii) disasters such as fire, flood, lightning or improper electric current; or (iii) service or
alteration by anyone other than an authorized TREKSHOPS LLC representative; (iv) damages incurred
through irresponsible use.
3. You must retain your bill of sale or other proof of purchase to receive warranty service.
4. No warranty extension will be granted for any replacement part(s) furnished to the purchaser in
fulfillment of this warranty.
5. This warranty does not cover any third party related problems.
6. TREKSHOPS LLC makes no warranty either expressed or implied regarding third-party (non-
TREKSHOPS LLC) components.
Procedures for Obtaining Warranty Service
RMA (Returning Merchandise Authorization) Policy:
If repairs are required, the customer must obtain a RMA number and provide proof of purchase. RMA
and services are rendered by TREKSHOPS LLC only. Any shipping costs after 30 days (starting from the
original date of purchase) on any item returned for repair is the customers’ responsibility. All returned
parts must have a RMA number written clearly on the outside of the package along with a letter
detailing the problems and a copy of the original proof of purchase. No COD packages will be accepted.
No package will be accepted without a RMA number written on the outside of the package. RMA
numbers are only valid for 30 days from the date of issue.
Should you have any problems with your Metal Sign, please follow these procedures to obtain the
service:
1. If the Metal Sign must be repaired, a RMA number (Return Merchandise Authorization Number) will
be issued for shipment to our repair department. Please follow the instructions given by TREKSHOPS LLC
technical support staff to ship your Metal Sign. TREKSHOPS LLC will not accept any shipments without a
RMA number.