User's Guide

Chapter 20: Diagnostics Tools
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20.5 RADIUS Server Testing
The “RADIUS” tab on the “Diagnostics” page can be used to test authentication of credentials
by a RADIUS servers used for splash page or WPA authentication (see Figure 66). Use the
procedure below to test the validity of credentials with a RADIUS server.
1. Select the RADIUS server you want to use for the test from the drop-down menu
2. Enter the credentials you want to test in the “Username” and “Password” fields
3. Click on the “Test User” button
The results of the test will be displayed at the bottom of the page. Three outcomes are
possible:
• The credentials were authenticated by the server
• Communication was established with the server, but the credentials were not valid
• It was not possible to establish communication with the server
Figure 66. Testing credentials with a RADIUS server
20.6 Diagnostic Dump
The “Diagnostic Dump” tab on the “Diagnostics” page allows the user to create a snapshot of
diagnostic data that can be downloaded to a PC and sent to Tranzeo technical support for
analysis (see Figure 67).