User's Manual

444
This document is intended for Public Distribution
19473 Fraser Way,
Pitt Meadows, B.C. Canada V3Y 2V4
Appendix K
K-4
TR-6000 Series
Tranzeo Wireless Technologies
Out of Warranty Replacements
Product that is out warranty will be repaired on a fee for service basis at Tranzeo's shop rate of
$70.00 per hour plus parts. A $75.00 deposit is charged for all non-warranty repairs when the
RMA is issued.
Any goods left for more than 90 days without instructions will be considered abandoned and be
disposed of.
What to ship?
Products that are returned for RMA work should be shipped in the original package and include
the items that that are to be repaired. All returned product must reference the RMA # on the
outside of the box. A returned product without clearly marked RMA# will be refused and returned
to sender.
How to ship?
We recommend that you use a shipping service with tracking (i.e. UPS/FedEx ground) to ship
your RMA.
Products returned for warranty repair or out-of-warranty replacement, must be marked with a
valid RMA number and shipped FOB Destination, Prepaid.
Approximate turnaround time is 7 business days for warranty repairs and replacements.
Shipping Time is generally 7 business days to any location in the United States.
Tranzeo Wireless will refuse any item that does not have an RMA# clearly marked on the
outside of the box.
Tranzeo Wireless is NOT responsible for any damage to the products during transit by the
shipping company.
All claims for shipment errors must be made within 3 days after receipt of shipment.
Warranty Disclaimer
Except in only the limited express warranty set forth above, there are no expressed or implied
warranties of merchantability and fitness for a particular purpose. In no event will Tranzeo
Wireless Systems be liable for any direct, special, or consequential damages arising out of, or in
connection with, the delivery, use, inability to use, or performance of this product.