Cable Box User Manual

10
E-100BTX-FX-05
24-hour Technical Support: 1-800-260-1312 -- International: 00-1-952-941-7600
Troubleshooting
If the media converter fails, isolate and correct the fault by determining the
answers to the following questions and then taking the indicated action:
Note: Dip switch positions 3 and 4 must be DOWN before strarting the
troubleshooting process.
1. Is the Power LED illuminated?
NO
Is the power adapter the correct model (check I/O voltage and Hz)?
Verify the voltage and frequency of the AC outlet?
Is the power adapter properly installed in the media converter and in the
outlet?
Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.
YES
Proceed to step 2.
2. Is the SDC (signal detect/copper) LED illuminated?
NO
Check the twisted-pair cables for proper connection.
Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.
YES
Proceed to step 3.
3. Is the SDF LED (signal detect/fiber) illuminated?
NO
Check the fiber cables for proper connection.
Verify that the TX and RX cables on the media converter are connected
to the RX and TX ports, respectively, on the other device.
Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.
YES
Proceed to step 4.
4. Is the RXC (receive/copper) LED flashing?
NO
If there is no activity on the UTP/STP port, proceed to step 5.
If there is activity on the UTP/STP port, disconnect and reconnect the
twisted-pair cable to restart the initialization process.
Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.
YES
Proceed to step 5.
5. Is the RXF (receive/fiber) LED flashing?
NO
If there is no activity on the fiber port, contact Tech Support.
If there is activity on the fiber port, disconnect and reconnect the fiber
cable to restart the initialization process.
Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.
YES
Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.
Declaration of Conformity
Name of Mfg: Transition Networks
10900 Red Circle Drive, Minnetonka MN 55343, U.S.A.
Model: E-100BTX-FX-05(xxxx) Series Media Converters
Part Number(s): E-100BTX-FX-05, E-100BTX-FX-05(SC),
E-100BTX-FX-05(LC), E-100BTX-FX-05(MT),
E-100BTX-FX-05(SM), E-100BTX-FX-05(SMLC),
E-100BTX-FX-05(LH), E-100BTX-FX-05(XL),
E-100BTX-FX-05(LW), E-100BTX-FX-05(XLW)
E- 100BTX-FX-05(SMHT), E-100BTX-FX-05(HT),
E-100BTX-FX-05(LHHT), E-100BTX-FX-05(XLHT),
E-100BTX-FX-05(LWHT), E-100BTX-FX-05(SCHT)
E-100BTX-FX-05(100HT), E-100BTX-FX-05(101HT)
Regulation: EMC Directive 89/336/EEC
Purpose: To declare that the E-100BTX-FX-05 to which this declaration refers is
in conformity with the following standards.
EN 55022:1994 + A1:1995 + A2:1997 Class A; FCC Part 15 Subpart B; EN
55024:1998; 21CFR subpart J; EN61000-3-2:1995; EN61000-3-3:1995
I, the undersigned, hereby declare that the equipment specified above conforms to the above
Directive(s) and Standard(s).
August, 2007_____
Stephen Anderson, Vice-President of Engineering Date
techsupport@transition.com -- Click the “Transition Now” link for a live Web chat.
11
Contact Us
Technical support
Technical support is available 24 hours a day.
US and Canada: 1-800-260-1312
International: 00-1-952-941-7600
Transition now
Chat live via the Web with Transition Networks Technical Support.
Log onto www.transition.com and click the Transition Now link.
Web-based seminars
Transition Networks provides seminars via live web-based training.
Log onto www.transition.com and click the Learning Center link.
E-Mail
Ask a question anytime by sending an e-mail to our technical support staff.
techsupport@transition.com
Address
Transition Networks
10900 Red Circle Drive, Minnetonka, MN 55343, U.S.A.
telephone: 952-941-7600
toll free: 800-526-9267
fax: 952-941-2322