Cable Box User Manual
10
E-100BTX-FX-05
24-hour Technical Support: 1-800-260-1312 -- International: 00-1-952-941-7600
Troubleshooting
If the media converter fails, isolate and correct the fault by determining the
answers to the following questions and then taking the indicated action:
Note: Dip switch positions 3 and 4 must be DOWN before strarting the
troubleshooting process.
1. Is the Power LED illuminated?
NO
• Is the power adapter the correct model (check I/O voltage and Hz)?
• Verify the voltage and frequency of the AC outlet?
• Is the power adapter properly installed in the media converter and in the
outlet?
• Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 2.
2. Is the SDC (signal detect/copper) LED illuminated?
NO
• Check the twisted-pair cables for proper connection.
• Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 3.
3. Is the SDF LED (signal detect/fiber) illuminated?
NO
• Check the fiber cables for proper connection.
• Verify that the TX and RX cables on the media converter are connected
to the RX and TX ports, respectively, on the other device.
• Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 4.
4. Is the RXC (receive/copper) LED flashing?
NO
• If there is no activity on the UTP/STP port, proceed to step 5.
• If there is activity on the UTP/STP port, disconnect and reconnect the
twisted-pair cable to restart the initialization process.
• Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 5.
5. Is the RXF (receive/fiber) LED flashing?
NO
• If there is no activity on the fiber port, contact Tech Support.
• If there is activity on the fiber port, disconnect and reconnect the fiber
cable to restart the initialization process.
• Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Contact Tech Support: 800-260-1312, Int’l: 00-1-952-941-7600.
Declaration of Conformity
Name of Mfg: Transition Networks
10900 Red Circle Drive, Minnetonka MN 55343, U.S.A.
Model: E-100BTX-FX-05(xxxx) Series Media Converters
Part Number(s): E-100BTX-FX-05, E-100BTX-FX-05(SC),
E-100BTX-FX-05(LC), E-100BTX-FX-05(MT),
E-100BTX-FX-05(SM), E-100BTX-FX-05(SMLC),
E-100BTX-FX-05(LH), E-100BTX-FX-05(XL),
E-100BTX-FX-05(LW), E-100BTX-FX-05(XLW)
E- 100BTX-FX-05(SMHT), E-100BTX-FX-05(HT),
E-100BTX-FX-05(LHHT), E-100BTX-FX-05(XLHT),
E-100BTX-FX-05(LWHT), E-100BTX-FX-05(SCHT)
E-100BTX-FX-05(100HT), E-100BTX-FX-05(101HT)
Regulation: EMC Directive 89/336/EEC
Purpose: To declare that the E-100BTX-FX-05 to which this declaration refers is
in conformity with the following standards.
EN 55022:1994 + A1:1995 + A2:1997 Class A; FCC Part 15 Subpart B; EN
55024:1998; 21CFR subpart J; EN61000-3-2:1995; EN61000-3-3:1995
I, the undersigned, hereby declare that the equipment specified above conforms to the above
Directive(s) and Standard(s).
August, 2007_____
Stephen Anderson, Vice-President of Engineering Date
techsupport@transition.com -- Click the “Transition Now” link for a live Web chat.
11
Contact Us
Technical support
Technical support is available 24 hours a day.
US and Canada: 1-800-260-1312
International: 00-1-952-941-7600
Transition now
Chat live via the Web with Transition Networks Technical Support.
Log onto www.transition.com and click the Transition Now link.
Web-based seminars
Transition Networks provides seminars via live web-based training.
Log onto www.transition.com and click the Learning Center link.
E-Mail
Ask a question anytime by sending an e-mail to our technical support staff.
techsupport@transition.com
Address
Transition Networks
10900 Red Circle Drive, Minnetonka, MN 55343, U.S.A.
telephone: 952-941-7600
toll free: 800-526-9267
fax: 952-941-2322