Warranty

is made within 30 days of the invoice date. During periods of price fluctuation, Transcend
reserves the right to offer less than full credit.
For products purchased directly from Trancend (Transcend's Online Store): *31-60 days after
purchase (based on the invoice date) Transcend will, at our discretion, either provide a
replacement or issue credit. The credit is normally based on the original selling price (less
shipping fees) and is subject to a 15% restocking fee, or current market price.
*Beyond 60 days during warranty period Transcend is only responsible for repairing the
defective product. A customer will not be charged for the cost of labor or replacement
components if the defective product is returned within the applicable warranty period.
*Beyond warranty period: Outside the warranty period Transcend may choose at its discretion to
repair a defective product even beyond the warranty period. However, the customer will be
charged for the cost of labor and replaced parts if the defective product was returned beyond the
applicable warranty period.
RMA Request Form for Repair or Replacement
Transcend provides the following RMA applications: (please follow instructions below
accordingly to start the RMA process)
 RMA Request Form (click here if you purchased from Transcend's website)
 RMA Request Form (Taiwan)