Warranty
Two-Year Warranty
The following Transcend products are covered by this Warranty for a period of two years from
the original purchase date:
StoreJet and SSD products listed in the above table but falling out of the criteria; USB 2.0
Interface CardBus; PCMCIA Adapter Card series; JetFlash 210/220 and JetFlash products
originally purchased before January 1st, 2006; Digital Music Player series*; Digital Photo Frame
series*; HD Media Player;MP Series adapters TS-PA2A / TS-PA2M; Graphics Cards; Portable
DVD Writer; PhotoBank; StoreJet Combo; OTG; SM/XD/MS memory cards; Expansion Card;
Wireless products; Memory Card Readers; Car Video Recorders*; and the Enclosure Case of the
JetDrive products.
* The Two-Year Warranty does not apply to the accessories (except otherwise specified herein)
and LCD panels of such products.
One-Year (or shorter) Warranty:
The following Transcend Products are covered by this Warranty for a period of one year from
the original purchase date:
The adapters for Digital Photo Frame products;
The LCD panels integrated within Transcend products, and the rate of functional pixels
of the LCD panel less than 99.99% will be deemed defective;
The adapters for the following Digital Music Players: TS-PA610US/TS-PA610EU/TS-
PAUS/TS-PAEU; and
The adapter for StoreJet 35T.
Suction Mount of the Car Video Recorders：TS-DPM1
Rechargeable Batteries: For Transcend products with integrated rechargeable batteries, the
warranty period for the battery itself is six months from the original purchase date.
Any repaired or replaced product will still be subject to the above duration of warranty beginning
from the original purchase date.
Terms of Product Return
"Above and beyond" is the standard we set ourselves for customer service at Transcend. We
consistently position ourselves to be significantly above the industry norm. It's all part of our
commitment to Customer Satisfaction. The following RMA (Return Merchandise Authorization)
guidelines for Transcend products are extremely important and were designed to ensure we meet
your expectations. Please read them carefully before returning any goods. On behalf of the entire
Transcend team, thank you for being a valued customer!