User's Manual

About Your Printrex
®
920 Printer
Page 6
100-TBD - Rev A
Return Materials Authorization and Return Policies
If a support technician determines that the printer should be serviced at a
Printrex facility, and you want to return the printer for repair, we will issue you
the Returned Materials Authorization (RMA) number that is required before
returning the printer. Please prepare the printer being returned for repair as
follows:
x Pack the printer to be returned in the original packing material.
x Do not return any accessories unless asked to do so by a support
technician.
x Write the RMA number clearly on the outside of the box.
Sales Support
To order supplies, receive information about other Printrex products, or obtain
information about your warranty, contact our Sales Department at the contact
telephone or fax numbers listed below or visit our web site at
www.printrex.com.