Installation Guide

DR5000 READER INSTALLATION GUIDE
8
403-003-001 Rev A
TROUBLESHOOTING
If mixing DR5000 and DR4xxx readers in a 2 reader configuration connected to a single Door Controller, one of
the readers must always be configured with a jumper. This identifies which reader will answer polls on address
1. The reader choice is arbitrary just as long as only one reader has the jumper.
Power Indicator is off - If the Power indicator behind
the Transact logo remains off when power is
applied:
Verify that the proper voltage is being supplied (TB1-1 = +V, TB1- 2
= GND)
Red annunciator blinking - DR5000 Readers Red
annunciator flashes (approximately 1 second rate)
when communication is lost with the SA3000 Door
Controller Unit. If the Red annunciator is flashing,
check the following:
Verify the SA3000 Controller Unit has been properly configured for
Serial Readers. This configuration is made by selecting SE3- CS/
CSPP/RDR100 in the Serial Reader(s) option. Reference the
SA3000 Door Access Control System Installation Guide (DOC#
988) in the Controller Unit Configuration (page 28)
If two DR5000 Readers are installed and operating in RS-485
mode, verify one reader has TB2-3 jumpered to TB2-4, verify the
wiring between the reader and the Door Controller board in the
SA3000 System
No annunciation after card tap - One annunciator
always turns on after a contactless card is tapped. If
no annunciator turns on, the Reader may have
corrupted software or the card may be damaged or
not programmed.
Check software integrity, cycle power to the Reader, the annunci-
ators should turn ON and OFF in sequence, along with four beeps,
indicating the Reader has successfully executed its power-up
initialization code
Table 1-4: Jumper Configuration
Reader Jumper Position
DR4xxx TB1-1 to TB1-5
DR5000 TB2-3 to TB2-4