Warranty

3510 Corporate Drive • Dalton, GA 30721
855-343-5667 Toll Free • 706-529-0864 Fax
HT003 Calico Rock (Select Warranty)
5-Year Limited Abrasive Wear Warranty
Engineered Floors warrants that the surface pile of your PureColor™ fiber will not abrasively wear away by more
than 10% in any area of the carpet for a period of 5 years when the carpet is installed in compliance with the
Carpet and Rug Institute Standards which went into effect in October 2009. Abrasive wear is defined as countable
loss of pile fiber, 10% or greater resulting from normal foot traffic and is determined by pile weight comparison of
the worn area of your carpet to non- trafficked areas, or testing using mechanical wear simulators.
Exclusions
Carpet that is installed outdoors or in areas that are subject to nonresidential ordinary foot traffic is excluded from
this warranty. Also specifically excluded from this warranty is crushing caused by furniture and damage caused by
tears, pulls, burns, wheel traffic or athletic equipment.
5-Year Limited Texture Retention Warranty
Engineered Floors warrants that your carpet made with PureColor ™ fiber will not exhibit significant twist or loss of
texture from foot traffic for the warranty period based on specific products and the implied years of texture
retention.
Texture retention is the ability of carpet tufts to retain a normal amount of their visible size, shape, and
orientation. This includes the ability of cut pile tufts not to lose twist excessively. Texture change associated with
normal pile crush is a characteristic of all carpet and is not covered under this warranty. Please note that the
texture of any carpet will change to some degree in heavy traffic areas. Such conditions constitute normal wear
and tear and are not covered by this warranty.
**Have your carpet professionally cleaned using deep cleaning extraction every 12-18 months by a CRI Seal of
Approval professional. All warranties are voided if you fail to follow the recommended carpet care guidelines.
All warranties will be voided if new suitable carpet pad is not installed with the new carpet. Using existing pad
can affect the performance and wear of your new carpet and will void all warranties. All warranties are non-
transferrable and apply to owner-occupied residences only.