Warranty

Page 3
• Damages from disasters, either natural or man-caused or other casualty damages which are usually covered under
homeowner insurance.
• Damages resulting from the use of a steam cleaner, heavy weight commercial cleaning machines.
• Gloss or sheen reduction or discoloration resulting from heat, sunlight or artificial light.
• Damages resulting from improper installation or construction.
• Damages resulting from abuses such as, moving appliances across the floor without adequate floor protection.
• Damages from rolling loads such as hospital bed, chair casters, carts, wheelchairs, etc.
• Damage caused by water or excessive moisture on the floor, in the subfloor or underneath the floor.
• Water damage caused by flooding, prolonged stay of standing water, subfloor hydrostatic pressure (water or moisture
under the floor that is transmitted to the surface through exerted pressure), leaking pipes, household mechanical
failures, appliance leaks, door and window leaks, or conditions that result in moisture being below the floor are not
covered.
• Gapping due to natural characteristic of wood when exposed to changes in humidity and temperature.
• Separation between layers caused by exposure to excessive humidity or temperature and environmental changes that
occurs during or after the flooring has been installed.
• Noises including, but not limited to, squeaks, popping, etc.
• Product deformity that is not measurable or that is only visible under certain light or from a certain angle is not
considered a defect. Visible defects should be evaluated by their visibility from a standing position in normal lighting.
• Recoating and finish alterations (finishes applied by the owner or installer) including, but not limited to, refinishing or
recoating.
• Floors that are installed in non-owner-occupied residences (except products that are noted warranted commercial).
• Floors that have been replaced by a previous claim.
• Floors which have been installed, then removed to make corrections due to installation errors, and reinstalled.
• Incidental and consequential damages. By this we mean any loss, expense, or damage other than to the flooring itself
that may result from a defect in the flooring. Such damages shall include, but not limited to, the followings: any costs
associated with the removal, refinishing or replacement of any flooring products or with the removal or replacement
of cabinets, appliances or any other fixtures or items that may need to be removed and replaced as a result of replacing
any flooring products, inconveniences or hotel accommodations.
• Products sold “AS IS” or products described as “thrift,” “antique,” “tavern,” “bargain,” “cabin grade,” “seconds,”
“economy grade,” “rustic,” “close-out,” “off-goods” or “non-standard.”
Disclaimers:
HOME LEGEND, LLC DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE FLOORING PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
Home Legend, LLC’s warranties cannot be altered by sales representatives or distributors. Sales representatives and
distributors have no authority whatsoever to establish, expand, or otherwise modify said warranties.
Home Legend, LLC’s limited warranty provisions are deemed to be severable and the invalidity or unenforceability of one
provision shall not affect the validity or enforceability of any other provision.
Home Legend, LLC’s limited warranties constitute the entire agreement of the parties, and no waiver or amendment shall
be valid.
Claims: