Use and Care Manual

18
Question Answer
Why won’t
my grill
ignite?
Verify power at the electrical
outlet.
If the power cord is connected to a GFCI (ground fault circuit
interrupter), check and reset if necessary.
Initiate start-up. If no ignition, see next answer.
DANGER! Turn the switch
OFF (O) and disconnect the
power cord.
Remove the control and check the fuse on back. Replace the fuse
if blown. REINSTALL THE CONTROL.
Check the draft inducer fan and the auger drive motor for operation. If both are operating,
the hot rod needs to be replaced. If one or both are not operating, contact Traeger's VIP-365
Customer Service (see page 22) for additional troubleshooting help or to place an order.
Why are
no pellets
being
delivered
into the
repot?
Verify that there are pellets in the pellet hopper. If this is the initial ring or the grill has run
out of pellets, allow sufcient time for the pellets to travel from the pellet hopper to the repot
(can take up to 7 minutes).
Initiate start-up.
See “INITIAL FIRING
INSTRUCTONS” on
page 10.
If there are still no pellets in the repot, proceed to next answer.
If the auger drive motor is operating (check the small fan blade on the back of the motor), the
problem is in the digital control, which will need to be replaced. Contact your Traeger dealer or
Traeger's VIP-365 Customer Service (see page 22) to place an order.
If the auger drive motor
is not operating but
the draft inducer fan is
operating, the problem is in
the auger system, which will
need to be checked.
With the switch OFF (O), locate the small fan blade on the back
of the auger drive motor.
CAUTION! While watching the fan blade, turn the switch ON
(I). If the fan blade does not turn, turn the switch OFF (O). This
indicates a defective auger drive motor, and it will need to be
replaced. Contact your Traeger dealer or Traeger's VIP-365
Customer Service (see page 22) to place an order.
If the fan blade turns a bit and then stops, continue watching
and turn the switch OFF (O). If the fan blade UNWINDS slightly,
this indicates a jam in the auger system which will need to be
cleared.
DANGER! Turn the switch OFF (O) and disconnect the power
cord. Remove the pellets from the pellet hopper. Check for
foreign objects and wet or decomposed pellets, both of which
can cause a jam in the auger system. The auger will need to
be removed to clear a jam in the auger system. See “How do I
remove the auger if it jams?” section on page 19.
FREQUENTLY ASKED QUESTIONS
66104_Eastwood_UCG_v3.indd 18 10/25/16 3:15 PM