Installation Guide

MAY BE COMPLETED ONLINE @ WWW.TRACRAC.COM
MAY BE COMPLETED ONLINE @ WWW.TRACRAC.COM
What product features most influenced the purchase of •
your TracRac product(s)? (Check all that apply)
Brand Reputation . . . . . . . . . . . .q
Style/Appearance . . . . . . . . . . . . . . . . q
Load Capacity (How much weight/
volume it carries) . . . . . . . . . . . . . q
Load Flexibility (The ability to carry
lots of different kinds of loads) . . . . . q
Sliding / Easy to Remove . . . . . . . . . . . . . q
Price . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . q
No Drill Mounting . . . . . . . . . . . . . . . . . q
Quality of Finish . . . . . . . . . . . . . . . . . . . . q
No Rust Aluminum Material . . . . . . . . . q
Reliability / Long Lasting . . . . . . . . . . . q
Light Weight . . . . . . . . . . . . . . . . . . . . . q
Low Wind Noise . . . . . . . . . . . . . . . . . . q
Quality of Design / Construction . . . . q
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . q
Other, please specify .
___________________________
What do you intend to carry with your TracRac •
product(s)? (Check all that apply)
Lumber . . . . . . . . . . . . . . . . . . . . . . . . . . . . q
Ladders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .q
Other Home Building/Improvement
Products . . . . . . . . . . . . . . . . . . . . . .q
Kayaks/Small Boats Bikes . . . . . . . . .q
Other Sports Equipment (e.g. Surf
Boards, Snow Boards, etc...) . . . . . .q
Other, please specify: .
___________________________
Name (First/Last): ___________________________
Company: _________________________________
Street Address: _ _ _ _ _ _ _ _ _ _ _ _ _ _______________
City: _____________________________________
State: ____________________________________
Z i p : _ _
_________________________________
Email: ________________________________
TRUCK INFORMATION:
Make: __________________________
Model: _________________________
Year: __________
_______________
TracRac . . . . . . . . .q
T-Rac G2 . . . . . . . ..q
TracONE . . . . . . . . .q
ConTractor . . . . . . .q
CabRac . . . . . . . . . .q
TracVan Single . . . q
TracVan Double . . .q
TracVan Triple . . . . q
CapRac . . . . . . . . . .q
Other, please
specify: __________
What TracRac rack model(s) did you purchase?•
What TracRac accessories, if any, did you purchase?•
TracBox . . . . . . . . . . . .q
TracBox CO. . . . . . . . . .q
Cantilever. . . . . . . . . . . .q
Tonneau Cover . . . . . . .q
Cargo Divider. . . . . . .q
Locking Knobs . . . . . . .q
Toolbox Mount Kit . . . .q
BaseRail Tie Downs . .q
Cross Bar Tie Downs ..q
Bike Mount . . . . .q
Kayak Mount . . . . . . . . . .q
Cargo Buckle . . . . . . . .q
None . . . . . . . . . . . . . . .q
Other, please specify:
____________
What was the total purchase price of the TracRac •
products you purchased?
$__________.______
Where did you purchase your TracRac product(s)?•
How satisfied are you with your overall purchase of your
TracRac product?
How likely would you be to recommend TracRac products to
a friend, family member or business associate?
What event, if any, triggered the need for you to •
purchase this TracRac product?
Bought a new truck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .q
Started a new business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .q
Expanded existing business . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . .q
Bought new sporting equipment (e.g. Kayak, Canoe) . . . . . . . . . . . . . . . . . . . . .q
Old rack needed replacement . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . .q
Just saw it and wanted one . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . .q
How did you first learn about this or any other •
competitive products?
Saw on the road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .q
Talked to sales/store personnel . . . . . . . . . . . . . . . . . . . . . .. .q
Looked on the internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .q
Asked friends or colleagues . . . . . . . . . . . . . . . . . . . .. . . . . . . . . .q
Magazine articles or advertisements . . . . . . . . . . . . . . . . . . . . . . . . . . .q
Television/Radio shows or advertisements . . . . . . . . . . . . . . . . . . . .q
Store circulars or advertisements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .q
Where did you go to gather additional information about •
our products or competitive products? (Check all that
apply)
Store . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .q
Friends or Colleagues . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .q
Product Websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .q
Internet Forums or Blogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .q
Other Websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . q
Company telephone customer support . . . . . . . . . . . . . . . . . . . . . . . . .q
None . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .q
LEARNING PROCESS
What other brands, if any, did you consider before •
buying your TracRac product(s)? (Check all that apply)
Thule . . . . . . . . . . . . . .. . . . . . . . . . . . .q
Weather Guard . . . . . . . . .. . . . . . . . . . .q
System One . . . . . . . . . . . . . . . . .q
Kargo Master . . . . . . . . . . . . . . .q
Hauler . . . . . . . . . . . . . . . . . . . .q
Cross Tread . . . . . . . . . . . . . . . . . . . .q
Vanguard . . . . . . . . . . . . . . . . . . . .q
RackIt . . . . . . . . . . . . . . . . . . . .q
Pace Edwards . . . . . . . . . . . . . . . . . . . .q
None . . . . . . . . . . . . . . . . . . . .q
Other, please specify: .
__________________________
Very
Unlikely to
Recommend
Very
Likely to
Recommend
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OVERALL EXPERIENCE SATISFACTION
RESEARCH AND USAGE
DATEOFPURCHASE:
MM/DD/YYYY: _____________________
PERSONAL INFORMATION:
Name: ____________________________________
Type of Retailer
____________________________
Very
Unlikely to
Recommend
Very
Likely to
Recommend
1 2 3 4 5 6 7
WARRANTY REGISTRATION FORM