User's Manual

INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND

NON-INFRINGEMENT.

HARDWARE WARRANTY

1. The contract includes hardware repair / replacement as necessary.

Cost of any hardware replacement and / or repair will be covered as

part of the guarantee period/Annual Maintenance Contract as

applicable.

2. The contract also includes installation of software packages and

hardware provided by Company and seeing that all devices are in

working condition.

3. In case of hardware problems due to natural causes, we accept no

liability against the same as it is unforeseen and unavoidable. We will

however take measures to prevent the same and will rectify the

problem in the scheduled remote support.

4. The warranty excludes periodical battery replacement for devices

that requires so.

5. For all our hardware, we do not accept liability in case of damage or

misuse and undertake the customer not to open/repair the same,

without written permission.

6. Company is not responsible for slow internet speeds and / or

disconnections from service. This should be taken up with the

respective ISP, we accept no responsibility if calls are left pending / not

completed due to breakdown of internet service from ISP.