USER MANUAL DIGITRACE ID CARD-U Model:TWBL22-U,TWBL22-UWB-COASTER No. 4, 363, BIock C, 3rd Floor, OMR Road, Kanthanchavadi, Chennai-600096, Tamilnadu, India. www.trackerwave.com copyright© 2020 Trackerwave Pvt. Ltd.
INTRODUCTION ABOUT TRACKERWAVE PRODUCT INTRODUCTION The COVID-19 pandemic, has enforced public facilities to follow social distancing and contact tracing among individuals. The virus is primarily spread between people during close contact; hence it is essential to map contact tracing effortlessly if in case anyone tests positive in the facility. Trackerwave ID Card Holder is designed to track personnel contact history in the facility, developed and manufactured by Trackerwave™ Pvt. Ltd.
CONTENTS IN THE PACKAGE TECHNICAL SPECIFICATION .......................................................... 4 DOWNLOAD AND INSTALL MOBILE APP ......................................... 5 REGISTRATION WITH OTP .......................................................... 5 PAIRING THE DEVICE ............................................................... 12 SYNCHRONIZING DATA ............................................................ 13 INSTRUCTIONS FOR USE ......................................................
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TECHNICAL SPECIFICATION S. No Parameter Specification 1. Radio Frequency BLE 2.4 GHz, UWB 6.4896 GHz 2. Operating Tempertaure -10℃ to +60℃ 3. Storage Temperature -20℃ to +70℃ 4. Input Power Rechargeable LiPo Battery 1200mah 5. Dimension 11.4cm x 6.6cm x 0.83cm 6. Weight 57 gram 7. Humidity 10% to 90% non-condensing 8. Waterproof Rating IP65 9. Battery Life 7 days on usage, with 8hrs shift 10. Stand By Time 6 months 11. Battery Type LiPo, 3.7V, 1200mah 12.
14. Alert Sound & Vibration, LED 15. Supply Voltage 1.7 to 3.6 V 16. Operating Voltage 3.3 V DOWNLOAD AND INSTALL MOBILE APP You can setup the device through the TW Wearable application for android or iOS devices. Search for “Trackerwave Wearables” in play store/ app store. REGISTRATION WITH OTP Pre-requisite: Enable the Bluetooth in smart phone, on which the TW Wearable app is installed. Step 1: Open the TW Wearable application and click Login Via OTP.
Step 2: Select the country code, enter your mobile number and click Submit button.
Step 3: Enter the 6-digit verification code sent to your mobile number, enter employee details like first name, last name, email id, gender, date of birth, employee number should be entered and click NEXT. If you do not receive the OTP, check your Phone number and click Resend OTP.
Step 4: Enter organization details like name, admin name, mail id, contact number and organization address and click NEXT.
Step 5: Choose Tag type as Id card, scan the QR code of the id card and set start time and click NEXT.
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Step 6: Click Accept button to agree to the terms and conditions and view dashboard page of the application which shows number of close contacts, number of social distance violations, and number of close coworkers added, number of snoozes on a particular day.
PAIRING THE DEVICE 1. 2. 3. 4. Click icon on top left corner of the screen Click the Paired Device Lists of available devices will be shown Select the device which you want to pair by cross verifying the serial number. 5. Enable check box to allow pairing 6.
SYNCHRONIZING DATA TW Wearable app collects your contact information in the facility using ID card Holder device. In order to share the contact tracing report to your organization, configure the email address of your organization administrator and synchronization time. INSTRUCTIONS FOR USE Charging Schematic: Connect and charge the device as shown below. Please charge your device fully before the first time you use it. Frequent charging is not required.
LED Indication Green LED Yellow LED Blue LED for 3 secs Blue and Red LED --> Fully charged --> Device is charging --> Battery Low --> Data transfer from ID card to Reader LED glows through for 5 seconds, before checking if still the contact exists. Note: Use recommended charging cable provided by the manufacturer. Use charging USB ports with current rating >900mA and voltage ≥ 5V Wearable Position It is recommended to wear id card around your neck or on an ID pulley attached to the waist.
OPERATING INSTRUCTIONS You can track personnel contact history in the facility with an ID Card Holder Device. When two tags come close with 1 m distance, an alarm with sound, vibration and LED alerts (Blue LED) will trigger. Glowing of LED Starts earlier. Beep and Vibration will trigger together. To Sleep the device: Tags do not allow to power on/ off, but we can put the tag to sleep mode using the Android Service App, this can help to ship the tags without contact tracing.
Snooze button ID card holder allows to snooze the alarms for 15 minutes with the personnel one has been interacting with. Add as Close Co-Worker button ID card holder also allows to add a close co-worker with the validation from TW Wearable application to dismiss alarms for a longer duration. It stores the added co- worker in cloud/application so that it won’t raise alarms for a period of 2 weeks. Once Co-worker added, it cannot be cleared from the tag side. CLEANING AND MAINTENANCE 1. 2. 3. 4.
Before charging the device please ensure the appropriate direction of charging Only the recommended batteries or equivalent are to be used, volts and size. MATTERS NEEDING ATTENTION 1. The id card holder has no waterproof effect on acidic and alkaline solutions, chemical reagents and other corrosive liquid. The damage or defects caused by misuse or improper use are not covered by the warranty. 2. The device has a waterproof level of IP65, do not drop in water. 3. Avoid dropping the device often. 4.
Old electrical appliances must not be disposed of together with the residual waste, but have to be disposed of separately. The disposal at the communal collecting point via private persons is for free. The owner of old appliances is responsible to bring the appliances to these collecting points or to similar collection points. With this little personal effort, you contribute to recycle valuable raw materials and the treatment of toxic substances.
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. HARDWARE WARRANTY 1. The contract includes hardware repair / replacement as necessary. Cost of any hardware replacement and / or repair will be covered as part of the guarantee period/Annual Maintenance Contract as applicable. 2. The contract also includes installation of software packages and hardware provided by Company and seeing that all devices are in working condition. 3.
7. The obligations of COMPANY under this contract excludes: -Damage due to accident, flood, neglect, misuse, use of nonstandard electric power. -Alteration in the machines by persons other than Company personnel. -Damage due to shifting of hardware from one location to another. -In the event of any force majeure such as act of God, fire, storm, earthquake, explosion, strike, lockouts, industrial disputes, riots, accidents, floods, electrical surge, lightning, etc.
10. Warranty Period: Trackerwave provides 1 year of warranty for ID card from the invoice date. 11. A ticket shall be raised atsupport@trackerwave.com or http://support.trackerwave.com for malfunctioning hardware or software services in guarantee or AMC period. As part of support process, the company shall courier replacement hardware devices upon the receipt of malfunctioning hardware devices, free of service or replacement cost. 12. A ticket shall be raised atsupport@trackerwave.com or http://support.
1. “Hardware” means the applicable Trackerwave product designed to gather data from industrial systems and provide that data to the Trackerwave Software Platform. 2. “Product” means certain products developed and owned by Trackerwave, which may be comprised of both Hardware and Software (as defined in this EULA). 3.
or distribute the products or any portion thereof. This License applies to updates or supplements to the original solution, unless Tracker wave provides other terms along with the update or supplement. 3. RESERVATION OF RIGHTS. 4. Ownership. Licensee agrees that Trackerwave owns all legal right, title and interest in and to the Product. Trackerwave reserves all rights not expressly granted to Licensee in this EULA. Title and copyrights to the Software remain with Trackerwave or its third-party licensors. 5.
Hardware or Software or transfer it to other devices without the express prior written consent of Trackerwave. 8. EXPORT. Licensee agrees not to export or re-export any part of the solution to any country, person or entity in violation of any applicable law or regulation. Licensee further agrees not to use the Solution for any purposes prohibited by law or regulation. 9. DELIVERY, RISK OF LOSS, DELAYS.
Customer will thoroughly inspect each shipment of products promptly upon receipt. All products will be deemed to have been accepted fifteen (15) days after receipt, except for products for which Customer makes a written claim of non-conformance within such time. All products made the subject of such claim will be deemed to have been accepted fifteen (15) days after receipt of conforming goods. No products may be returned to Trackerwave except by prior authorization by Trackerwave.
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. 12.LIMITATION OF LIABILITY.
of, analyze or remove components from, decompile, or otherwise reverse engineer or attempt to reverse engineer or derive source code, techniques, algorithms or processes from the Systems or Software or permit or encourage any third-party to do so. If any device is determined to be opened by the breaking of the seal, any warrantee for that component will be terminated, and Trackerwave may terminate this EULA in entirety. 14.TERMINATION OF EULA.
FCC Warning This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
