Warranty

If the store no longer accepts your claim, you may process it through TP-LINK's RMA program
by following the steps below.
Click here to view detailed procedures for Common Service
Click here to view detailed procedures for Advanced Service
Please Note:
TP-LINK may reject or return products without accessories or assigned RMA number.
If purchase receipt can't be provided, the purchase date shall be calculated 3-month from
the product's manufacturing date and the product has the same warranty period. The first
three digits of the Serial Number (SN) represent the manufacturing date (year and
month). For example "121" represents the year of 2012 (12) and month of January (1).
"12A" represents the year of 2012 (12) and month of October (A). (B) represents the
month of November and (C) represents the month of December. The warranty period
ends on the last day of the corresponding month.
Customers who apply for the Advanced Service will receive a free return label coming
with the replacement and ship the defective product back to TP-LINK USA
CORPORATION Customer Service Center;
Customers who apply Common Service, are responsible for the one-way shipping fee and
send defective product to TP-LINK USA CORPORATION Customer Service Center.
TP-LINK USA CORPORATION is not responsible for damage occurred during
shipment.
TP-LINK USA CORPORATION will charge a service fee to replace your product if it is
out of warranty.