Warranty
Replacement Procedure
Express Replacement
If you are experiencing product defects within the warranty period, please FIRST contact the
online/retail store where you originally purchased the product(s) from to ensure expedient
replacement.
Normal Replacement
If the store no longer accepts your claim, you may process it through TP-LINK's RMA program
by following the steps below.
Click here to view detailed procedures for Common Service
Click here to view detailed procedures for Advanced Service
Please Note:
TP-LINK may reject or return products without accessories or assigned RMA number.
If purchase receipt can't be provided, the purchase date shall be calculated 3-month from
the product's manufacturing date and the product has the same warranty period. The first
three digits of the Serial Number (SN) represent the manufacturing date (year and
month). For example "121" represents the year of 2012 (12) and month of January (1).
"12A" represents the year of 2012 (12) and month of October (A). (B) represents the