TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router Rev: 1.0.
COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD. Copyright © 2015 TP-LINK TECHNOLOGIES CO., LTD.
FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
Industry Canada Statement Complies with the Canadian ICES-003 Class B specifications. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. This device complies with RSS 210 of Industry Canada. This Class B device meets all the requirements of the Canadian interference-causing equipment regulations. Cet appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Korea Warning Statements: 당해 무선설비는 운용중 전파혼신 가능성이 있음.
Safety Information When product has power button, the power button is one of the way to shut off the product; when there is no power button, the only way to completely shut off power is to disconnect the product or the power adapter from the power source. Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock and voiding the limited warranty. If you need service, please contact us. Avoid water and wet locations.
TP-LINK TECHNOLOGIES CO., LTD DECLARATION OF CONFORMITY For the following equipment: Product Description: N600 Wireless Dual Band Gigabit VDSL2 Modem Router Model No.
CONTENTS Package Contents ....................................................................................................1 Chapter 1. Product Overview...................................................................................2 1.1 Overview of the Modem Router ...................................................................................... 2 1.2 Main Features................................................................................................................. 3 1.
4.6.3 Address Reservation.......................................................................................................... 45 4.6.4 Conditional Pool ................................................................................................................. 46 4.7 Dual Band Selection ..................................................................................................... 47 4.8 Wireless 2.4GHz.....................................................................................
4.13.4 UPnP ................................................................................................................................ 83 4.14 Parental Control............................................................................................................ 84 4.15 IPv4 Firewall ................................................................................................................. 85 4.15.1 Rule ......................................................................................
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Package Contents The following contents should be found in your package: One TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router One Power Adapter for TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router Quick Installation Guide One RJ45 cable Two RJ11 cables One VDSL splitter One Resource CD for TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router, including: This User Guide Othe
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Chapter 1. Product Overview Thank you for choosing the TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router. 1.1 Overview of the Modem Router The TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router integrates 4-port Switch, Firewall, NAT-Router and Wireless AP.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide 1.2 Main Features Complies with IEEE 802.11n to provide a wireless data rate of up to 300Mbps (2.4GHz) + 300Mbps (5GHz). Four 10/100/1000Mbps Auto-Negotiation RJ45 LAN ports (Auto MDI/MDIX), one RJ11 port. Provides external splitter. Adopts Advanced DMT modulation and demodulation technology. Supports bridge mode and Router function. Multi-user sharing a high-speed Internet connection.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide 1.3 Panel Layout 1.3.1 The Front Panel Figure 1-1 The modem router’s LEDs are located on the front panel (View from left to right). They indicate the device’s working status. For details, please refer to LED Explanation. LED Explanation: Name Status On The modem router is powered on. Off The modem router is off. Please ensure that the power adapter is connected correctly. On DSL line is synchronized and ready to use.
TD-W9980 (Wireless 2.4GHz) N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Flash Off (Wireless 5GHz) (WPS) Flash (USB on the back panel) Wireless is disabled. Wireless is enabled. The modem router is working on 5GHz radio band. Off Wireless is disabled. On A wireless device has been successfully added to the network by WPS function. Slow Flash WPS handshaking is in process and will continue for about 2 minutes.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide 1.3.2 The Back Panel Figure 1-2 VDSL: Through the port, you can connect the modem router with the telephone. Or you can connect them by an external separate splitter. For details, please refer to 2.3 Connecting the Modem Router. USB1, USB2: The USB port connects to a USB storage device or a USB printer. WPS: The switch for the WPS function. For details, please refer to 4.8.2 WPS Settings.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Chapter 2. Connecting the Modem Router 2.1 System Requirements Broadband Internet Access Service (DSL/Cable/Ethernet). PCs with a working Ethernet Adapter and an Ethernet cable with RJ45 connectors. TCP/IP protocol on each PC. Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari. 2.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Note: The diameter of the screw, 3.5mm
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Chapter 3. Quick Installation Guide This chapter will show you how to configure the basic functions of your TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router using Quick Setup Wizard within minutes. 3.1 TCP/IP Configuration The default IP address of the TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router is 192.168.1.1. And the default Subnet Mask is 255.255.255.0. These values can be changed as you desire.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide You can check it following the steps below: 1) Is the connection between your PC and the modem router correct? The LEDs of LAN port which you link to the device and the LEDs on your PC's adapter should be lit. 2) Is the TCP/IP configuration for your PC correct? If the modem router 's IP address is 192.168.1.1, your PC's IP address must be within the range of 192.168.1.2 ~ 192.168.1.254. 3.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 3-5 3. Select your Region and Time Zone from the drop-down list, then click Next. Figure 3-6 4. The modem router supports two modes: xDSL Modem Router Mode and Wireless Router Mode. Choose your desired mode and then click Next. Figure 3-7 xDSL Modem Router Mode: In this mode, the device enables multi-users to share Internet via xDSL using its VDSL port and share it wirelessly at 300Mbps wireless 802.11n speeds.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Wireless Router Mode: In this mode, the device enables multi-users to share Internet via Ethernet WAN (EWAN) using its interchangeable LAN/WAN port and share it wirelessly at 300Mbps wireless 802.11n speeds. xDSL Modem Router Mode 1) Select your ISP from the drop-down list, then click Next.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 3-9 3) Here we use PPPoE as an example. Enter the PPPoE Username and Password provided by your ISP. After confirming the password, click Next to continue. Figure 3-10 Wireless Router Mode 1) Select the connection type provided by your ISP. Figure 3-11 2) Here we use PPPoE as an example. Enter the PPPoE Username and Password provided by your ISP. After confirming the password, click Next to continue.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 3-12 5. Configure the basic parameters for 2.4GHz wireless network in the following screen as shown in Figure 3-13, and then click Next. Figure 3-13 6. Configure the basic parameters for 5GHz wireless network in the following screen as shown in Figure 3-14, and then click Next.
TD-W9980 7. N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide On this page, please confirm all parameters. Click Back to modify or click the Save button to save your configuration. Figure 3-15 8. You will see the Complete screen below, click Finish to complete these settings.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Chapter 4. Configuring the Modem Router This chapter will show each Web page's key function and the configuration. 4.1 Login After your successful login, you will see the twenty-two main menus on the left of the Web-based management page. On the right, there are the corresponding explanations and instructions. The detailed explanations for each Web page’s key function are listed below. 4.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-1 4.3 Quick Setup Please refer to Section 3.2 Quick Installation Guide.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide 4.4 Operation Mode Choose “Operation Mode”, and you will see the screen as shown in Figure 4-2. Select your desired mode and then click Save. Figure 4-2 xDSL Modem Router Mode: In this mode, the device enables multi-users to share Internet via xDSL using its VDSL port and share it wirelessly at 300Mbps wireless 802.11n speeds.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide 4.5.1 WAN Settings Choose “Network”“WAN Settings”, and you will see the WAN Port Information Table in the screen similar to Figure 4-3. 4.5.1.1 VDSL WAN Settings For VDSL mode, there are four different connection types, which are Static IP, Dynamic IP, PPPoE and Bridge. You can select the corresponding types according to your needs.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-4 DSL Modulation Type: DSL Modulation Type: The modem router supports two modulation types: ADSL and VDSL, you can select the corresponding types according to your needs. PTM Configuration: Enable VLAN ID: Check the box to enable the Virtual LAN ID. VLAN ID (1~4049): This indicates the VLAN group, and the valid range is from 1 to 4049. 1) Static IP Select this option if your ISP provides static IP information to you.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-5 WAN Service Setup: Enable IPv4：Check the box to enable IPv4. IP Address: Enter the IP address in dotted-decimal notation provided by your ISP. Subnet Mask: Enter the subnet Mask in dotted-decimal notation provided by your ISP, usually is 255.255.255.0. Default Gateway (Optional): Enter the gateway IP address in dotted-decimal notation provided by your ISP.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide IPv6 Default Gateway: Select a WAN Interface from the drop-down list as the IPv6 default gateway. Click Advance, advanced selections of WAN Service Setup can be shown. MTU (bytes): Maximum Transmission Unit Size. Check this box then you can change the MTU size. The default MTU value is 1500 Bytes. It is not recommended that you change the default value unless required by your ISP.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide MTU (bytes): Maximum Transmission Unit Size. Check this box then you can change the MTU size. The default MTU value is 1500 Bytes. It is not recommended that you change the default value unless required by your ISP. Enable NAT: This technology translates the IP addresses of a local area network to a different IP address for the Internet.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-7 PPP Username/Password/Confirm Password: Enter the User Name, Password and Confirm Password provided by your ISP. These fields are case-sensitive. Connection Mode: For PPPoE connection, you can select Always on or Connect on demand or Connect manually. Connect on demand is dependent on the traffic. If there is no traffic (or Idle) for a pre-specified period of time, the connection will drop down automatically.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide MTU (bytes): Maximum Transmission Unit Size. Check this box then you can change the MTU size. The default MTU value is 1500 Bytes. It is not recommended that you change the default value unless required by your ISP. Enable Fullcone NAT: It is a type of NAT, if not enabled, the default NAT will act. Enable SPI Firewall: A SPI firewall enhances network’s security.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide 4.5.1.2 ADSL WAN Settings For ADSL mode, there are six different configurations for the connection types, which are Static IP, Dynamic IP, PPPoE, PPPoA, IPoA and Bridge. You can select the corresponding types according to your needs. Figure 4-9 Click Add to add a new entry, you can configure the parameters for PTM and WAN Service in the next screen (shown in Figure 4-10).
TD-W9980 1) N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Static IP Select this option if your ISP provides static IP information to you. You should set static IP address, IP subnet mask, and gateway address in the screen below. Figure 4-11 Click Advance, advanced selections of ATM Configuration can be shown. Encapsulation Mode: Select the encapsulation mode for the Static IP Address. Here you can leave it default.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Prefix Length: Enter the prefix length of the IPv6 address. The default value is 64. IPv6 Gateway: Enter the gateway IPv6 address provided by your ISP. IPv6 DNS Server / Secondary IPv6 DNS Server: Here you can set IPv6 DNS Server (at least one) manually. The Route will use this IPv6 DNS Server for priority. Default Gateway: Select a WAN Interface from the drop-down list as the IPv4 default gateway.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-12 Click Advance, advanced selections for WAN Service Setup can be shown. MTU (bytes): Maximum Transmission Unit Size. Check this box then you can change the MTU size. The default MTU value is 1500 Bytes. It is not recommended that you change the default value unless required by your ISP. Enable NAT: This technology translates the IP addresses of a local area network to a different IP address for the Internet.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Set DNS Server manually: Choose “Set DNS Server manually”, you can set DNS Server manually here. The modem router will use this DNS Server for priority. Get IPv6 Address with Unicast: This is disabled by default. The minority of DHCPv6 Server of ISP will not support to enable this. When the modem router is connected right but IPv6 address cannot get, you can select this box.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide PPP Username/Password/Confirm Password: Enter the User Name, Password and Confirm Password provided by your ISP. These fields are case-sensitive. Connection Mode: For PPPoE connection, you can select Always on or Connect on demand or Connect manually. Connect on demand is dependent on the traffic. If there is no traffic (or Idle) for a pre-specified period of time, the connection will tear down automatically.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-14 5) IPoA If your ISP provides an IPoA connection, select IPoA option for the Connection Type on the screen.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-15 IP Address/Subnet Mask: Enter the IP Address and Subnet Mask provided by ISP. If you forget, you can ask your ISP. DNS Server/Secondary DNS Server: Type in your preferred DNS server. Default Gateway: Select a WAN Interface from the drop-down list as the IPv4 default gateway.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-16 Note: After you finishing the Internet configuration, please click Save to make the settings take effect. 4.5.2 Interface Grouping Choose “Network”“Interface Grouping”, you can view all the current groups on this page (shown in Figure 4-17).
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide To support this feature, you must create mapping groups with appropriate LAN and WAN interfaces using the Add button. The Remove button will remove the grouping and add the ungrouped interfaces to the Default group. Only the default group has IP interface. Click the Add button. You can add a new interface group in the next screen.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-19 IP Address: You can configure the modem router’s IP Address and Subnet Mask for LAN Interface. IP Address: Enter the modem router’s local IP Address, then you can access to the Web-based management page via the IP Address, the default value is 192.168.1.1. Subnet Mask: Enter the modem router’s Subnet Mask, the default value is 255.255.255.0.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide End IP Address: Enter a value for the DHCP server to end with when issuing IP addresses. The End IP Address must be smaller than 192.168.1.254. The default End IP Address is 192.168.1.254. Leased Time: The Leased Time is the amount of time in which a network user will be allowed connection to the modem router with their current dynamic IP address.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Leased Time: The Leased Time is the amount of time in which a network user will be allowed connection to the modem router with their current dynamic IPv6 address. Enter the amount of time, in hours, then the user will be “leased” this dynamic IPv6 address. After the dynamic IPv6 address has expired, the user will be automatically assigned a new dynamic IPv6 address. The default is 86400 seconds.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Note: Only the WAN Ports can use MAC Address Clone function. All the clone MAC addresses must not be the same with each other. 4.5.6 ALG Settings Choose menu “Network”“ALG Settings”, and then you can configure the basic security in the screen as shown in Figure 4-25. Figure 4-25 Virtual Private Network (VPN): VPN Passthrough must be enabled if you want to allow VPN tunnels using VPN protocols to pass through the modem router.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide H323 ALG: To allow H323 clients and servers to transfer data across NAT, click Enable. SIP ALG: To allow SIP clients and servers to transfer data across NAT, click Enable. Click the Save button to save your settings. 4.5.7 DSL Settings Choose “Advanced Setup”“DSL Settings”, you can select the DSL Modulation Type and Annex Type in the next screen. The DSL feature can be selected when you meet the physical connection problem.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Note: You could also use other VPN Routers to set VPN tunnels with TD-W9980. TD-W9980 supports up to 10 VPN tunnels simultaneously. Click Add New Connection in Figure 4-27 and then you will enter the screen shown in Figure 4-28. Figure 4-28 IPSec Connection Name: Enter a name for your VPN.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Tunnel access from local IP addresses: Choose Subnet if you want the Whole LAN to join the VPN network, or else choose Single Address if you want single IP to join the VPN network. IP Address for VPN: Enter the IP address of your LAN. (For example: Input 192.168.1.1 in Device1, Input 192.168.2.1 in Device2) IP Subnetmask: Enter the Subnet mask of your LAN. ( For example: Input 255.255.255.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-29 Mode: Select Main Mode to configure the standard negotiation parameters for IKE phase1. Aggressive Mode: Select Aggressive Mode to configure IKE phase1 of the VPN Tunnel to carry out negotiation in a shorter amount of time.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Click any of them, and you will be able to configure the corresponding function. 4.6.1 DHCP Settings Choose menu “DHCP Server”“DHCP Settings”, you can configure the DHCP Server on the page as shown in Figure 4-30.The modem router is set up by default as a DHCP (Dynamic Host Configuration Protocol) server, which provides the TCP/IP configuration for all the PC(s) that are connected to the modem router on the LAN.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Secondary DNS - (Optional.) Input the IP address of another DNS server if your ISP provides two DNS servers. DHCP Relay: Select Relay, then you will see the next screen, and the modem router will work as a DHCP Relay. A DHCP relay is a computer that forwards DHCP data between computers that request IP addresses and the DHCP server that assigns the addresses. Each of the device's interfaces can be configured as a DHCP relay.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide accesses the DHCP server. Reserved IP addresses should be assigned to the servers that require permanent IP settings. Figure 4-32 MAC Address: The MAC address of the PC for which you want to reserve an IP address. IP Address: The IP address reserved for the PC by the modem router. Status: The status of this entry either Enabled or Disabled. To Reserve an IP address: 1. Click the Add New button. Then Figure 4-33 will pop up.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-34 To add a vendor class: 1. Click the Add New button. Then Figure 4-35 will pop up. 2. Enter parameters for the vendor class. Click the Save button. Figure 4-35 To modify or delete an existing entry: 4. Click the Edit in the entry you want to modify. If you want to delete the entry, click the Delete. 5. Modify the information. 6. Click the Save button.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-36 Concurrently with 2.4GHz and 5GHz (802.11a/b/g/n): Choose this option, and then the modem router will work concurrently in 2.4GHz and 5GHz frequency. Only work in 2.4GHz band (802.11b/g/n): Choose this option, and then the modem router will only work in 2.4GHz frequency. You can use the 2.4GHz band to connect to many classic wireless devices like gaming consoles, laptops, DVRs, ect. Only work in 5GHz band (802.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-37 SSID: Wireless network name shared among all points in a wireless network. The SSID must be identical for all devices in the wireless network. It is case-sensitive and must not exceed 32 characters (use any of the characters on the keyboard). Make sure this setting is the same for all stations in your wireless network. Type the desired SSID in the space provided. The default SSID is set to be TP-LINK_2.4GHz_XXXXXX.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Note: If 11b only, 11g only, or 11bg mixed is selected in the Mode field, the Channel Width selecting field will turn grey and the value will become 20M, which is unable to be changed. Enable SSID Broadcast: When wireless clients survey the local area for wireless networks to associate with, they will detect the SSID broadcast by the modem router.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-38 WPS: Enable or disable the WPS function here. Current PIN: The current value of the modem router's PIN is displayed here. The default PIN of the modem router can be found in the label or User Guide. Restore PIN: Restore the PIN of the modem router to its default. Gen New PIN: Click this button, and then you can get a new random value for the modem router's PIN.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Step 2: Press and hold the WPS button of the client device directly. Step 3: The Wi-Fi Protected Setup LED flashes for two minutes during the Wi-Fi Protected Setup process. Step 4: When the WPS LED is on, the client device has successfully connected to the modem router. Refer back to your client device or its documentation for further instructions. II.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide There are three wireless security modes supported by the modem router: WPA/WPA2 – Personal, WPA/WPA2 – Enterprise, WEP (Wired Equivalent Privacy). Figure 4-41 Disable Wireless Security: If you do not want to use wireless security, check this radio button. But it’s strongly recommended to choose one of the following modes to enable security. WPA/WPA2-Personal: It’s the WPA/WPA2 authentication type based on pre-shared passphrase.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Authentication Type: Authentication Type: You can choose the type for the WPA/WPA2-Personal security on the drop-down list. The default setting is Auto, which can select WPA-PSK or WPA2-PSK authentication type automatically based on the wireless station's capability and request. Encryption: You can select Auto, TKIP or AES as Encryption. RADIUS Server IP: Enter the IP address of the Radius Server.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Note: If you do not set the key, the wireless security function is still disabled even if you have selected Shared Key as Authentication Type. Be sure to click the Save button to save your settings on this page. 4.8.4 Wireless MAC Filtering Choose menu “Wireless 2.4GHz” ”Wireless MAC Filtering”, you can control the wireless access by configuring the Wireless MAC Filtering function, shown in Figure 4-42.
TD-W9980 4. N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Click the Save button to save this entry. To edit or delete an existing entry: 1. Click the Edit in the entry you want to modify. 2. Modify the information. 3. Click the Save button. Click the Enable/ Disabled Selected button to make selected entries enabled or disabled. Click the Delete Selected button to selected entries.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-44 Transmit Power: Here you can specify the transmit power of modem router. You can select High, Middle or Low which you would like. High is the default setting and is recommended. Beacon Interval: Enter a value between 25-1000 milliseconds for Beacon Interval here. The beacons are the packets sent by the modem router to synchronize a wireless network. Beacon Interval value determines the time interval of the beacons.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide 4.8.6 Wireless Status Choose menu “Wireless 2.4GHz””Wireless Status”, you can see the MAC Address, Current Status, Received Packets and Sent Packets for each connected wireless station.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-46 SSID: Wireless network name shared among all points in a wireless network. The SSID must be identical for all devices in the wireless network. It is case-sensitive and must not exceed 32 characters (use any of the characters on the keyboard). Make sure this setting is the same for all stations in your wireless network. Type the desired SSID in the space provided. The default SSID is set to be TP-LINK_5GHz_XXXXXX.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Enable SSID Broadcast checkbox, the Wireless Router will broadcast its name (SSID) on the air. Click Save to save your settings. 4.9.2 WPS Settings This section will guide you to add a new wireless device to an existing network quickly by WPS (also called QSS) function. a). Choose menu “WPS Settings”, and you will see the next screen (shown in Figure 4-47). Figure 4-47 WPS: Enable or disable the WPS function here.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide You can also keep the default WPS Status as Enabled and click the Add device button in Figure 4-47, then Choose “Press the button of the new device in two minutes” and click Connect. (Shown in the following figure) Figure 4-48 Step 2: Press and hold the WPS button of the client device directly. Step 3: The Wi-Fi Protected Setup LED flashes for two minutes during the Wi-Fi Protected Setup process.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Note: 1) The WPS LED on the modem router will light green for five minutes if the device has been successfully added to the network. 2) The WPS function cannot be configured if the Wireless Function of the modem router is disabled. Please make sure the Wireless Function is enabled before configuring the WPS. 4.9.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide which is labeled on the bottom of the Router or can be found in Figure 4-38. Group Key Update Period: Specify the group key update interval in seconds. The value should be 30 or above. Enter 0 to disable the update. WPA/WPA2 – Enterprise: It’s based on Radius Server. Authentication Type: Authentication Type: You can choose the type for the WPA/WPA2-Personal security on the drop-down list.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Key Type: You can select the WEP key length (64-bit, or 128-bit.) for encryption. "Disabled" means this WEP key entry is invalid. 64-bit: You can enter 10 hexadecimal digits (any combination of 0-9, a-f, A-F, zero key is not promoted) or 5 ASCII characters. 128-bit: You can enter 26 hexadecimal digits (any combination of 0-9, a-f, A-F, zero key is not promoted) or 13 ASCII characters.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide 1. Enter the appropriate MAC Address into the MAC Address field. The format of the MAC Address is XX:XX:XX:XX:XX:XX (X is any hexadecimal digit). For example: 00:1D:0F:11:22:33. 2. Give a simple description for the wireless station in the Description field. For example: Wireless station A. 3. Select Enabled or Disabled for this entry on the Status drop-down list. 4. Click the Save button to save this entry.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-53 Transmit Power: Here you can specify the transmit power of modem router. You can select High, Middle or Low which you would like. High is the default setting and is recommended. Beacon Interval: Enter a value between 25-1000 milliseconds for Beacon Interval here. The beacons are the packets sent by the modem router to synchronize a wireless network. Beacon Interval value determines the time interval of the beacons.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-54 MAC Address: The connected wireless station's MAC address Current Status: The connected wireless station's running status, one of STA-AUTH/ STA-ASSOC/ STA-JOINED/ WPA/ WPA-PSK/ WPA2/ WPA2-PSK/ AP-UP/ AP-DOWN/ Disconnected Received Packets: Packets received by the station Sent Packets: Packets sent by the station To update this page and to show the current connected wireless stations, click on the Refresh but
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-55 Guest Network: You can choose your Guest Network. When you enable this function, you could set wireless parameters for Guest Network. SSID: The guest network name. When setting up a Guest network, it is strongly recommended to use a name that easily distinguishes it from your primary network. TP-LINK_Guest_2.4GHz/5GHz.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide 4.10.2 Guest Network Status Choose menu “Guest Network”“Guest Network Status”, you can see the MAC Address, Current Status, Received Packets and Sent Packets for each connected wireless station. MAC Address: The connected wireless station's MAC address. Current Status: The connected wireless station's running status. Received Packets: Packets received by the station. Sent Packets: Packets sent by the station.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-56 Volume: The volume name of the USB drive the users have access to. File System: The system of the USB drive. Capacity: The storage capacity of the USB driver. Status: Indicates the shared or non-shared status of the volume. Online means volume can be shared, while Offline means volume can not be shared.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-57 To add a new user account, please follow the steps below: 1. Choose the index from the drop-down list of Choose Index. 2. Self-define a New Username. 3. Enter the password in the New Password field. 4. Re-enter the password in the Confirm password field. 5. Click the Set button, and then a new entry will be added in the table. To delete an existing user account, please click Delete in the Action column. 4.11.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Anonymous access to all the volumes: This function is enabled by default, so users can access all activated volumes of Storage Sharing without accounts. If you want to add a shared folder which does not allow anonymous login, uncheck the box to disable this function. And Folder Table will be displayed as shown below. Figure 4-59 Share Name: This folder's display name. Directory: The real full path of the specified folder.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide You can click the upper button to go to the upper folder Click the Enable/Disable Selected button to enable or disable the selected entries. Click the Delete Selected button to delete the selected entries. Note: 1. The max share folders number is 10. If you want to share a new folder when the number has reached 10, you can delete an existing share folder and then add a new one. 2.
TD-W9980 1. N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Click Add New Folder in Figure 4-61. Figure 4-62 2. Click the Browse button, and then select the Select Volume from the drop-down list. 3. Enter display name of the share folder in Share Name filed. 4. Click the Apply button to apply the settings. You can click the upper button to go to the upper folder. Click the Enable/Disable Selected button to enable or disable the selected entries.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Server Enable: Select this box to enable this function. Server Name: The name of this Media Server. To add a new share folder for your media server, please follow the instructions below: a) Click Add New Folder button, and you will see the screen as shown in Figure 4-64. b) Enter the name of the share folder in Share Name field. c) Click the Apply button to apply the configuration.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide 4.12 Route Settings Choose “Route Settings”, it includes four menus: Default Gateway, Static Route IPv6 Static Route and RIP Settings. The detailed descriptions are provided below. 4.12.1 Default Gateway Choose “Route Settings”“Default Gateway”, you can see the Default Gateway screen. You can select a WAN Interface from the drop-down list as the system default gateway.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-68 2. Enter the following data: Destination IP Address: The Destination IP Address is the address of the network or host that you want to assign to a static route. Subnet Mask: The Subnet Mask determines which portion of an IP Address is the network portion, and which portion is the host portion.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide To add a new entry, follow the instructions below. 1. Click the Add New button in Figure 4-69, and you will see the screen as shown in Figure 4-70. Figure 4-70 2. Enter the following data: Destination IPv6 Address: The Destination IPv6 Address is the address of the network or host that you want to assign to a static route. Prefix Length: The prefix length of the destination IPv6 address.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-71 Note: RIP cannot be configured on the WAN Interface which has NAT enabled (such as PPPoE). 4.13 Forwarding There are four submenus under the Forwarding menu: Virtual Servers, Port Triggering, DMZ and UPnP. Click any of them, and you will be able to configure the corresponding function. 4.13.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide supported by the modem router). Status: The status of this entry, "Enabled" means the virtual server entry is enabled. Edit: To modify or delete an existing entry. To set up a virtual server entry: 1. Click the Add New button. (pop-up Figure 4-73) 2. Select the service you want to use from the Common Service Port list.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide games, video conferencing, Internet telephoning and so on. Port Triggering is used for some of these applications that cannot work with a pure NAT modem router. Figure 4-74 To add a new rule, follow the steps below. 1. Click the Add New button, the next screen will pop-up as shown in Figure 4-75. 2.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Open Port: The port or port range used by the remote system when it responds to the outgoing request. A response using one of these ports will be forwarded to the PC which triggered this rule. You can input at most 5 groups of ports (or port sections). Every group of ports must be separated with ",", for example, 2000-2038, 2046, 2050-2051, 2085, 3010-3030.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-76 To assign a computer or server to be a DMZ server: 1. Click the Enable button. 2. Enter the IP address of a local PC that is set to be DMZ host in the DMZ Host IP Address field. 3. Click the Save button. 4.13.4 UPnP Choose menu “Forwarding→UPnP”, and then you can view the information about UPnP in the screen (shown in Figure 4-77).
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Click the Disable button to disable UPnP. Click the Refresh button to update the Current UPnP Settings List. 4.14 Parental Control Choose menu “Parental Control”, and you can configure the parental control in the screen as shown in Figure 4-78. The Parental Control function can be used to control the Internet activities of the child, limit the child to access certain websites and restrict the time of surfing.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide 4.15 IPv4 Firewall There are four submenus under the Firewall menu: Rule, LAN Host, WAN Host and Schedule. Click any of them, and you will be able to configure the corresponding function. 4.15.1 Rule Choose menu “Firewall” → “Rule”, and then you can view and set Access Control rules in the screen as shown in Figure 4-79.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide The methods to add a new rule: 1. Click the Add New button and the next screen will pop up as shown in Figure 4-80. 2. Give a name (e.g. Rule_1) for the rule in the Description field. 3. Select a host from the LAN Host drop-down list or choose “Add LAN Host”. 4. Select a target from the WAN Host drop-sown list or choose “Add WAN Host”. 5. Select a schedule from the Schedule drop-down list or choose “Add Schedule”. 6.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide To add a new entry, please follow the steps below. 1. Click the Add New button. 2. In the Mode field, select IP Address or MAC Address. If you select IP Address, please follow the steps below: 1) In Description field, create a unique description for the host (e.g. Host_1). 2) In IP Address field, enter the IP address.
TD-W9980 2) N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide In IP Address field, enter the IP address. If you select MAC Address, the screen shown is Figure 4-84. Figure 4-84 1) In Description field, create a unique description for the host (e.g. Host_1). 2) In MAC Address field, enter the MAC address. If you select URL Address, the screen shown is Figure 4-85. Figure 4-85 1) In Description field, create a unique description for the host (e.g. Host_1).
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Edit: Here you can modify an existing schedule. To add a new schedule, follow the steps below: 1. Click Add New button and the next screen will pop-up as shown in Figure 4-87. 2. In Description field, create a unique description for the schedule (e.g. Schedule_1). 3. In Apply To field, select the day or days you need. 4.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide 4.16.1 IPv6 Rule Choose menu “IPv6 Firewall” → “IPv6 Rule”, and then you can view and set Access Control rules in the screen as shown in Figure 4-88. Figure 4-88 Enable IPv6 Firewall: Select the check box to enable the IPv6 Firewall function, so the Default Filtering Rules can take effect. Description: Here displays the description of the IPv6 rule and this name is unique.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide 4. Select a target from the IPv6 WAN Host drop-sown list or choose “Add IPv6 WAN Host”. 5. Select a schedule from the IPv6 Schedule drop-down list or choose “Add IPv6 Schedule”. 6. In the Action field, select Deny or Allow to deny or allow your entry. 7. In the Status field, select Enabled or Disabled to enable or disable your entry. 8. In the Direction field, select IN or OUT from the drop-down list for the direction. 9.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide 4.16.3 IPv6 WAN Host Choose menu “IPv6 Firewall” → “IPv6 WAN Host”, and then you can view and set a Host list in the screen as shown in Figure 4-92. Figure 4-92 Description: Here displays the description about the WAN and this description is unique. Details: The details can be IPv6 address, prefix length or port. Edit: To modify an existing entry. To add a new entry, please follow the steps below. 1.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Description: Here displays the description of the schedule and this description is unique. Edit: Here you can modify an existing schedule. To add a new schedule, follow the steps below: 1. Click Add New button and you will see the screen as shown in Figure 4-95. Figure 4-95 2. Create a unique description for the schedule (e.g. Schedule_1) in Description field. 3. Select the day or days you need in Apply To field. 4.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-96 Enable: Check the box to enable IPv6 Tunnel function. It is disabled by default. Mechanism: Select a type for IPv6 tunnel from the drop-down list. DS-Lite, 6RD and 6to4 are supported. 1) DS-Lite This type is used in the situation that your WAN connection is IPv6 while LAN connection is IPv4. Select DS-Lite, and you will see the screen as shown in Figure 4-97.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-98 WAN Connection: Select a WAN connection from the drop-down list. Only the connected WAN connections can be shown in the drop-down list. Configuration Type: Select a configuration type for this tunnel. Auto means to obtain the following parameters automatically while Manual means you set them manually. If Auto is selected, only Dynamic IP connection can be selected from the drop-down list.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide 4.18 Bandwidth Control Choose menu “Bandwidth Control”, and then you can configure the Upstream Bandwidth and Downstream Bandwidth in the next screen. The values you configure should be less than 1000000Kbps. For optimal control of the bandwidth, please select the right Line Type and ask your ISP for the total bandwidth of the egress and ingress.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-101 3. Click the Save button. Click the Enable/ Disable Selected button to make selected entries enabled or disabled. Click the Delete Selected button to delete selected entries. 4.19 IP&MAC Binding There are two submenus under the IP &MAC Binding menu: Binding Settings and ARP List. Click any of them, and you will be able to scan or configure the corresponding function.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide When you want to add or modify an IP & MAC Binding entry, you can click the Add New button or Edit button, and then you will go to the next page. This page is used for adding or modifying an IP & MAC Binding entry (shown in Figure 4-103.) Figure 4-103 To add IP & MAC Binding entries, follow the steps below. 1. Click the Add New button as shown in Figure 4-102. 2. Enter the MAC Address and IP Address. 3. Select the Bind checkbox.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Click the Load Selected button to load selected items to the IP & MAC Binding list. Click the Refresh button to refresh all items. 4.20 Dynamic DNS Choose menu “Dynamic DNS”, and you can configure the Dynamic DNS function.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-106 4.22 System Tools Choose menu “System Tools”, and you can see the submenus under the main menu: System Log, Time Settings, Manage Control, CWMP Settings, SNMP Settings, Backup & Restore, Factory Defaults, Firmware Upgrade, Reboot and Statistics. Click any of them, and you will be able to configure the corresponding function. The detailed explanations for each submenu are provided below. 4.22.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Figure 4-107 Log Type: By selecting the log type, only logs of this type will be shown. Log Level: By selecting the log level, only logs of this level will be shown. Refresh: Refresh the page to show the latest log list. Clear Log: All the logs will be deleted from the modem router permanently, not just from the page. Save Log: Click to save all the logs in a txt file.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Time Zone: Select your local time zone from this pull down list. Date: Enter your local date in MM/DD/YY into the right blanks. Time: Enter your local time in HH/MM/SS into the right blanks. NTP Server 1 / NTP Server 2: Enter the address or domain of the NTP Server 1 or NTP Server 2, and then the modem router will get the time from the NTP Server preferentially.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Account Management: Here you can set the account user information about Old Password, New User Name, New Password and Confirm Password. Service Configuration: Here you can modify the port of the modem router’s Web-Management page and limit the hosts which can login this modem router’s Web-Management page. ICMP(ping): If you select Remote, PCs in public network can ping WAN address of the modem router.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Connection Request Path: Enter the path that connects to the ACS server. Connection Request Port: Enter the port that connects to the ACS server. Connection Request URL: Enter the URL that connects to the ACS server. 4.22.5 SNMP Settings Choose “System Tools”“SNMP Settings”, you can see the SNMP-Configuration screen as shown below.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Note: The current configuration will be covered with the uploading configuration file. Wrong process will lead the device unmanaged. The restoring process lasts for 20 seconds and the modem router will restart automatically then. Keep the power of the modem router on during the process, in case of any damage. 4.22.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Firmware Version: Displays the current firmware version. Hardware Version: Displays the current hardware version. The hardware version of the upgrade file must accord with the modem router’s current hardware version. To upgrade the modem router's firmware, follow these instructions below: 1) Download a most recent firmware upgrade file from our website (www.tp-link.com).
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Restore the modem router's settings to factory defaults (system will reboot automatically). Update the configuration with the file (system will reboot automatically. 4.22.10 Statistics Choose menu “System Tools” → “Statistics”, and then you can view the statistics of the Modem router, including total traffic and current traffic of the last Packets Statistic Interval. Figure 4-117 Statistics Status: Enable or Disable.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide UDP Tx The number of UDP packets transmitted to the WAN per second at the specified Packets Statistics interval. It is shown like “current transmitting rate / Max transmitting rate”. SYN Tx The number of TCP SYN packets transmitted to the WAN per second at the specified Packets Statistics interval. It is shown like “current transmitting rate / Max transmitting rate”. Reset Reset the value of he entry to zero.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Appendix A: Specifications General ANSI T1.413, ITU G.992.1, ITU G.992.3, ITU G.992.5, ITU G.993.2 Standards and Protocols Safety & Emission IEEE802.11p, IEEE802.11e, IEEE802.11b, IEEE802.11g, IEEE802.11n, IEEE802.3, IEEE802.3u, TCP/IP, PPPoA, PPPoE, SNTP, HTTP, DHCP, ICMP, NAT FCC, CE Four 10/100/1000M Auto-Negotiation RJ45 ports（Auto MDI/MDIX) Ports One RJ11 port Two USB 2.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Appendix B: Troubleshooting T1. How do I restore my modem router’s configuration to its factory default settings? With the modem router powered on, press and hold the RESET button on the rear panel for 8 to 10 seconds before releasing it. Note: Once the modem router is reset, the current configuration settings will be lost and you will need to re-configure the router. T2.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Select Obtain an IP address automatically and Obtain DNS server address automatically. Then click OK. For Windows 8 Move your mouse to the lower right corner and you will see Search icon in the Popups. Go to “ -> Apps”. Type Control Panel in the search box and press Enter, then you will go to Control Panel. Click “View network status and tasks > Change adapter settings”. Right-click “Ethernet” and then select Properties.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Now, try to log on to the Web-based management page again after the above settings have been configured. If you still cannot access the configuration page, please restore your modem router’s factory default settings and reconfigure your modem router following the instructions in 3.2 Quick Installation Guide. Please feel free to contact our Technical Support if the problem still exists. T4.
TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Appendix C: Technical Support Technical Support For more troubleshooting help, go to: http://www.tp-link.com/en/support/faq To download the latest Firmware, Driver, Utility and User Guide, go to: http://www.tp-link.com/en/support/download For all other technical support, please contact us by using the following details: Singapore Tel: +65 6284 0493 Fee: Depending on rate of different carriers. E-mail: support.sg@tp-link.
