TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router Rev: 1.0.
COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD. Copyright © 2013 TP-LINK TECHNOLOGIES CO., LTD.
FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
This device has been designed to operate with the antennas listed below, and having a maximum gain of 5 dBi. Antennas not included in this list or having a gain greater than 5 dBi are strictly prohibited for use with this device. The required antenna impedance is 50 ohms. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication.
Safety Information z When product has power button, the power button is one of the way to shut off the product; When there is no power button, the only way to completely shut off power is to disconnect the product or the power adapter from the power source. z Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock and voiding the limited warranty. If you need service, please contact us. z Avoid water and wet locations.
TP-LINK TECHNOLOGIES CO., LTD DECLARATION OF CONFORMITY For the following equipment: Product Description: 150Mbps Wireless N VoIP ADSL2+ Modem Router Model No.
CONTENTS Package Contents ....................................................................................................1 Chapter 1. Product Overview...................................................................................2 1.1 Overview of the Modem Router ...................................................................................... 2 1.2 Main Features................................................................................................................. 3 1.
4.6 Wireless ........................................................................................................................ 43 4.6.1 Basic Settings .................................................................................................................... 43 4.6.2 WPS Settings ..................................................................................................................... 45 4.6.3 Wireless Security .....................................................................
4.12.3 WAN Host ......................................................................................................................... 85 4.12.4 Schedule........................................................................................................................... 87 4.13 Bandwidth Control ........................................................................................................ 88 4.14 IP&MAC Binding .............................................................................
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Package Contents The following contents should be found in your package: ¾ One TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router ¾ One Power Adapter for TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router ¾ Quick Installation Guide ¾ One RJ45 cable ¾ Three RJ11 cables ¾ One ADSL splitter ¾ One Resource CD for TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router, including: • This User Guide • Other Helpful Information
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Chapter 1. Product Overview Thank you for choosing the TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router. 1.1 Overview of the Modem Router The TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router integrates 4-port Switch, Firewall, NAT-Router and Wireless AP.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 1.2 Main Features ¾ Four 10/100Mbps Auto-Negotiation RJ45 LAN ports (Auto MDI/MDIX), three RJ11 ports, one USB 2.0 ports ¾ Provides external splitter. ¾ Adopts Advanced DMT modulation and demodulation technology. ¾ Supports bridge mode and Router function. ¾ Multi-user sharing a high-speed Internet connection. ¾ Downstream data rates up to 24Mbps, upstream data rates up to 3.5Mbps (With Annex M enabled).
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 1.3 Panel Layout 1.3.1 The Front Panel Figure 1-1 The Router’s LEDs are located on the front panel (View from left to right). They indicate the device’s working status. For details, please refer to LED Explanation. LED Explanation: Name Status On The modem router is powered on. Off The modem router is off. Please ensure that the power adapter is connected correctly. On ADSL line is synchronized and ready to use.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide (USB) （Phone1-2） Off There is no device connected to this LAN port. On A storage device or printer has connected to the USB port. Flash The modem router is sending or receiving data over this USB port. Off No storage device or printer is plugged into the USB port. On The phone is off hook. Flash The phone is ringing. Off The phone is on hook. ) Note: 1. If the ADSL LED is off, please check your Internet connection first.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ RESET: There are two ways to reset the Router's factory defaults. Method one: With the Router powered on, use a pin to press and hold the RESET button for at least 5 seconds. And the Router will reboot to its factory default settings. Method two: Restore the default setting from “System Tools→Factory Defaults” of the Router's Web-based Utility. ¾ USB: The USB port connects to a USB storage device or a USB printer.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Chapter 2. Connecting the Modem Router 2.1 System Requirements ¾ Broadband Internet Access Service (DSL/Cable/Ethernet). ¾ PCs with a working Ethernet Adapter and an Ethernet cable with RJ45 connectors. ¾ TCP/IP protocol on each PC. ¾ Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari. 2.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 2.3 Connecting the Modem Router Before installing the device, please make sure your broadband service provided by your ISP is available. If there is any problem, please contact your ISP. Before cable connection, cut off the power supply and keep your hands dry. You can follow the steps below to install it. Step 1: Connect the ADSL Line. You can use a separate splitter.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 2-1 9
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Chapter 3. Quick Installation Guide 3.1 Configuring the PC After you directly connect your PC to the Modem RouterTD-VG3511 or connect your adapter to a Hub/Switch which has connected to the Modem Router, you need to configure your PC’s IP address. Follow the steps below to configure it. Step 1: Click the Start menu on your desktop, right click My Network Places, and then select Properties (shown in Figure 3-1).
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 3-2 Step 3: Select General tab, highlight Internet Protocol (TCP/IP), and then click the Properties button.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Step 4: Configure the IP address as Figure 3-4 shows. After that, click OK. Figure 3-4 ) Note: You can configure the PC to get an IP address automatically, select “Obtain an IP address automatically” and “Obtain DNS server address automatically” in the screen above. Now, you can run the Ping command in the command prompt to verify the network connection.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide If the result displayed is similar to the screen shown below, it means that your PC has not connected to the Modem Router. Figure 3-6 You can check it following the steps below: 1) Is the connection between your PC and the Modem Router correct? The LEDs of LAN port which you link to the device and the LEDs on your PC's adapter should be lit. 2) Is the TCP/IP configuration for your PC correct? If the Router's IP address is 192.168.1.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 3-8 ) Note: 1) Do not mix up the user name and password with your ADSL account user name and password which are needed for PPP connections. 2) If the above screen does not pop up, it means that your Web-browser has been set to a proxy. Go to Tools menu→Network→LAN Settings, in the screen that appears, cancel the Using Proxy checkbox, and click OK to finish it. 2.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 3-10 4. Change the VPI or VCI values which are used to define a unique path for your connection. If you have been given specific settings for this to configuration, type in the correct values assigned by your ISP. Click Next. Figure 3-11 5. Here we select PPPoE WAN Link Type for example, enter the Username, Password and Confirm Password given by your ISP, and then click Next. Figure 3-12 6.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 3-13 7. Basic parameters of Voice can be set on the Voice screen. Please enter a profile name to identify this account and other parameters provided by your ISP. If you don’t want to configure VoIP function now, leave "Profile Name" blank and click Next to skip. Figure 3-14 8. On this page, please confirm all parameters. Click Previous to modify or click the Save button to make the configuration take effect.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 3-15 9. You will see the Complete screen below, click Finish to complete these settings.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Chapter 4. Configuring the Modem Router This chapter will show each Web page's key function and the configuration way. 4.1 Login After your successful login, you will see the main menu on the left of the Web-based utility. On the right, there are the corresponding explanations and instructions. The detailed explanations for each Web page’s key function are listed below. 4.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-1 4.3 Quick Setup Please refer to Section 3.2 Quick Installation Guide. 4.4 Network Choose “Network”, there are many submenus under the main menu. Click any one of them, and you will be able to configure the corresponding function.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 4.4.1 WAN Settings Choose “Network”Æ“WAN Settings”, and you will see the WAN Port Information Table in the screen similar to Figure 4-2, which describes the WAN port settings and the relevant manipulation to each interface. There are six different configurations for the connection types, which are Static IP, Dynamic IP, PPPoE, PPPoA, IPoA, and Bridge. You can select the corresponding types according to your needs.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-3 4.4.1.1 Static IP Select this option if your ISP provides static IP information to you. You should set static IP address, IP subnet mask, and gateway address in the screen below.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-4 ATM Configuration: ¾ VPI (0~255): Identifies the virtual path between endpoints in an ATM network. The valid range is from 0 to 255. Please input the value provided by your ISP. ¾ VCI (1~65535): Identifies the virtual channel endpoints in an ATM network. The valid range is from 1 to 65535 (1 to 31 is reserved for well-known protocols). Please input the value provided by your ISP.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ Subnet Mask: Enter the subnet Mask in dotted-decimal notation provided by your ISP, usually is 255.255.255.0. ¾ Default Gateway (Optional): Enter the gateway IP address in dotted-decimal notation provided by your ISP. ¾ DNS Server/ Secondary DNS Server: Here you can set DNS Server (at least one) manually. The Route will use this DNS Server for priority.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-5 Click Advanced, advanced selections for WAN Service Setup can be shown. ¾ MTU (bytes): Maximum Transmission Unit Size. Check this box then you can change the MTU size. The default MTU value is 1500 Bytes. It is not recommended that you change the default value unless required by your ISP. ¾ Enable NAT: This technology translates the IP addresses of a local area network to a different IP address for the Internet.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ Enable IGMP Proxy: IGMP (Internet Group Management Protocol) is used to manage multicasting on TCP/IP networks. Some ISPs use IGMP to perform remote configuration for client devices, such as the Modem Router. The default value is enabled, and if you are not sure, please contact your ISP or just leave it. ¾ Get IP Unicast: This is disabled by default. The minority of DHCP Server of ISP will not support to enable this.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ PPP Username/Password/Confirm Password: Enter the User Name, Password and Confirm Password provided by your ISP. These fields are case-sensitive. ¾ Authentication Method: Select the Authentication Method from the drop-down list, the default method is AUTO_AUTH, and you can leave it as a default setting.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-7 4.4.1.5 IPoA If your ISP provides an IPoA connection, select IPoA option for the WAN service type on the screen.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-8 ¾ IP Address/Subnet Mask: Enter the IP Address and Subnet Mask provided by ISP. If you forget, you can ask your ISP. ¾ DNS Server/Secondary DNS Server: Type in your preferred DNS server. ¾ Default Gateway: select a WAN Interface from the drop-down list as the IPv4 default gateway. 4.4.1.6 Bridge If you select this type of connection, the modem can be configured to act as a bridging device between your LAN and your ISP.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-9 ) Note: After you finish the Internet configuration, please click Save to make the settings take effect. 4.4.2 EWAN Choose “Network”Æ“EWAN”, and you will see the Ethernet WAN Interface screen similar to Figure 4-10. There are there different configurations for the connection types, which are Dynamic IP, Static IP and PPPoE. You can select the corresponding types according to your needs.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-10 4.4.2.1 Dynamic IP Select this option, the Modem Router will be able to obtain IP network information dynamically from a DHCP server provided by your ISP (as shown Figure 4-10). The next configuration is similar to Dynamic IP over ATM interface (see section 4.4.1.2 Dynamic IP) 4.4.2.2 Static IP Select this option if your ISP provides static IP information to you and you want to use an Ethernet Interface.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-11 4.4.2.3 PPPoE If your ISP provides a PPPoE connection and you need to use an Ethernet Interface, select PPPoE option for the WAN service type on the screen. The following configuration is similar to PPPoE over ATM interface (see section 4.4.1.3 PPPoE).
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-12 4.4.3 Interface Grouping Choose “Network”Æ“Interface Grouping”, you can view all the current groups on this page (shown in Figure 4-13).
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-13 ¾ VLAN: Enable or disable this function. Virtual LAN (VLAN) is a group of devices on one or more LANs that are configured so that they can communicate as if they were attached to the same LAN, when in fact they are located on a number of different LAN segments. Because VLANs are based on logical instead of physical connections, it is very flexible for user/host management, bandwidth allocation and resource optimization.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-14 Click Save to make the entry effective immediately 4.4.4 LAN Settings Choose “Network”Æ“LAN Settings” menu, and you will see the LAN screen (shown in Figure 4-15). Please configure the parameters for LAN ports according to the descriptions below.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-15 ¾ IP Address: You can configure the Modem Router’s IP Address and Subnet Mask for LAN Interface. • IP Address: Enter the Modem Router’s local IP Address, then you can access to the Web-based Utility via the IP Address, the default value is 192.168.1.1. • Subnet Mask: Enter the Modem Router’s Subnet Mask, the default value is 255.255.255.0.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide • End IP Address: Enter a value for the DHCP server to end with when issuing IP addresses. The End IP Address must be smaller than 192.168.1.254. The default End IP Address is 192.168.1.199. • Leased Time: The Leased Time is the amount of time in which a network user will be allowed connection to the Modem Router with their current dynamic IP address. Enter the amount of time, in hours, then the user will be “leased” this dynamic IP address.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-17 Virtual Private Network (VPN) - VPN Passthrough must be enabled if you want to allow VPN tunnels using VPN protocols to pass through the Modem Router. ¾ • • • PPTP Passthrough - Point-to-Point Tunneling Protocol (PPTP) allows the Point-to-Point Protocol (PPP) to be tunneled through an IP network. To allow PPTP tunnels to pass through the Modem Router, click Enable.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-18 ¾ DSL Modulation Type: Select the DSL operation Modulation Type which your DSL connection uses. ¾ Annex Type: Select the DSL operation Annex Type which your DSL connection uses. Click the Save button to save your settings. 4.5 DHCP Server Choose “DHCP Server”, you can see the next submenus: Click any of them, and you will be able to configure the corresponding function. 4.5.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-19 ¾ Start IP Address: Enter a value for the DHCP server to start with when issuing IP addresses. Because the default IP address for the Modem Router is 192.168.1.1, the default Start IP Address is 192.168.1.100, and the Start IP Address must be 192.168.1.2 or greater, but smaller than 192.168.1.254. ¾ End IP Address: Enter a value for the DHCP server to end with when issuing IP addresses.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ) Note: 1) 2) 3) To use the DHCP server function of the Modem Router, you must configure all computers on the LAN as "Obtain an IP Address automatically". You have to disable NAT of the WAN connections, or the DHCP Relay may not take effect. If you select Disabled, the DHCP function will not take effect. Click the Save button to save your settings. 4.5.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-21 ¾ MAC Address: The MAC address of the PC for which you want to reserve an IP address. ¾ IP Address: The IP address reserved for the PC by the Modem Router. ¾ Status: The status of this entry either Enabled or Disabled. To Reserve an IP address: 1. Click the Add New button. Then Figure 4-22 will pop up. 2. Enter the MAC address (in XX:XX:XX:XX:XX:XX format.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-23 To add a vendor class: 1. Click the Add New button. Then Figure 4-24 will pop up. 2. Enter parameters for the vendor class. Click the Save button. Figure 4-24 To modify or delete an existing entry: 1. Click the Edit in the entry you want to modify. If you want to delete the entry, click the Delete. 2. Modify the information. 3. Click the Save button.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 4.6 Wireless Choose “Wireless”, there are six submenus to configure Wireless LAN settings. Click any of them, and you will be able to configure the corresponding function. The detailed explanations for each submenu are provided below. 4.6.1 Basic Settings Choose “Wireless”Æ”Basic Settings”, you will see the screen of Wireless Basic settings as shown below. The basic settings for wireless networking are set on this screen.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Router in a region other than one of those specified in this field. If your country or region is not listed, please contact your local government agency for assistance. ¾ Mode: Select the desired mode. 11b only: Select if all of your wireless clients are 802.11b. 11g only: Select if all of your wireless clients are 802.11g. 11n only: Select only if all of your wireless clients are 802.11n. 11bg mixed: Select if you are using both 802.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ SSID (to be bridged): The SSID of the AP your Modem Router is going to connect to as a client. You can also use the search function to select the SSID to join. ¾ BSSID (to be bridged): The BSSID of the AP your Modem Router is going to connect to as a client. You can also use the search function to select the BSSID to join. ¾ Scan: Click this button, you can search the AP which runs in the current channel.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ WPS: Enable or disable the WPS function here. ¾ Current PIN: The current value of the Modem Router's PIN is displayed here. The default PIN of the Modem Router can be found in the label or User Guide. ¾ Restore PIN: Restore the PIN of the Modem Router to its default. ¾ Gen New PIN: Click this button, and then you can get a new random value for the Modem Router's PIN. You can ensure the network security by generating a new PIN.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-27 Step 2: Press and hold the WPS button of the client device directly. Step 3: The Wi-Fi Protected Setup LED flashes for two minutes during the Wi-Fi Protected Setup process. Step 4: When the WPS LED is on, the client device has successfully connected to the Modem Router. Refer back to your client device or its documentation for further instructions. II.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ) Note: 1) The WPS LED on the Modem Router will light green for five minutes if the device has been successfully added to the network. 2) The WPS function cannot be configured if the Wireless Function of the Modem Router is disabled. Please make sure the Wireless Function is enabled before configuring the WPS. 4.6.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-30 • Auth Type - you can choose the type for the WEP security on the drop-down list. The default setting is Automatic, which can select Shared Key or Open System authentication type automatically based on the wireless station's capability and request. • WEP Key Format - Hexadecimal and ASCII formats are provided here. Hexadecimal format stands for any combination of hexadecimal digits (0-9, a-f, A-F) in the specified length.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide • PSK Password - You can enter ASCII characters between 8 and 63 characters or 8 to 64 Hexadecimal characters. • Group Key Update Period - Specify the group key update interval in seconds. The value should be 30 or above. Enter 0 to disable the update. Be sure to click the Save button to save your settings on this page. 4.6.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 3. Select Enabled or Disabled for this entry on the Status drop-down list. 4. Click the Save button to save this entry. To edit or delete an existing entry: 1. Click the Edit in the entry you want to modify. 2. Modify the information. 3. Click the Save button. Click the Enable/ Disabled Selected button to make selected entries enabled or disabled. Click the Delete Selected button to selected entries.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-33 ¾ Transmit Power: Here you can specify the transmit power of Modem Router. You can select High, Middle or Low which you would like. High is the default setting and is recommended. ¾ Beacon Interval: Enter a value between 25-1000 milliseconds for Beacon Interval here. The beacons are the packets sent by the Modem Router to synchronize a wireless network. Beacon Interval value determines the time interval of the beacons.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 4.6.6 Wireless Status Choose menu “Wireless”Æ”Wireless Status”, you can see the MAC Address, Current Status, Received Packets and Sent Packets for each connected wireless station.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-35 ¾ Profile Name: Displays the profile name of the account. ¾ Registrar Address: Displays the IP address or domin name of the SIP Registrar server. ¾ Phone Number: Displays the phone number of the account. ¾ Status: Displays the status of the account. “Down” means that the account has not been registered. ¾ Remove: Check the box and then click the Remove button below so that the very account will be deleted.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ Display Name: Assign a name for your account. This name is the Caller-ID you want to be displayed on your friend’s display panel, which can let your friend easily know who is calling. Please note that special characters are not allowed. ¾ Authentication ID: Enter the name or number used for SIP Authorization with SIP Registrar. This value is provided by your service provider. If it’s not provided, keep the default value.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide This section includes Dial Plan List and Forbidden Call. The function allows users to set rules for outgoing calls. 4.7.2.1 Dial Plan List Choose “Voice”Æ“Dial Plan” Æ“Dial Plan List”, you will see the screen similar to Figure 4-37. Dial plan List allows the Modem Router to use specific defined account to make outgoing calls.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ Prefix: Set number(s) as the prefix. Up to 16 characters can be entered. ¾ Destination: SIP account can be selected here. As to which one will be finally used, it depends on not only Destination selected here but also Dial Plan Priority configured on Phone Setup page. Please note that if you want to select a SIP account, you should first add one on SIP Account page; otherwise only NONE is available.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-39 ¾ Prefix: Displays the prefix of your plan. This prefix refers to the initial digit(s) of the numbers you dial. ¾ Forbidden: Displays the interface(s) disabled in this plan. ¾ Remove: Check the box and then click the Remove button below so that the very plan will be deleted. ¾ Edit: Click the Edit button to modify the very plan. To add a dial plan, click the Add button in Figure 4-39.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-41 ¾ Phone Enable: Check the box behind to enable the function. Dial Settings ¾ Dial Plan Priority: The parameters configured in the 2nd field determine which SIP account to use when making outgoing calls. The following are different options: • VOIP & Auto – The SIP account specified in the matched dial plan will be chosen first. Otherwise, the account with top priority will be selected.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ Warmline Number: Click “View/Set” button to view or set Warmline Number. Answer Settings ¾ MWI Mode: Options available are VMWI and CLID. If you don't know, please consult your service provider. ¾ Anonymous Call Blocking: Check the box to deny anonymous incoming calls. ¾ DND(Do not disturb): Check the box to deny all incoming calls. ¾ Call Waiting: Check the box to enable this function.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-42 SIP Advanced Setup: ¾ Bound Interface Name: Bound Interface decides where to send/receive the VOIP traffic. Easy way to select the interface is to check the location of the SIP server. If it locates some where in the Internet then select Any_WAN. If it is on the local network then select LAN. ¾ Locale Selection: Select a country where you are located.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide facsimile terminals over the Internet or other networks using IP protocols. It will only function when both sites support this feature and are enabled. 4.7.5 Speed Dial Choose “Voice”Æ“Speed Dial”, you will see the screen as shown in Figure 4-43. This section introduces how to configure Speed Dial for your account. Speed Dial function can help to store frequently used telephone numbers and make your dial more convenient.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 4.7.6 Call Log Choose “Voice”Æ“Call Log”, you will see the screen as shown in Figure 4-46. This function allows you to view call logs and configure call log options. Figure 4-46 ¾ Call Log: Check the Enable if you want to make this function take effect; otherwise check the Disable. ¾ Start: Beginning time of the call. ¾ Source: Caller ID, either phone number or IP address. ¾ Dest: Callee ID, either phone number or IP address.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Call Firewall can be used to control incoming calls. This section introduces how to configure the Call Firewall. Choose “Voice”Æ“Call Firewall“Æ“Mode Setting“, you will see the screen as shown in Figure 4-48. Figure 4-48 ¾ Call Firewall Enable: Check the box if you want to make the Call Firewall take effect. ¾ Black: Check the Black box to enable Black List mode. Calls from numbers placed in the Black List will be denied.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-50 Enter a number with the length in the range of [3, 16]in the field of Black List Number and Click the Save button to make the configuration take effect, then you will go back to the previous page and see the following list as shown in Figure 4-49. If you want to delete the entry, check the Remove box first and then click the Remove button.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 4.7.8 USB Voice Mail Choose “Voice”Æ“USB Voice Mail“, you will see the screen as shown in Figure 4-53. USB Voice mail is used to record voice messages when the call is not answered. To use this function, please make sure an external USB hard drive/USB flash disk with configure files has been plugged into the USB port on the Modem Router.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-54 ¾ Enable Local Play Operation Notify: Check this box so there will be sound indication for operation when you listen to the voice messages. This is enabled by default. If you are very familiar with the operations, you can disable it. ¾ Enable Global Wav Format: Check this box and all the voice message will be saved as wav files in your USB device. It is convenient for users to listen to the voice messages on the computer.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 3) Input the PIN code according to the notification. 4) You can listen to all the new messages after the PIN code is validated. Click Save to save your configurations. Click Back to go back to the previous page, i.e. Figure 4-53. 4.8 USB Settings There are six submenus under the USB Settings menu, USB Mass Storage, User Accounts, Storage Sharing, FTP Server, Media Server and Print Server.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ File System: The system of the USB drive. ¾ Capacity: The storage capacity of the USB driver. ¾ Status: Indicates the shared or non-shared status of the volume. Online means volume can be shared, while Offline means volume can not be shared. If Deactivate in Action field is enabled, Disabled will be displayed in the Status field, which means volume can not be shared.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 3. Enter the password in the New Password field. 4. Re-enter the password in the Confirm Password field. 5. Click the Set button, and then a new entry will be added in the table. 6. Click the Apply button to apply your settings. Click the Refresh button to refresh this page immediately. 4.8.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 1. Click Add New Folder in Figure 4-57. Figure 4-58 2. 3. 4. Click the Browse button, and then select the Select Volume from the drop-down list. Enter display name of the share folder in Share Name filed. Click the Apply button to apply the settings. You can click the upper button to go to the upper folder Click the Enable/Disable Selected button to enable or disable the selected entries.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-59 ¾ Server Status: Indicates the FTP Server's current status. ¾ Internet Access: Enable or disable this function. ¾ Internet Address: If Internet Access is enabled, WAN IP will be displayed here. ¾ Service Port: Enter the FTP Port number to use. The default is 21. ¾ Share Name: This folder's display name. ¾ Directory: The real full path of the specified folder. ¾ User Index: The authorization of the user is displayed.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-60 2. 3. 4. Click the Browse button, and then select the Select Volume from the drop-down list. Enter display name of the share folder in Share Name filed. Click the Apply button to apply the settings. You can click the upper button to go to the upper folder. Click the Enable/Disable Selected button to enable or disable the selected entries. Click the Delete Selected button to delete the selected entries. ) Note: 1.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ Server Enable: Select this box to enable this function. ¾ Server Name: The name of this Media Server. To add a new share folder for your media server, please follow the instructions below: a) Click Add New Folder button, and you will see the screen as shown in Figure 4-62. b) Enter the name of the share folder in Share Name field. c) Click the Apply button to apply the configuration.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 4.9 Route Settings Choose “Route Settings”, it includes three menus: Default Gateway, Static Route and RIP Settings. The detailed descriptions are provided below. 4.9.1 Default Gateway Choose “Route Settings”Æ“Default Gateway”, you can see the Default Gateway screen. You can select a WAN Interface from the drop-down list as the system default gateway. Figure 4-64 Click the Add Interface button, you can add WAN Interfaces.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-66 2. Enter the following data: ¾ Destination IP Address: The Destination IP Address is the address of the network or host that you want to assign to a static route. ¾ Subnet Mask: The Subnet Mask determines which portion of an IP Address is the network portion, and which portion is the host portion.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ) Note: RIP cannot be configured on the WAN Interface which has NAT enabled (such as PPPoE). 4.10 Forwarding There are four submenus under the Forwarding menu: Virtual Servers, Port Triggering, DMZ and UPnP. Click any of them, and you will be able to configure the corresponding function. 4.10.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 2. Select the service you want to use from the Common Service Port list. If the Common Service Port menu does not list the service that you want to use, enter the number of the service port or service port range in the Service Port field. 3. Select the service you want to use from the Use Interface list. 4. Enter the IP address of the computer running the service application in the IP Address field. 5.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-70 To add a new rule, follow the steps below. 1. Click the Add New button, the next screen will pop-up as shown in Figure 4-71. 2. Select a common application from the Common Service Port drop-down list, then the Trigger Port field and the Open Ports field will be automatically filled. If the Common Service Port do not have the application you need, enter the Trigger Port and the Open Ports manually. 3.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ Open Protocol: The protocol used for Incoming Port, either TCP, UDP, or ALL (all protocols supported by the Modem Router). ¾ Status: The status of this entry, Enabled means the Port Triggering entry is enabled. ¾ Modify: To modify or delete an existing entry. ¾ Common Service Port: Some popular applications already listed in the drop-down list of Open Protocol. To modify or delete an existing entry: 1.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-72 To assign a computer or server to be a DMZ server: 1. Click the Enable button. 2. Enter the IP address of a local PC that is set to be DMZ host in the DMZ Host IP Address field. 3. Click the Save button. 4.10.4 UPnP Choose menu “Forwarding→UPnP”, and then you can view the information about UPnP in the screen (shown in Figure 4-73).
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Click the Disable button to disable UPnP. Click the Refresh button to update the Current UPnP Settings List. 4.11 Parental Control Choose menu “Parental Control”, and you can configure the parental control in the screen as shown in Figure 4-74. The Parental Control function can be used to control the internet activities of the child, limit the child to access certain websites and restrict the time of surfing.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ MAC Address of Current PC: This field displays the MAC address of the PC that is managing this Modem Router. If the MAC Address of your adapter is registered, you can click the Copy To Above button to fill this address to the MAC Address of Parental PC field above. ¾ Add URL: Here you can input the net addresses which the child is allowed to access. Click the Save button to save your settings. 4.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ Add New: Click the Add New button to add a new rule entry. ¾ Enable Selected: Click the Enable Selected button to enable the selected rules in the list. ¾ Disable Selected: Click the Disable Selected button to disable the selected rules in the list. ¾ Delete Selected: Click the Delete Selected button to delete the selected entries in the table. The methods to add a new rule: 1.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ Description: Here displays the description of the host and this description is unique. ¾ Address Info: Here displays the information about the host. It can be IP or MAC. ¾ Edit: To modify an existing entry. To add a new entry, please follow the steps below. 1. Click the Add New button. 2. In the Mode field, select IP Address or MAC Address.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-79 1) In Description field, create a unique description for the host (e.g. Host_1). 2) In IP Address field, enter the IP address. If you select MAC Address, the screen shown is Figure 4-80. Figure 4-80 1) In Description field, create a unique description for the host (e.g. Host_1). 2) In MAC Address field, enter the MAC address. If you select URL Address, the screen shown is Figure 4-81.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 4.12.4 Schedule Choose menu “Firewall” → “Schedule”, and then you can view and set a Schedule list in the next screen as shown in Figure 4-82. Figure 4-82 ¾ Description: Here displays the description of the schedule and this description is unique. ¾ Edit: Here you can modify an existing schedule. To add a new schedule, follow the steps below: 1. Click Add New button and the next screen will pop-up as shown in Figure 4-83. 2.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Click the Delete Selected button to delete the selected entries in the table. 4.13 Bandwidth Control Choose menu “Bandwidth Control”, and then you can configure the Upstream Bandwidth, Downstream Bandwidth and Bandwidth Control rules for computers in LAN in the next screen. Figure 4-84 ¾ Enable Bandwidth Control: Check this box so that the Bandwidth Control settings can take effect.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-85 3. Click the Save button. 4.14 IP&MAC Binding There are two submenus under the IP &MAC Binding menu: Binding Settings and ARP List. Click any of them, and you will be able to scan or configure the corresponding function. The detailed explanations for each submenu are provided below. 4.14.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ Bound: Check this option to enable ARP binding for a specific device. ¾ Edit: To modify or delete an existing entry. When you want to add or modify an IP & MAC Binding entry, you can click the Add New button or Edit button, and then you will go to the next page. This page is used for adding or modifying an IP & MAC Binding entry (shown in Figure 4-87). Figure 4-87 To add IP & MAC Binding entries, follow the steps below. 1.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide ¾ IP Address: The assigned IP address of the controlled computer in the LAN. ¾ Status: Indicates whether or not the MAC and IP addresses are bound. ¾ Load: Load the item to the IP & MAC Binding list. Click the Load Selected button to load selected items to the IP & MAC Binding list. Click the Refresh button to refresh all items. 4.15 Dynamic DNS Choose menu “Dynamic DNS”, and you can configure the Dynamic DNS function.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-90 4.17 System Tools Choose menu “System Tools”, and you can see the submenus under the main menu: System Log, Time Settings, Manage Control, CWMP Settings, SNMP Settings, Backup & Restore, Factory Defaults, Firmware Upgrade, Reboot and Statistics. Click any of them, and you will be able to configure the corresponding function. The detailed explanations for each submenu are provided below. 4.17.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-91 ¾ Log Type: By selecting the log type, only logs of this type will be shown. ¾ Log Level: By selecting the log level, only logs of this level will be shown. ¾ Refresh: Refresh the page to show the latest log list. ¾ Clear Log: All the logs will be deleted from the Modem Router permanently, not just from the page. ¾ Save Log: Click to save all the logs in a txt file.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-93 ¾ Time Zone: Select your local time zone from this pull down list. ¾ Date: Enter your local date in MM/DD/YY into the right blanks. ¾ Time: Enter your local time in HH/MM/SS into the right blanks. ¾ NTP Server 1 / NTP Server 2: Enter the address or domain of the NTP Server 1 or NTP Server 2, and then the Modem Router will get the time from the NTP Server preferentially.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-94 ¾ Current User Status: This box displays the information about User Type, User Name, Host IP Address and Host MAC Address. ¾ Account Management: Here you can set the account user information about Old Password, New User Name, New Password and Confirm Password.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-95 ¾ CWMP: Select enable the CWMP function. ¾ Inform: Enable or disable the function. If enabled, the information will be informed to ACS server periodically. ¾ Inform Interval: Enter the interval time here. ¾ ACS URL: Enter the website of ACS which is provided by your ISP. ¾ ACS User Name/Password: Enter the User Name and password to login the ACS server.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-96 An SNMP Agent is an application running on the Modem Router that performs the operational role of receiving and processing SNMP messages, sending responses to the SNMP manager, and sending traps when an event occurs. So a router contains SNMP "agent" software can be monitored and/or controlled by SNMP Manager using SNMP messages. 4.17.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-98 Click the Restore button to reset all configuration settings to their default values. • The default User Name: admin • The default Password: admin • The default Subnet Mask: 255.255.255.0 ) Note: All changed settings will be lost when defaults are restored. 4.17.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide want to use. However, when experiencing problems caused by the Modem Router rather than the configuration, you can try to upgrade the firmware. 2) When you upgrade the Modem Router's firmware, you may lose its current configurations, so before upgrading the firmware please write down some of your customized settings to avoid losing important settings.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Figure 4-101 ¾ Statistics Status: Enable or Disable. The default value is disabled. To enable it, click the Enable. If it is disabled, the function of DoS protection in Security settings will be disabled. ¾ Statistics Interval (5-60): The default value is 10. Select a value between 5 and 60 seconds in the drop-down list. The Packets Statistic interval indicates the time section of the packets statistic.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Appendix A: Specifications General ANSI T1.413.I2, ITU G.992.1, ITU G.992.2, ITU G.992.3, ITU G.992.5, Standards and Protocols IEEE802.1p, IEEE 802.11b,IEEE802.11e, IEEE 802.11g, IEEE 802.11n, IEEE 802.3, IEEE 802.3u, TCP/IP, PPPoA, PPPoE, SNTP, HTTP, DHCP, ICMP, NAT Safety & Emission FCC, CE Four 10/100M Auto-Negotiation RJ45 ports（Auto MDI/MDIX) Ports Three RJ11 ports One USB 2.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Appendix B: Troubleshooting T1. How do I restore my Modem Router’s configuration to its factory default settings? With the Modem Router powered on, press and hold the RESET button on the back panel for 8 to 10 seconds before releasing it. ) Note: Once the Modem Router is reset, the current configuration settings will be lost and you will need to re-configure the router. T2.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Click Change adapter settings Right-click Local Area Connection Click Properties 103
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Double-click Internet Protocol Version 4 (TCP/IPv4) Select Obtain an IP address automatically Select Obtain DNS server address automatically Click OK 104
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide For Windows Vista OS Go to Start > Settings >Control Panel, and then you will see the following page.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Double-click Internet Protocol Version 4 (TCP/IPv4) Select Obtain an IP address automatically Select Obtain DNS server address automatically Click OK 106
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide For Windows XP OS Go to Start > Control Panel, you will then see the following page.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Double-click Internet Protocol (TCP/IP) Select Obtain an IP address automatically Select Obtain DNS server address automatically Click OK 108
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Click OK 2) Configure your IE browser Open your IE browser, click Tools tab and you will see the following screen.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Select Never dial a connection Click OK Now, try to log on to the Web-based configuration page again after the above settings have been configured. If you still cannot access the configuration page, please restore your Modem Router’s factory default settings and reconfigure your Modem Router following the instructions in 4.1 Login. Please feel free to contact our Technical Support if the problem still exists. T4.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 2) Insert the provided Resource CD into CD-ROM drive of your computer. 3) Please select your product model and click Start Setup. 4) Then the configuration wizard will pop up and show you how to connect your devices. After that, the Easy Setup Assistant will start. Click NEXT, and then follow the step-by-step instructions.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 5) When it comes to Configure USB Voice Mail page, check boxes before Configure USB Voice Mail and Send Files to USB Disk, enable USB Mail for Line 1 or Line 2. Then click NEXT to continue. 6) Follow the step-by-step instructions until you comes to the finish screen. Click FINISH to close this wizard.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide 7) The configure files can be found in your USB device which means you have successfully configured the USB device for USB Voice Mail function.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Appendix C: Telephony Features Call Holding This feature allows you to put a call on hold, in which case the call is not ended but no verbal communication is available. To put a call on hold, press the FLASH button. To return to the original call, press the FLASH button again. Call Transfer This feature allows you to redirect the current call to another phone by using the FLASH button and dialing the destination number.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Anonymous Call Blocking With this feature enabled, all anonymous calls will be blocked. Speed Dial This feature allows you to create short numbers for your frequently used telephone numbers to make your dialing more convenient. You just need to press one or two digits and the key # instead of the original phone number to make a call.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Appendix D: Telephone Operation Code Description Usage Pick up the phone to dial this code and then follow the voice prompts for the operations below: *20 Listen to voice messages stored in your USB storage device. Press 0 to listen to new messages. Press 1 to listen to the previous message. Press 2 to listen to the current message again. Press 3 to listen to the next message. Press 4 to delete the current message.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide *69 Dial the last incoming number. Pick up the phone to dial this code. The last incoming number will be dialed automatically. *68 Dial the last outgoing number. Pick up the phone to dial this code. The last outgoing number will be dialed automatically. *78 Enable Warm Line. Pick up the phone to dial this code. After hearing the confirmation tone, hang up to make the configuration take effect. *79 Disable Warm Line.
TD-VG3511 150Mbps Wireless N VoIP ADSL2+ Modem Router User Guide Appendix E: Technical Support Technical Support For more troubleshooting help, go to: http://www.tp-link.com/en/support/faq To download the latest Firmware, Driver, Utility and User Guide, go to: http://www.tp-link.com/en/support/download For all other technical support, please contact us by using the following details: Global Singapore Tel: +86 755 26504400 Tel: +65 62840493 E-mail: support@tp-link.com E-mail: support.sg@tp-link.
