TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router Rev: 1.0.
COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD. Copyright © 2012 TP-LINK TECHNOLOGIES CO., LTD.
FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
This device has been designed to operate with the antennas listed below, and having a maximum gain of 3 dBi. Antennas not included in this list or having a gain greater than 3 dBi are strictly prohibited for use with this device. The required antenna impedance is 50 ohms. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication.
Safety Information z When product has power button, the power button is one of the way to shut off the product; when there is no power button, the only way to completely shut off power is to disconnect the product or the power adapter from the power source. z Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock and voiding the limited warranty. If you need service, please contact us. z Avoid water and wet locations.
TP-LINK TECHNOLOGIES CO., LTD DECLARATION OF CONFORMITY For the following equipment: Product Description: 300Mbps Wireless N ADSL2+ Modem Router Model No.
CONTENTS Package Contents ....................................................................................................1 Chapter 1. Product Overview...................................................................................2 1.1 Overview of the Modem Router ...................................................................................... 2 1.2 Main Features................................................................................................................. 3 1.
4.6.3 Address Reservation.......................................................................................................... 37 4.6.4 Conditional Pool ................................................................................................................. 38 4.7 Wireless ........................................................................................................................ 40 4.7.1 Basic Settings .............................................................................
4.16.5 SNMP Settings ................................................................................................................. 70 4.16.6 Backup & Restore............................................................................................................. 71 4.16.7 Factory Defaults................................................................................................................ 71 4.16.8 Firmware Upgrade............................................................................
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Package Contents The following contents should be found in your package: ¾ One TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router ¾ One Power Adapter for TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router ¾ Quick Installation Guide ¾ One RJ45 cable ¾ Two RJ11 cables ¾ One ADSL splitter ¾ One Resource CD for TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router, including: • This User Guide • Other Helpful Information ) Note: Make sure
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Chapter 1. Product Overview Thank you for choosing the TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router. 1.1 Overview of the Modem Router The TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router integrates 4-port Switch, Firewall, NAT-Router and Wireless AP.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 1.2 Main Features ¾ Four 10/100Mbps Auto-Negotiation RJ45 LAN ports (Auto MDI/MDIX), one RJ11 port. ¾ Provides external splitter. ¾ Adopts Advanced DMT modulation and demodulation technology. ¾ Supports bridge mode and Router function. ¾ Multi-user sharing a high-speed Internet connection. ¾ Downstream data rates up to 24Mbps, upstream data rates up to 3.5Mbps (With Annex M enabled).
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 1.3 Panel Layout 1.3.1 The Front Panel Figure 1-1 The Modem Router’s LEDs are located on the front panel (View from left to right). They indicate the device’s working status. For details, please refer to LED Explanation. LED Explanation: Name Status On The Modem Router is powered on. Off The Modem Router is off. Please ensure that the power adapter is connected correctly. On ADSL line is synchronized and ready to use.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide On (LAN1-4) Flash Off There is a device connected to this LAN port. The Modem Router is sending or receiving data over this LAN port. There is no device connected to this LAN port. ) Note: 1. If the ADSL LED is off, please check your Internet connection first. Refer to 2.3 Connecting the Modem Router for more information about how to make Internet connection correctly.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide ¾ WPS: The switch for the WPS function. For details, please refer to 4.6.2 WPS Settings. ¾ RESET: There are two ways to reset the Modem Router's factory defaults. Method one: With the Modem Router powered on, use a pin to press and hold the Reset button for at least 5 seconds. And the Modem Router will reboot to its factory default settings.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Chapter 2. Connecting the Modem Router 2.1 System Requirements ¾ Broadband Internet Access Service (DSL/Cable/Ethernet). ¾ PCs with a working Ethernet Adapter and an Ethernet cable with RJ45 connectors. ¾ TCP/IP protocol on each PC. ¾ Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari. 2.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide ) Note: The diameter of the screw, 3.5mm
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 2-2 9
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Chapter 3. Quick Installation Guide 3.1 Configuring the PC After you directly connect your PC to the Modem Router or connect your adapter to a Hub/Switch which has connected to the Modem Router, you need to configure your PC’s IP address. Follow the steps below to configure it. Step 1: Click the Start menu on your desktop, right click My Network Places, and then select Properties (shown in Figure 3-1).
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 3-2 Step 3: Select General tab, highlight Internet Protocol (TCP/IP), and then click the Properties button.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Step 4: Configure the IP address as Figure 3-4 shows. After that, click OK. Figure 3-4 ) Note: You can configure the PC to get an IP address automatically, select “Obtain an IP address automatically” and “Obtain DNS server address automatically” in the screen above. Now, you can run the Ping command in the command prompt to verify the network connection.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide If the result displayed is similar to the screen shown below, it means that your PC has not connected to the Modem Router. Figure 3-6 You can check it following the steps below: 1) Is the connection between your PC and the Modem Router correct? The LEDs of LAN port which you link to the device and the LEDs on your PC's adapter should be lit. 2) Is the TCP/IP configuration for your PC correct? If the Modem Router's IP address is 192.168.1.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 3-8 ) Note: 1) Do not mix up the user name and password with your ADSL account user name and password which are needed for PPP connections. 2) If the above screen does not pop up, it means that your Web-browser has been set to a proxy. Go to Tools menu→Internet Options→Connections→LAN Settings, in the screen that appears, cancel the Using Proxy checkbox, and click OK to finish it. 2.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 3-9 3. The Modem Router provides two system mode: Wireless ADSL Router and Wireless Router. Choose the right mode which you need, then click Next. Figure 3-10 3.2.1 Wireless ADSL Router 1. Change the VPI or VCI values which are used to define a unique path for your connection. If you are unsure, please consult your ISP. Click Next.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 3-11 2. Please select the connection type given by your ISP. Figure 3-12 A. Configuration for PPPoE/PPPoA Enter the Username, Password given by your ISP, and then click Next. Figure 3-13 ) Note: If you are using the Modem Router on a new DSL line and have not completed your DSL provider’s online registration, you may be using a generic username and password.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide C. Configuration for Static IP or IPoA Enter the Static IP or IPoA information provided by your ISP manually, and then click Next. Figure 3-14 3. The wireless settings page will appear as shown below. You can create a unique and easy-to-remember name for your wireless network or just keep the default SSID. Then select Region, Channel, Mode and set a Password for your network (Disable Security is not recommended). Then click Next to continue.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 3-16 5. You will see the Complete screen below, click Reboot to complete Quick Setup. Figure 3-17 ) Note: Now, your Modem Router has been configured and is rebooting. Please do not turn off the Modem Router while it’s rebooting.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 3.2.2 Wireless Router 1. Please select the connection type provided by your ISP. Figure 3-18 A. Configuration for PPPoE Enter the Username, Password given by your ISP, and then click Next. Figure 3-19 ) Note: If you are using the Modem Router on a new DSL line and have not completed your DSL provider’s online registration, you may be using a generic username and password.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 3-20 2. The wireless settings page will appear as shown below. You can create a unique and easy-to-remember name for your wireless network or just keep the default SSID. Then select Region, Channel, Mode and set a Password for your network (Disable Security is not recommended). Then click Next to continue. Figure 3-21 3. On this page, please confirm all parameters.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 3-22 4. You will see the Complete screen below, click Reboot to complete Quick Setup. Figure 3-23 ) Note: Now, your Modem Router has been configured and is rebooting. Please do not turn off the Modem Router while it’s rebooting.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Chapter 4. Configuring the Modem Router This chapter will show each Web page's key function and the configuration way. 4.1 Login After your successful login, you will see the fifteen main menus on the left of the Web-based utility. On the right, there are the corresponding explanations and instructions. The detailed explanations for each Web page’s key function are listed below. 4.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-1 4.3 Quick Setup Please refer to Section 3.2 Quick Installation Guide. 4.4 System Mode The Modem Router provides two system modes: Wireless ADSL Router and Wireless Router. You can choose the right mode which you need, then click Save.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-2 4.5 Network Choose “Network”, there are many submenus under the main menu. Click any one of them, and you will be able to configure the corresponding function. 4.5.1 WAN Settings Choose “Network”Æ“WAN Settings”, and you will see the WAN Port Information Table in the screen similar to Figure 4-3, which describes the WAN port settings and the relevant manipulation to each interface.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-4 4.5.1.1 Static IP Select this option if your ISP provides static IP information to you. You should set static IP address, IP subnet mask, and gateway address in the screen below.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-5 ATM Configuration: ¾ VPI (0~255): Identifies the virtual path between endpoints in an ATM network. The valid range is from 0 to 255. Please input the value provided by your ISP. ¾ VCI (1~65535): Identifies the virtual channel endpoints in an ATM network. The valid range is from 1 to 65535 (1 to 31 is reserved for well-known protocols). Please input the value provided by your ISP.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide ¾ MTU (bytes): Maximum Transmission Unit Size. Check this box then you can change the MTU size. The default MTU value is 1500 Bytes. It is not recommended that you change the default value unless required by your ISP. ¾ Enable NAT: This technology translates the IP addresses of a local area network to a different IP address for the Internet. If this Modem Router is hosting your network’s connection to the Internet, please select the check box.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Internet, please select the check box. If another Router exists in your network, you don’t need to select the option. ¾ Enable Fullcone NAT: It is a type of NAT, if not enabled, the default NAT will act. ¾ Enable SPI Firewall: A SPI firewall enhances network’s security. Select the option to use a firewall, or else without a firewall. ¾ Enable IGMP Proxy: IGMP (Internet Group Management Protocol) is used to manage multicasting on TCP/IP networks.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide ¾ Authentication Method: Select the Authentication Method from the drop-down list, the default method is AUTO_AUTH, and you can leave it as a default setting. ¾ Choose the right connection type according to your needs: For PPPoE connection, you can select Connect on demand or Connect automatically or Connect manually. Connect on demand is dependent on the traffic.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-9 ¾ IP Address/Subnet Mask: Enter the IP Address and Subnet Mask provided by ISP. If you forget, you can ask your ISP. ¾ DNS Server/Secondary DNS Server: Type in your preferred DNS server. ¾ Default Gateway: select a WAN Interface from the drop-down list as the IPv4 default gateway. 4.5.1.6 Bridge If you select this type of connection, the modem can be configured to act as a bridging device between your LAN and your ISP.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.5.2 Interface Grouping Choose “Network”Æ“Interface Grouping”, you can view all the current groups on this page (shown in Figure 4-11). Figure 4-11 ¾ VLAN: Enable or disable this function. Virtual LAN (VLAN) is a group of devices on one or more LANs that are configured so that they can communicate as if they were attached to the same LAN, when in fact they are located on a number of different LAN segments.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-12 Click Save to make the entry effective immediately 4.5.3 LAN Settings Choose “Network”Æ“LAN Settings” menu, and you will see the LAN screen (shown in Figure 4-13). Please configure the parameters for LAN ports according to the descriptions below. Figure 4-13 ¾ IP Address: You can configure the Modem Router’s IP Address and Subnet Mask for LAN Interface.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide ¾ Enable IGMP Snooping: If you select the option, please choose the IGMP Mode: Standard Mode or Blocking Mode. ¾ Enable Second IP: You can configure the Modem Router’s second IP Address and Subnet Mask for LAN Interface through which you can also access to the Web-based Utility as the default IP Address and Subnet Mask.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide ) Note: Only the WAN Ports can use MAC Address Clone function. All the clone MAC addresses must not be the same with each other. 4.5.5 ALG Settings Choose menu “Advanced Setup”Æ“ALG Settings”, and then you can configure the basic security in the screen as shown in Figure 4-15. Figure 4-15 ¾ Virtual Private Network (VPN) - VPN Passthrough must be enabled if you want to allow VPN tunnels using VPN protocols to pass through the Modem Router.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.5.6 DSL Settings Choose “Advanced Setup”Æ“DSL Settings”, you can select the DSL Modulation Type and Annex Type in the next screen. The DSL feature can be selected when you meet the physical connection problem. Please check the proper settings with your Internet service provider. Figure 4-16 ¾ DSL Modulation Type: Select the DSL operation Modulation Type which your DSL connection uses.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-17 ¾ Start IP Address: Enter a value for the DHCP server to start with when issuing IP addresses. Because the default IP address for the Modem Router is 192.168.1.1, the default Start IP Address is 192.168.1.100, and the Start IP Address must be 192.168.1.100 or greater, but smaller than 192.168.1.254. ¾ End IP Address: Enter a value for the DHCP server to end with when issuing IP addresses.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide ) Note: 1) 2) 3) To use the DHCP server function of the Modem Router, you must configure all computers on the LAN as "Obtain an IP Address automatically". You have to disable NAT of the WAN connections, or the DHCP Relay may not take effect. If you select Disabled, the DHCP function will not take effect. Click the Save button to save your settings. 4.6.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-19 ¾ MAC Address: The MAC address of the PC for which you want to reserve an IP address. ¾ IP Address: The IP address reserved for the PC by the Modem Router. ¾ Status: The status of this entry either Enabled or Disabled. To Reserve an IP address: 1. Click the Add New button. Then Figure 4-20 will pop up. 2. Enter the MAC address (in XX:XX:XX:XX:XX:XX format.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-21 To add a vendor class: 1. Click the Add New button. Then Figure 4-22 will pop up. 2. Enter parameters for the vendor class. Click the Save button. Figure 4-22 To modify or delete an existing entry: 4. Click the Edit in the entry you want to modify. If you want to delete the entry, click the Delete. 5. Modify the information. 6. Click the Save button.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.7 Wireless Choose “Wireless”, there are six submenus to configure Wireless LAN settings. Click any of them, and you will be able to configure the corresponding function. The detailed explanations for each submenu are provided below. 4.7.1 Basic Settings Choose “Wireless”Æ”Basic”, you will see the screen of Wireless--Basic settings shown as below. The basic settings for wireless networking are set on this screen.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 11bgn mixed: Select if you are using a mix of 802.11b, 11g, and 11n wireless clients. Select the desired wireless mode. When 802.11g mode is selected, only 802.11g wireless stations can be connected to the Modem Router. When 802.11n mode is selected, only 802.11n wireless stations can connect to the Modem Router. It is strongly recommended that you set the Mode to 802.11b&g&n, and all of 802.11b, 802.11g, and 802.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide ¾ Key type: This option should be chosen according to the AP's security configuration. It is recommended that the security type is the same as your AP's security type ¾ WEP Index: This option should be chosen if the key type is WEP(ASCII) or WEP(HEX). It indicates the index of the WEP key. ¾ Auth Type: This option should be chosen if the key type is WEP(ASCII) or WEP(HEX). It indicates the authorization type of the Root AP.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide You can also keep the default WPS Status as Enabled and click the Add device button in Figure 4-24, then Choose “Press the button of the new device in two minutes” and click Connect. (Shown in the following figure) Figure 4-25 Step 2: Press and hold the WPS button of the client device directly. Step 3: The Wi-Fi Protected Setup LED flashes for two minutes during the Wi-Fi Protected Setup process.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Step 2: The Wi-Fi Protected Setup LED flashes for two minutes during the Wi-Fi Protected Setup process. Step 3: When the WPS LED is on, the client device has successfully connected to the Modem Router. Step 4: Refer back to your client device or its documentation for further instructions. ) Note: 1) The WPS LED on the Modem Router will light green for five minutes if the device has been successfully added to the network.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-28 • Auth Type - you can choose the type for the WEP security on the drop-down list. The default setting is Automatic, which can select Shared Key or Open System authentication type automatically based on the wireless station's capability and request. • WEP Key Format - Hexadecimal and ASCII formats are provided here. Hexadecimal format stands for any combination of hexadecimal digits (0-9, a-f, A-F) in the specified length.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.7.4 Wireless MAC Filtering Choose menu “Wireless” Æ ”MAC Filtering”, you can control the wireless access by configuring the Wireless MAC Filtering function, shown in Figure 4-29. Figure 4-29 To filter wireless users by MAC Address, click Enable. The default setting is Disabled. ¾ MAC Address: The wireless station's MAC address that you want to filter. ¾ Status: The status of this entry, either Enabled or Disabled.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Click the Delete Selected button to selected entries. For example: If you desire that the wireless station A with MAC address 00:1D:0F:11:22:33 and the wireless station B with MAC address 00:0A:EB:00:07:5F are able to access the Modem Router, but all the other wireless stations cannot access the Modem Router, you can configure the Wireless MAC Address Filtering list by following these steps: 1. Click the Enable button to enable this function. 2.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide beacons are the packets sent by the Modem Router to synchronize a wireless network. Beacon Interval value determines the time interval of the beacons. The default value is 100. ¾ RTS Threshold: Here you can specify the RTS (Request to Send) Threshold. If the packet is larger than the specified RTS Threshold size, the Modem Router will send RTS frames to a particular receiving station and negotiate the sending of a data frame.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.8 Route Settings Choose “Route Settings”, it includes three menus: Default Gateway, Static Route and RIP Settings. The detailed descriptions are provided below. 4.8.1 Default Gateway Choose “Route Settings”Æ“Default Gateway”, you can see the Default Gateway screen. You can select a WAN Interface from the drop-down list as the system default gateway. Figure 4-33 Click the Add Interface button, you can add WAN Interfaces.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-35 2. Enter the following data: ¾ Destination IP Address: The Destination IP Address is the address of the network or host that you want to assign to a static route. ¾ Subnet Mask: The Subnet Mask determines which portion of an IP Address is the network portion, and which portion is the host portion.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.9 Forwarding There are four submenus under the Forwarding menu: Virtual Servers, Port Triggering, DMZ and UPnP. Click any of them, and you will be able to configure the corresponding function. 4.9.1 Virtual Servers Choose menu “Forwarding” Æ “Virtual Servers”, and then you can view and add virtual servers in the next screen (shown in Figure 4-37). Virtual servers can be used for setting up public services on your LAN.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide or All. 6. Select the Enabled option in the Status drop-down list. Click the Save button. Figure 4-38 ) Note: It is possible that you have a computer or server that has more than one type of available service. If so, select another service, and type the same IP address for that computer or server. To modify or delete an existing entry: 1. Find the desired entry in the table. 2. Click Edit as desired on the Edit column.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 1. Click the Add New button, the next screen will pop-up as shown in Figure 4-40. 2. Select a common application from the Common Service Port drop-down list, then the Trigger Port field and the Open Ports field will be automatically filled. If the Common Service Port do not have the application you need, enter the Trigger Port and the Open Ports manually. 3.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Click the Delete Selected button to delete selected entries. Once the Modem Router is configured, the operation is as follows: 1. 2. 3. A local host makes an outgoing connection to an external host using a destination port number defined in the Trigger Port field. The Modem Router records this connection, opens the incoming port or ports associated with this entry in the Port Triggering table, and associates them with the local host.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-42 ¾ Current UPnP Status: UPnP can be enabled or disabled by clicking the Enable or Disable button. This feature is enabled by default. ¾ Current UPnP Settings List: This table displays the current UPnP information. • • • • • • App Description: The description about the application which initiates the UPnP request. External Port: The port which the Modem Router opened for the application.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-43 ¾ Enable Parental Control: Check the box if you want this function to take effect. This function is disabled by default. ¾ MAC Address of Parental PC: In this field, enter the MAC address of the controlling PC, or you can make use of the Copy To Above button below. ¾ MAC Address of Current PC: This field displays the MAC address of the PC that is managing this Modem Router.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide There are four submenus under the Firewall menu: Rule, LAN Host, WAN Host, Schedule and DDoS. Click any of them, and you will be able to configure the corresponding function. 4.11.1 Rule Choose menu “Firewall” → “Rule”, and then you can view and set Access Control rules in the screen as shown in Figure 4-44. Figure 4-44 ¾ Enable Firewall: Select the check box to enable the Firewalll function, so the Default Filtering Rules can take effect.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 10. Click the Save button. Figure 4-45 4.11.2 LAN Host Choose menu “Firewall” → “LAN Host”, and then you can view and set a Host list in the screen as shown in Figure 4-46. Figure 4-46 ¾ Description: Here displays the description of the host and this description is unique. ¾ Address Info: Here displays the information about the host. It can be IP or MAC. ¾ Edit: To modify an existing entry.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.11.3 WAN Host Choose menu “Firewall” → “WAN Host”, and then you can view and set a Host list in the screen as shown in Figure 4-47. Figure 4-47 ¾ Description: Here displays the description about the WAN and this description is unique. ¾ Details: The details can be IP address, port, or domain name. ¾ Edit: To modify an existing entry. To add a new entry, please follow the steps below. 1. Click the Add New button. 2.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-50 1) In Description field, create a unique description for the host (e.g. Host_1). 2) Enter the URL address in the Add URL Address field, and then click the Add button. The URL address will be shown in the Detail table. If you click the Delete button, the existing URL address in the Detail table can be deleted. 3. Click the Save button to complete the settings. 4.11.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-52 Click the Delete Selected button to delete the slected entries in the table. 4.11.5 DDoS Choose menu “Firewall” → “DDoS”, and then you can view and set DDoS in the next screen as shown in Figure 4-53. Figure 4-53 ¾ DoS protection - Denial of Service protection. Check the Enable or Disable button to enable or disable the DoS protection function. Only when it is enabled, will the flood filters be enabled.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide ¾ Enable ICMP-Flood Attack Filtering - Enable or Disable the ICMP-Flood Attack Filtering. ¾ ICMP-Flood Packets Threshold (5~3600) - The default value is 50. Enter a value between 5 ~ 3600. When the current ICMP-Flood Packets number is beyond the set value, the Modem Router will startup the blocking function immediately. ¾ Enable UDP-Flood Filtering - Enable or Disable the UDP-Flood Filtering.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide ¾ Total Downstream Bandwidth - The download speed through the WAN port. In this screen you can also configure the Bandwidth Control rules. ¾ Description: This is the information about the rules such as address range. ¾ Upstream bandwidth: This field displays the max and mix upload bandwidth through the WAN port, the default is 0.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-56 ¾ MAC Address: The MAC address of the controlled computer in the LAN. ¾ IP Address: The assigned IP address of the controlled computer in the LAN. ¾ Bound: Check this option to enable ARP binding for a specific device. ¾ Edit: To modify or delete an existing entry. When you want to add or modify an IP & MAC Binding entry, you can click the Add New button or Edit button, and then you will go to the next page.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide items on the ARP list. This page displays the ARP List; it shows all the existing IP & MAC Binding entries (shown in Figure 4-58). Figure 4-58 ¾ MAC Address: The MAC address of the controlled computer in the LAN. ¾ IP Address: The assigned IP address of the controlled computer in the LAN. ¾ Status: Indicates whether or not the MAC and IP addresses are bound. ¾ Load: Load the item to the IP & MAC Binding list.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide ¾ Service Provider: This field displays the service provider of DDNS. ¾ Domain Name: Enter the Domain name you received from dynamic DNS service provider. ¾ Username & Password: Type the “User Name” and “Password” for your DDNS account. ¾ Enable DDNS: Activate the DDNS function or not. ¾ Login/ Logout: Login to or logout of the DDNS service. 4.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.16 System Tools Choose menu “System Tools”, and you can see the submenus under the main menu: System Log, Time Settings, Manage Control, CWMP Settings, SNMP Settings, Backup & Restore, Factory Defaults, Firmware Upgrade, Reboot and Statistics. Click any of them, and you will be able to configure the corresponding function. The detailed explanations for each submenu are provided below. 4.16.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-62 ¾ Save Locally: If Save Locally is selected, events will be recorded in the local memory. ¾ Minimum Level: Select the Minimum level in the drop-down list, for the Minimum Level, all logged events above or equal to the selected level will be displayed. ¾ Save Remotely: If Save Remotely is selected, events will be sent to the specified IP address and UDP port of the remote system log server.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 1. Select your local time zone. 2. 3. Enter the address or domain of the NTP Server 1 or NTP Server 2. Click the Get GMT button to get system time from Internet if you have connected to the Internet. 4.16.3 Manage Control Choose “System Tools” → “Manage Control”, you can see the screen (shown in Figure 4-62) Figure 4-64 ¾ Current User Status: This box displays the information about User Type, User Name, Host IP Address and Host MAC Address.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Figure 4-65 ¾ CWMP: Select enable the CWMP function. ¾ Inform: Enable or disable the function. If enabled, the information will be informed to ACS server periodically. ¾ Inform Interval: Enter the interval time here. ¾ ACS URL: Enter the website of ACS which is provided by your ISP. ¾ ACS User Name/Password: Enter the User Name and password to login the ACS server.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide An SNMP Agent is an application running on the Modem Router that performs the operational role of receiving and processing SNMP messages, sending responses to the SNMP manager, and sending traps when an event occurs. So a router contains SNMP "agent" software can be monitored and/or controlled by SNMP Manager using SNMP messages. 4.16.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide • The default Password: admin • The default Subnet Mask: 255.255.255.0 ) Note: All changed settings will be lost when defaults are restored. 4.16.8 Firmware Upgrade Choose menu “System Tools → Firmware Upgrade”, and then you can update the latest version of firmware for the Modem Router on the following screen. Figure 4-69 ¾ Firmware Version: Displays the current firmware version. ¾ Hardware Version: Displays the current hardware version.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide when the upgrade is complete. 4.16.9 Reboot Choose menu “System Tools” → “Reboot”, and then you can click the Reboot button to reboot the Modem Router via the next screen. Figure 4-70 Some settings of the Modem Router will take effect only after rebooting, which include • Change the LAN IP Address (system will reboot automatically). • Change the DHCP Settings. • Change the Wireless configurations. • Change the Web Management Port.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Click Delete All to delete all entries in the table. Click the Refresh button to refresh immediately. Statistics Table: IP/MAC Address The IP and MAC address are displayed with related statistics. Packets The total number of packets received and transmitted by the Modem Router. Bytes The total number of bytes received and transmitted by the Modem Router.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Appendix A: Specifications General ANSI T1.413, ITU G.992.1, ITU G.992.2, ITU G.992.3, ITU G.992.5, Standards and Protocols IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.3, IEEE 802.3u, IEEE 802.1p， IEEE802.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Appendix B: Troubleshooting T1. How do I restore my Modem Router’s configuration to its factory default settings? With the Modem Router powered on, press and hold the RESET button on the rear panel for 8 to 10 seconds before releasing it. ) Note: Once the Modem Router is reset, the current configuration settings will be lost and you will need to re-configure the Modem Router. T2.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Right-click Local Area Connection Click Properties Double-click Internet Protocol (TCP/IP) 77
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Select Obtain an IP address automatically Select Obtain DNS server address automatically Click OK Click OK 78
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide For Windows Vista OS Go to Start > Settings >Control Panel, and then you will see the following page.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Double-click Internet Protocol Version 4 (TCP/IPv4) Select Obtain an IP address automatically Select Obtain DNS server address automatically Click OK 80
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide For Windows 7 OS Go to Start > Settings > Control Panel, and then you will see the following page.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Double-click Internet Protocol Version 4 (TCP/IPv4) Select Obtain an IP address automatically Select Obtain DNS server address automatically Click OK 82
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 2) Configure your IE browser Open your IE browser, click Tools tab and you will see the following screen. Click Internet Options Select Never dial a connection Click OK Now, try to log on to the Web-based configuration page again after the above settings have been configured.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 3) Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and password are correct. If there are any mistakes, please correct the settings and try again. 4) If you still cannot access the Internet, please restore your Modem Router to its factory default settings and reconfigure your Modem Router by following the instructions in 4.1 Login. 5) Please feel free to contact our Technical Support if the problem still exists.
TD-W8962ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Appendix C: Technical Support Technical Support For more troubleshooting help, go to: http://www.tp-link.com/en/support/faq To download the latest Firmware, Driver, Utility and User Guide, go to: http://www.tp-link.com/en/support/download For all other technical support, please contact us by using the following details: Global Tel: +86 755 26504400 E-mail: support@tp-link.
