User's Manual

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User’s Manual Smart Wi-Fi Light Switch
Troubleshooting
Frequently Asked Questions
1. What should I do when I can’t turn the Smart Switch on/off manually?
If the Smart Switch doesn’t respond when pressing the physical switch:
• Make sure that you restore power to the Smart Switch at the circuit
breaker.
• Make sure the Smart Switch is wired correctly. Please consult with a
qualied electrician.
2. What should I do when the Smart Switch doesn’t respond to commands or
scheduled automations?
• Check your network connectivity.
• Check if the Wi-Fi status LED on the Smart Switch is blinking amber and
green. If so, reconnect the Smart Switch to your Wi-Fi network.
• Do not use a metal faceplate with the Smart Switch to prevent Wi-Fi
signal interference.
• Power cycle your router and/or reboot the Smart Switch by pressing the
RESTART button underneath the switch.
• Factory reset the Smart Switch by pressing and holding the RESET
button. You’ll need to congure the Smart Switch again.
3. How far can I be and still able to control my lights via the Smart Switch?
You can be anywhere in the world and still able to control your lights as long
as you have an active Internet connection and Remote Control enabled.
4. Can I install two or more Smart Switches to control one light xture?
No. The Smart Switch is designed for single-pole (one location) wiring only
and requires a neutral wire for operation.
5. How do I pair the Smart Switches with Amazon Echo?
For pairing instructions, please visit www.tp-link.com/en/faq-944.html or
within the Kasa Help section.