User Guide

EAP Controller User Guide Chapter 3 Monitor
18
Click to upgrade the connected APs and the following window will pop up. Click Browse to locate
and choose the upgrade file in your computer, then click Upgrade to install the latest EAP firmware. The
Status will appear as Upgrading until the process is complete and the EAP reconnects to the EAP Controller
software. You can upgrade the EAP devices in batches on the Batch Upgrade page.
 Disconnected displays that the EAP is unreachable by the EAP Controller software. Disconnected
EAP can only be located the position on the map. When a disconnected EAP is reset to factory default
settings or you forget it, it will turn into a pending one.
3.4 Clients Tab
The Clients tab displays a list of users and guests that connect to the EAP network. The clients are divided
into two types: User and Guest. The client connecting to the EAP wireless network without the Portal
authentication is User while the client connecting to the wireless network with the Portal authentication
is Guest.
The Clients tab displays the client’s MAC address, connected AP and connected SSID, the level (User or
Guest), download/upload bytes, active time and signal strength.
If the client is Guest, you can click in the Action column to cancel the authorization for it.
In the
MAC Address column, click the MAC address to get the client’s connection history. This connection
history window displays the connection date/time, duration and the client’s download/upload bytes.