User's Manual

9
Chapter 2
Quick Start
2. 3. Activate Your Modem Router
1. Get your internet service account information and the modem router’s Information
Card ready.
Serial Number
MAC Address
Wi-Fi Password/PIN
SSID
Information Card
2. Make sure your computer is set to dynamically obtain an IP address. If not, refer to
Appendix: Troubleshooting for instructions.
3. Launch a web browser, and visit any website. You will be automatically redirected to
your service provider’s self-activation page.
4. Follow the on-screen instruction to activate the modem router.
If you have any problem activating your modem router, please contact your Internet
Service Provider (ISP).
Contact information of major cable ISPs:
Bright House: 1-855-222-0102
Charter: 1-888-438-2427
Cox: 1-888-556-1193
Time Warner Cable: 1-888-892-2253
The listed contact information may change. You can also find the contact information in
your monthly internet service billing statement.
5. After activating your modem router successfully, wait for about 10 minutes till these
LEDs
become solid on, then you can enjoy the internet.
Note:
1. If you are unable to access the internet, refer to Appendix: Troubleshooting > T4 for instructions.
2. The product should be connected to cable distribution system that grounded (earthed) in accordance with ANSI/
NFPA 70, the National Electrical Code (NEC), in particular Section 820.93 - Grounding of Outer Conductive Shield of
a Coaxial Cable.