Operation Manual

9 TROUBLE SHOOTING & FAQ’S

Questions Answers

What do I do if food

gets stuck to the

cooking plates?

If food gets stuck to the cooking plates do not use metal utensils, as this

can damage the non-stick cooking surface. Gently remove the food using

wooden or heat resistant utensils instead.

Does it need

preheating?

Yes. Always preheat the Health Grill for best results. Preheat with the lid

closed for approximately 5 minutes.

Do I need to use oil

when cooking?

Some non-fatty meats and veg may require the addition of a small amount

of oil to assist the non-stick surface.

Why are my

sandwich llings

spilling over during

cooking?

You may have added too many llings to your sandwiches. Ensure that

no llings are ‘overowing’ when you add the sandwich to the Health Grill.

Fillings such as cheese and jam reach very high temperatures when heated

and can spill over.

Do the indicator lights

show when my food

is done?

No. The indicator lights only indicate power, and that the grill has

reached the correct temperature. Ensure you do not leave the Health Grill

unattended during use.

My frozen chicken

breasts are still

pink inside but look

cooked outside.

To make sure that meats and poultry are safely cooked through, be sure to

thaw them before grilling.