Operation Manual
14
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8 TROUBLE SHOOTING & FAQ’S 
Problem Solution 
Food is cooking too 
slowly, too quickly, or 
burning
The oven temperature may be too low or high. 
If food is cooking too quickly, try lowering the shelf. If food is cooking too 
slowly, move the shelf up.
Steam is coming 
from the oven
This is a normal occurrence when cooking foods with high water content. 
Take care when opening the oven as steam may escape when you open 
the door. 
The oven is not 
cooking evenly
Check you are using the correct temperature for the recipe as the 
temperature may be too high.
The food/dish may not be placed centrally on the tray.
There is a smell of 
burning in the oven
There may be a build-up of grease in the oven or on the wire rack. Always 
wipe down the oven inside after use, once it has cooled completely. Always 
wash the wire rack after each use to remove any grease build-up.










