Owner's Manual

13
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No Sound
• Sources must be set to stereo or PCM, not bitstream or a surround effect like Dolby or DTS.
• Check to see if the MUTE setting has been engaged.
• Make sure the correct source has been selected.
• Verify that the system is powered up and properly connected.
No Power/No light in the LED:
• Verify the main power switch on the amp has been turned on.
• Verify that the wall AC outlet is functional.
• Check to see the power cord is securely connected.
Cannot connect to Bluetooth
• Ensure the Bluetooth input has been selected, signified by a solid blue light.
• Confirm the speakers are in pairing mode, signified by a flickering blue light.
• On the Bluetooth device, turn the Bluetooth function on and off.
• If the device doesn’t find the speakers in pairing mode, turn the speakers off and then on again.
Sound from one speaker only
• Verify the speaker wire is securely attached.
• Check the interconnects of the attached sources.
• Try a different source to see if the issue is common to all sources.
Remote Control Issues
• Verify the transparent film separating the battery from the connections has been removed.
• Be sure that you are within range (approximately 30ft). Aim the remote at the active speaker.
• Replace the battery.
Low Output
• Some sources can play louder than others, verify if all sources have the same output.
• Sources like phones have their own volume controls. Ensure their volumes are set to higher levels.
• See if both speakers are playing.
Distortion, Poor Quality
• Verify the polarity of speaker connections. Incorrect connections can cause a lack of bass or image.
• Bass and treble setting might be misadjusted, push the reset button on the remote.
• Sources must be set to stereo, not a surround effect like Dolby or DTS.
No Subwoofer Output
• Verify that the wire is securely connected.
• Make sure that the proper input is being used on the subwoofer.
• If the subwoofer is on and properly connected, increase its volume.
Poor Turntable output
• Determine if you are using the proper Line or Phono selection.
• Separate the speakers farther away for the turntable.
• Try further isolating the turntable, preferably on a separate shelf.
TROUBLESHOOTING GUIDE