User's Manual

45
SECTION 6–
TROUBLESHOOTING YOUR SYSTEM
Table 10 provides basic troubleshooting information.
Table 10
. Troubleshooting Your System
Problem Solution
Access Code
Cannot remember access code.
Contact your security consultant.
Arming/Disarming
System won’t arm. • If arming to level 2, make sure all monitored perimeter
doors and windows are closed.
• If arming to level 3, make sure all perimeter and inte-
rior sensors are closed.
•Press
STATUS
for a voice message of the problem.
• If system still won’t arm, contact your security consult-
ant.
Batteries
Panel announces,
System
battery failure.
Panel announces, Sensor
[sensor #] low battery
.
Replace panel backup batteries as described in “Replac-
ing Panel Backup Batteries” on page 41.
See “Replacing Smoke Sensor Batteries” on page 44 for
the procedure to replace your own smoke sensor batter-
ies, or contact your security consultant to have your other
sensor batteries replaced.
Bypass
Panel announces,
Invalid, try
again
when you attempt to
bypass a sensor.
You are trying to bypass a 24-hour sensor that cannot be
bypassed or a sensor that is not active in the current secu-
rity level. You don’t need to bypass this sensor.
System cancels sensor bypass
when you try to arm to level 2 or
3.
Arm to the desired level before you try bypassing a sen-
sor.
False Alarm
Alarm is being sent.
Enter
ACCESS CODE + 1
to cancel the alarm. This com-
mand bypasses the alarm if done within 8 to 20 seconds.