Manual

User’s Manual 9-3
Troubleshooting
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
■ System start-up ■ Touch Pad device
■ Self test ■ PC card
■ Power ■ SD/MS/SM/MMC/xD card
■ Password ■ Monitor
■ Keyboard ■ Sound system
■ LCD panel ■ TV output signal
■ Hard disk drive ■ USB
■ DVD-ROM drive ■ Modem
■ CD-RW/DVD-ROM drive ■ Standby/Hibernation
■ DVD ±R/±RW drive ■ Memory Expansion
■ DVD Super Multi drive ■ LAN
■ Diskette drive ■ Wireless LAN
■ Infrared port ■ Bluetooth
■ Printer ■ i.LINK (IEEE 1394)
■ Pointing device
Software The problems may be caused by your software or
diskette.
If you cannot load a software package, the media
(usually a diskette) may be damaged or the
program might be corrupted. Try loading another
copy of the software.
If an error message appears while you are using
a software package, check the software
documentation. These documents usually include
a problem solving section or a summary of error
messages.
Next, check any error messages in the OS
documentation.
Hardware If you cannot find a software problem, check your
hardware. First run through the items in the
preliminary checklist above. If you still cannot
correct the problem, try to identify the source. The
next section provides checklists for individual
components and peripherals.