User's Manual

Repair Guideline
You are welcome to use the mobile phone produced by TOSHIBA. In case of any problem
of mobile phone in use, please contact the distributor or TOSHIBA repair center. In case of
repair, please send your mobile phone to local repair station (see the Warranty Certificate
attached with mobile phone); in case of no repair station locally, please send your mobile
phone and duplicate invoice to the distributor for EMS.
To inquire about the latest repair outlet and replacement center address, please contact
TOSHIBA, or http://www.TOSHIBA.com
Common problems Potential causes Solution
1. Weak signals
Far away from base station or
strong insulation
Get near the windows or
corridors.
2. The screen will display “no
card” or “invalid card”
Possibly dirty contact pad of SIM
card
Gently clean the contact pad of
SIM card.
3．Battery charged full holds short
Possibly configured power-on
backlight, to consume high
electricity
Re-configure backlight mode
4．Silent headphone
Possibly configured minimum
volume
Adjust the volume by up/down
volume key
5．Only vibration no ring upon
incoming call
Possibly configure the mobile
phone as Meeting mode
Re-configure “Normal mode”