User Guide

Scale View V4.0 Owner’s Manual
Error Messages
18-Oct-04 Page 31
Error Messages
Error Message Explanation
Mismatch Data Length
TMCC text file format is incorrect – check Scale
Table file format version against setting in scale
(Initial set 9 bit 7: 1 = Version 2.3; 2 = Version 2.8).
Refer to Scale Table settings and Initial Set
Information.
SL9000DRV.EXE is not
found
This is the TMCC driver (SL9000DRV.EXE). This
error may display when running the Scale View for
the first time. Start Windows Explorer, go to
“c:\program files\scaleview\” and double click on the
driver icon. A new window will open, click on File in
new window and then on Exit. This registers the
driver in Windows. This error may occur with Demo
CD and some Windows versions, like Windows XP.
Terminal Busy
The master scale is in the middle of LON command
or in the middle of reset. If this is not the case, status
clear scale in question.
Invalid Port Number
The COM port selected for the PC in the Scale Table
doesn’t exist. Select another COM port.
Cannot Open Port
The COM port selected for the PC in the Scale Table
is malfunctioning or is currently being used by
another program. Try re-booting or select another
COM port.
Error Closing Port
The COM port selected for the PC in the Scale Table
is malfunctioning or is currently being used by
another program. Select another COM port.
Select Failed in
Command Sequence
The selected scale is not responding - check scales
Initial sets and “Online” status, Scale View Scale
Table configuration, cabling or Level Converter.
Poll Failed in Get Data
Sequence
Selected scale stopped communicating. Check
cabling, Level Converter, scales Initial sets, and
Scale View Scale Table configuration.
Poll Failed in
Command Sequence
PC stopped communicating with scale. Check
cabling, Level Converter, scales Initial sets, and
Scale View Scale Table configuration.
Expected Ack: Send
Command
Check cabling, Level Converter, scales Initial Sets,
and Scale View Scale Table Configuration. May see
this error with USB to RS-232 adapter, which is not
supported
Expected Ack: Send
Message
Check cabling, Level Converter, scales Initial Sets,
and Scale View Scale Table configuration.