User's Manual

Troubleshooting
131
Troubleshooting
Troubleshooting
Problem Possible cause Possible solution
Cannot switch
phone on.
Battery out of power. Charge the battery (see page 46).
Battery not installed correctly. Ensure that the battery is inserted correctly
(see page 45).
Phone switches
off automatically.
Battery out of power. Charge the battery (see page 46).
Cannot charge
battery.
Battery not installed correctly. Ensure that the battery is inserted correctly
(see page 45).
AC charger not connected. Ensure that the AC charger is connected to
the phone and to a working AC outlet.
Connectors are dirty. Clean the connectors of the AC charger and
battery.
Battery has worn out. Replace the battery.
Battery or AC charger is
damaged.
Replace the battery or charger. Contact
your dealer for assistance.
Battery loses
power quickly.
Backlight, Power settings
and Power Saving Settings
need to be adjusted.
Adjust settings to optimise power
performance (see page 107, page 119 and
page 119).