Satellite®/Satellite Pro® P70/P50/P40-A Series User’s Guide If you need assistance: Technical support is available online at Toshiba’s Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see “If Something Goes Wrong” on page 139 in this guide.
Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. For the state of California only.
Protection of Stored Data For your important data, please make periodic back-up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM.
FCC Notice “Declaration of Conformity Information” This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Bluetooth® Wireless Technology Interoperability Bluetooth® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ ❖ Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group. Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special Interest Group.
Bluetooth® Wireless Technology and Your Health The products with Bluetooth® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.
Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers. ❖ The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance.
Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers.
Optical Disc Drive Safety Instructions NOTE This section is only applicable if your system has an Optical Disc Drive. This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User’s Guide carefully and keep it for your future reference. Never attempt to disassemble, adjust or repair an optical disc drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury.
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device. L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même s’il est susceptible de compromettre son fonctionnement.
Regulatory statements This product complies with any mandatory product specification in any country/region where the product is sold. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive 1999/5/EC.
In the European Union, these symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States.
Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l’Autorité de Régulation des Télécommunications (http://www.arttelecom.fr) pour la procédure à suivre. License required for indoor use. Use with outdoor installations not allowed. È necessaria la concessione ministeriale anche per l’uso interno. Italia: Nederland: Verificare con i rivenditori la procedura da seguire.
listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point.
Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1. Sticker Please put the following sticker on devices incorporating this product.
3 4 The interference range of this equipment is less than 10m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3.
Export Administration Regulation This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and may be subject to the approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the U.S. Export Administration Regulations is prohibited. Notice The information contained in this manual, including but not limited to any product specifications, is subject to change without notice.
Trademarks Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.
Contents Chapter 1: Introduction...........................................26 This guide ............................................................ 28 Safety icons ......................................................... 29 Other icons used............................................ 29 Your computer’s features and specifications ........................................... 30 Documentation .................................................... 30 Service options ............................................
Contents 21 Seeking additional help.................................. 36 Check list ....................................................... 36 Precautions .................................................... 37 Important information on your computer’s cooling fan................................................ 39 Setting up your computer .................................... 39 Connecting to a power source ............................ 40 Charging the main battery ...................................
Contents Adjusting the quality of the external display ...................................................... 73 Customizing your computer’s settings ................ 74 Caring for your computer..................................... 74 Cleaning the computer .................................. 74 Moving the computer..................................... 75 Using a computer lock................................... 75 Chapter 3: Learning the Basics.............................. 77 Computing tips ............
Contents 23 Monitoring battery power..................................... 94 Determining remaining battery power............ 95 What to do when the main battery runs low.................................................... 96 Setting battery notifications ........................... 96 Conserving battery power ............................. 97 Power Plans ................................................... 98 Using the eco power plan .................................... 99 Changing the main battery.........
Contents Chapter 6: Utilities................................................ 118 Desktop Assist ................................................... 119 Media & Entertainment ................................ 120 Tools & Utilities ............................................ 121 Support & Recovery..................................... 122 eco Utility® ........................................................ 123 Password Utility .................................................
Contents 25 Disk or storage drive problems.......................... 153 Error-checking ............................................. 153 Optical disc drive problems ............................... 155 Sound system problems .................................... 156 Printer problems ................................................ 156 Wireless networking problems........................... 157 DVD operating problems ................................... 159 Develop good computing habits.......................
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR® Program and has designed this computer to meet the latest ENERGY STAR® guidelines for energy efficiency.
Introduction 27 When considering additions to your home office, purchase products that have earned the ENERGY STAR® for all your equipment needs, which can save you money, save energy, and help protect the climate. Visit http://www.energystar.gov or http://www.energystar.gov/powermanagement for more information regarding the ENERGY STAR® Program.
Introduction This guide NOTE The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at support.toshiba.com.
Introduction Safety icons 29 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Introduction Documentation Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide.
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer.
Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. ❖ Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals.
Getting Started Selecting a place to work 33 ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen is clear. ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes.
Getting Started Selecting a place to work ❖ When using a notebook for long hours, it may be more comfortable to dock the notebook and use an external keyboard, mouse and monitor. ❖ The keyboard and mouse (or trackball) should be close to your elbow level. ❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports.
Getting Started Selecting a place to work 35 Taking breaks and varying tasks ❖ Change the way you work so that you are not stuck in the same posture for long periods of time. Some people find it comfortable to occasionally stand while using the notebook. To do this properly, the notebook needs to be on an elevated surface. Make sure you follow the Good Working Posture points mentioned above while working. ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue.
Getting Started Selecting a place to work Seeking additional help Follow the advice from your employer’s company health and safety staff. Contact them if you need assistance making adjustment to your workstation or adjusting the lighting. Again, if you experience persistent or recurrent pain, ache, numbness, burning, or stiffness you should promptly see a qualified health care provider. These sensations may be caused by serious medical conditions that can be treated.
Getting Started Selecting a place to work 37 Precautions Your computer is designed to provide optimum safety and ease of use, and to withstand the rigors of travel. You should observe certain precautions to further reduce the risk of personal injury or damage to the computer. ❖ Avoid prolonged physical contact with the underside or surface of the computer. Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture.
Getting Started Selecting a place to work Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the computer or cause system failure. ❖ Never turn off the computer if a drive light indicates a drive is active.
Getting Started Setting up your computer 39 Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Getting Started Connecting to a power source NOTE Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to charge the computer’s battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly.
Getting Started Connecting to a power source 41 AC adaptor Power cord/cable AC adaptor cord (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the computer: 1 Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling.
Getting Started Charging the main battery 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.
Getting Started Using the computer for the first time 43 Using the computer for the first time The computer is now ready for you to turn it on and begin using it, see “Exploring Your Computer’s Features” on page 107. NOTE When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel.
Getting Started Registering your computer with Toshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the setup guides you through steps to set up your software. Follow the onscreen instructions.
Getting Started To Shut down your computer 45 To Shut down your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off.
Getting Started To place your computer in Sleep mode 3 In the lower right of the screen click or touch the Power ( ) icon. Restart option Power (Sample Image) Restart 4 Highlight Restart, and then click or touch the Restart option. The computer closes all open applications, and restarts the operating system. To place your computer in Sleep mode 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge.
Getting Started Adding optional external devices 4 47 Highlight Sleep, and then click or touch the Sleep option. Sleep mode saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off. Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software. See “Setting up your software” on page 44.
Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the underside of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module(s) may be hot. The surrounding area may also be hot. Allow the module(s) to cool to room temperature before replacing it. Avoid touching the cover, the module(s), and the surrounding area before they have cooled.
Getting Started Adding memory (optional) 49 Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off. If you turn off the power while a disk/disc is being accessed, you may lose data or damage the disk/disc and/or drive. 3 In the lower right of the screen click or touch the Power ( ) icon.
Getting Started Adding memory (optional) NOTE To locate your memory module slot cover, please refer to your Quick Start document. 8 Using a small Phillips screwdriver, loosen the captive screw(s) that secure the memory module slot cover. 9 Remove the memory module slot cover. 10 Place the screw(s) and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module.
Getting Started Adding memory (optional) 51 13 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) Aligning the memory module with the socket 14 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer).
Getting Started Adding memory (optional) latch latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. Back of computer Slot B Slot A (Sample Illustration) Inserting the memory module into the slot NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.
Getting Started Adding memory (optional) 53 Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: Never cover your computer or AC adaptor with any object. Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater.
Getting Started Removing a memory module Removing a memory module If you need to remove a memory module: 1 Complete steps 1–10 in “Installing a memory module” on page 48 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode.
Getting Started Removing a memory module 6 55 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: Never cover your computer or AC adaptor with any object.
Getting Started Recovering the Internal Storage Drive NOTE From time to time, Windows® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission. If you were trying to perform the action, click Continue; otherwise, click Cancel. If unsure, cancel and try again.
Getting Started Recovering the Internal Storage Drive 57 on page 57 and “Restoring from recovery media” on page 59. NOTE ❖ During the recovery process your computer must be connected to an external power source via the AC adaptor. ❖ When you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created are not restored during this process.
Getting Started Recovering the Internal Storage Drive When you create recovery media, the system will prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer. The amount of space required for storing the recovery files varies by computer model. Follow the procedure below to determine how much space you will need for storing your system’s recovery files.
Getting Started Recovering the Internal Storage Drive 4 59 Do one of the following: ❖ If you are copying files to DVD, insert a blank DVD into the optical disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating the recovery media.
Getting Started Recovering the Internal Storage Drive If you have created recovery media for your system, you can restore your system from such media, if necessary. For example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see “Creating recovery media” on page 57.
Getting Started Recovering the Internal Storage Drive 61 Refresh your PC (with user’s data) Using “Refresh your PC” recovers your internal storage drive to factory default state and attempts to save your data. Toshiba does not guarantee successful data backup. Please make a complete back up of your data to external media before executing the recovery. For more information, see “Backing up your work” on page 84.
Getting Started Recovering the Internal Storage Drive 3 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch General. 5 Scroll down to “Refresh your PC without affecting your files,” and click or touch Get Started. The “Refresh your PC” screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up.
Getting Started Recovering the Internal Storage Drive 6 63 Click or touch the Next button to begin. The “Ready to refresh your PC” screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 7 Click or touch the Refresh button. 8 Your system will restart. The “Refreshing your PC” window appears. When the process is complete your system will reboot your Windows® operating system.
Getting Started Recovering the Internal Storage Drive 3 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch General. 5 Scroll down to “Remove everything and reinstall Windows,” and click or touch Get Started. The “Reset your PC” screen appears.
Getting Started Recovering the Internal Storage Drive 6 65 Click or touch the Next button. The “Do you want to fully clean your drive?” screen appears. (Sample Image) Do you want to fully clean your drive screen 7 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive The “Ready to reset your PC” screen appears. (Sample Image) Ready to reset your PC screen 8 Click or touch the Reset button. The “Resetting your PC” window appears.
Getting Started Recovering the Internal Storage Drive NOTE Selecting the “Fully clean the drive” option may take several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 From the Start screen begin typing TOSHIBA Application Installer and click or touch your selection.
Getting Started Using the touch pad 67 Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models.
Getting Started Using the touch pad To: Do the following: Move the onscreen pointer Slide your finger across the touch pad in the direction you want to move the pointer. Example: To move the pointer a longer distance, slide your finger several (Sample Illustration) moves to the times across the touch pad in the Pointer right preferred direction. Select an item 1 Move the pointer to the item you want to select.
Getting Started Using the touch pad To: Do the following: Scroll vertically Slide two fingers along the right edge of the touch pad in the direction you want to scroll. Repeat to scroll a longer distance. Scroll horizontally 69 Example: (Sample Illustration) Vertical scrolling active area Slide two fingers along the bottom edge of the touch pad in the direction you want to scroll. Repeat to scroll a longer distance.
Getting Started Using the touch pad ❖ Try adjusting your typing technique to avoid accidental contact with the touch pad. You may be inadvertently brushing the touch pad with the heel of your hand as you type. Also, accidental light touches or taps on the touch pad may select an item or text on the screen, and potentially the item or text may be replaced by the next character you type. ❖ Temporarily disable the touch pad, so that it does not respond to touch or button presses while you type.
Getting Started Using external display devices 4 71 Turn on the external device (if applicable). Your computer may automatically detect the external device. Using external display devices Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below: NOTE To locate your HDMI™ or RGB port, please refer to your Quick Start document.
Getting Started Using external display devices Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: 1 Read the directions that came with the monitor to see if you first need to install new software. 2 Connect the monitor’s video cable to the RGB (monitor) port on the side of the computer. 3 Connect the device’s power cable to a live electrical outlet. 4 Turn on the external device.
Getting Started Using external display devices 73 This cycles through the settings in the following order (the last two options are available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options window NOTE The ( ) + P keys navigate through the options without activating a selection. Press ENTER to activate a selection. NOTE You may also use the F4 key, and then press ENTER to activate a selection.
Getting Started Customizing your computer’s settings Customizing your computer’s settings There are several ways in which you can customize your computer to suit your particular requirements. You can go into your computer settings to make adjustments to your computer to suit your needs. From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge.
Getting Started Caring for your computer 75 Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive and optical disc drive indicator lights stop glowing) and all external peripheral cables are disconnected. Do not pick up the computer by its display panel or by the back. Doing so could damage the system. Using a computer lock You may want to secure your computer to a heavy object such as your desk.
Getting Started Caring for your computer 3 Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked.
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Learning the Basics Computing tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and system configuration backup in the Windows® operating system” on page 161.
Learning the Basics Using the keyboard 79 Using the keyboard NOTE Your computer may be equipped with a 10-key keyboard, depending on your model. Your computer’s keyboard contains character keys, control keys, function keys, and special Windows® keys. (Sample Illustration) Keyboard (Sample Illustration) 10-key keyboard (Available on certain models) NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key.
Learning the Basics Backlit keyboard Function keys The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, F5 turns the touch pad ON/OFF. For more information, see “TOSHIBA Function Keys” on page 169.
Learning the Basics Touch screen 81 Touch screen Your computer may come with a touch screen, enabling direct interaction with displayed apps and programs through simple or multi-touch gestures. Touch screen navigation Use your finger to manipulate the on-screen icons, buttons, menu items, and other items on the touch screen. You can also change the screen’s orientation.
Learning the Basics Mouse properties Mouse properties Mouse properties allow you to change your pointing device or mouse settings. To access Mouse properties: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or touch the Search ( ) charm, click or touch Settings and, in the Search field, type Mouse. In the list that appears, click or touch your selection. The Mouse Properties screen appears.
Learning the Basics Saving your work 83 Starting an app from the Start screen To Start an app on the Start screen, move your pointer over the appropriate tile and click or touch to open, or swipe your finger to the left from the right edge of the screen. To Start an app using the Search function, move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms slide out from the right, click or touch the Search ( ) charm.
Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available. To back up several files at one time, use the Microsoft® Windows® file recovery program preinstalled on the computer’s internal storage drive.
Learning the Basics Using the optical disc drive NOTE 85 When viewing DVD movies use the DVD Player software that came with your computer. Optical disc drive components The optical disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light—Indicates when the drive is in use. Eject button—Press to release the disc tray.
Learning the Basics Using the optical disc drive Media control buttons The media control buttons located above the keyboard allow you mute the sound and play audio CDs or DVD movies when the computer is on. Volume decrease button Play/pause button Next track button Previous track button Volume increase button Mute button (Sample Illustration) Media control buttons The Previous track button allows you to restart playing the current track or go to the previous track.
Learning the Basics Using the optical disc drive 87 Handle DVDs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs, you could lose data. 6 Push the disc tray in by pressing gently on the center of the tray until it clicks into place. If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance.
Learning the Basics Using the optical disc drive NOTE Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Learning the Basics Toshiba’s online resources 89 Removing a disc with the computer off To remove a disc with the computer turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover.
Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba.
Mobile Computing Running the computer on battery power 91 Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components.
Mobile Computing Charging batteries The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information. It maintains this information for up to a month while the computer is turned off. TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on.
Mobile Computing Charging batteries 93 TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge. The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold.
Mobile Computing Monitoring battery power NOTE Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.
Mobile Computing Monitoring battery power HINT: Be careful not to confuse the battery light ( power light ( ), and the power button light. 95 ), the When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command).
Mobile Computing Monitoring battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.
Mobile Computing Monitoring battery power 4 97 Click or touch Change advanced power settings. The Advanced settings tab of the Power Options window appears. 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs.
Mobile Computing Monitoring battery power These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs.
Mobile Computing Using the eco power plan NOTE 5 99 To edit a plan or to edit advanced settings, continue to the following steps. Click or touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click or touch Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc.
Mobile Computing Changing the main battery Changing the main battery NOTE This User's Guide covers an entire product series. Certain models may not have an accessible battery. For models with a non-accessible battery read the following Changing the main battery information. When your main battery has run out of power, plug in the AC adaptor. If you find that a new battery is needed, contact the location where you purchased the computer for more information on replacing the battery.
Mobile Computing Changing the main battery 101 Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer, see “To Shut down your computer” on page 45. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close the display panel and turn the computer upside down. 5 Slide the battery release lock to the unlocked position.
Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible short circuit, fire or electric shock. Failure to do so could possibly result in serious injury.
Mobile Computing Taking care of your battery 3 103 Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page 101. 6 Restart the computer. Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life.
Mobile Computing Disposing of your computer Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. ❖ If you have extra battery packs, rotate their use (for models with an accessible battery only).
Mobile Computing Disposing of your computer 105 Disposing of used batteries For models with an accessible battery read the following disposal information. The life of a battery pack depends on usage. When the battery pack needs replacing, the main battery light flashes amber shortly after you have fully recharged the battery. You must discard a battery if it becomes damaged.
Mobile Computing Traveling tips Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle™, a program of the Rechargeable Battery Recycling Corporation, so you can easily recycle accessible rechargeable batteries. For more information and for free drop-off locations, visit http://www.call2recycle.org/locator/ or call 1-800-822-8837. Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: Perchlorate Material - special handling may apply. See http://www.dtsc.
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the Start screen The Start screen is the launching pad for everything you can do in the Windows® operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.
Exploring Your Computer’s Features Exploring the Start screen For detailed information on the new Windows 8 functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system components, and perform most other computing tasks.
Exploring Your Computer’s Features Exploring the desktop 109 Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Exploring the desktop You can use its features to start applications, find documents, set up system components, and perform most other computing tasks.
Exploring Your Computer’s Features Exploring the desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking or touching the icon. You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location in a window to the desktop area. You may see various icons displayed on your system desktop, for example: Recycle Bin—Holds files you have deleted.
Exploring Your Computer’s Features Windows® Store 111 Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short description of the task appears. Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume.
Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example Wi-Fi®/broadband connection, etc.) Connect to the Internet NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services.
Exploring Your Computer’s Features Exploring audio features 113 Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi® access.
Exploring Your Computer’s Features Exploring audio features 5 When you have finished recording, click or touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click or touch Save. Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers.
Exploring Your Computer’s Features Using the Web Camera 115 Using the Web Camera Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: ❖ Take pictures and record videos with your computer ❖ Chat with others and have them see you while using instant messaging (IM) programs ❖ Have video conference calls NOTE To email, instant message or video conference, you must be connected to the Internet.
Exploring Your Computer’s Features Using the Memory card reader Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until it stops. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts.
Exploring Your Computer’s Features Using the Memory card reader 3 117 Highlight, and then click or touch the item you would like to eject. If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays Safe to Remove Hardware. If the computer has a spring-loaded adapter slot, see step 4; otherwise, skip to step 5. 4 Gently press the card inward to release it. The card pops out slightly.
Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter. NOTE 118 The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.
Utilities Desktop Assist 119 Desktop Assist The Desktop Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access Desktop Assist from the Start screen begin typing Desktop Assist, or while in the Desktop screen doubleclick or touch the Desktop Assist icon. The Desktop Assist window appears.
Utilities Desktop Assist Media & Entertainment The features available in this category are: ❖ TOSHIBA Optical Disc Player ❖ Audio Enhancement (Sample Image) Desktop Assist window – Media & Entertainment tab
Utilities Desktop Assist 121 Tools & Utilities The features that may be available in this category are: ❖ eco Utility® ❖ Password Utility ❖ System Settings ❖ Function Key ❖ HDD Protection Utility (Sample Image) Desktop Assist window – Tools & Utilities tab
Utilities Desktop Assist Support & Recovery The features that may be available in this category are: ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User’s Guide (Sample Image) Desktop Assist window – Support & Recovery tab
Utilities eco Utility® 123 eco Utility® The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility, or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities. 3 Click or touch eco Utility. The eco Utility® window appears.
Utilities Password Utility Password Utility Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password—Prohibits unauthorized users from accessing certain functions such as System Settings. This is useful if more than one person uses the computer.
Utilities Password Utility 125 To set a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility, or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities. 3 Click or touch Password Utility. (Sample Image) Supervisor Password tab 4 Click or touch Supervisor Password. 5 Click or touch Set. 6 Enter your password, and then enter it again to verify. 7 Click or touch Set.
Utilities Password Utility Deleting a supervisor password To delete a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility, or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities. 3 Click or touch Password Utility. A pop-up screen appears asking for a password. 4 Enter your password, and then click or touch Verify. 5 Click or touch Supervisor Password. 6 Click or touch Delete.
Utilities Password Utility 2 Click or touch Tools & Utilities. 3 Click or touch Password Utility. 4 Click or touch User Password. 127 (Sample Image) User Password tab 5 Click or touch Set. 6 Enter your password, and then enter it again to verify. 7 Click or touch Set. 8 Click or touch OK to save your password as a text file. NOTE 9 Password Utility will suggest “memo.txt” for the text file name.
Utilities Password Utility Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility, or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities. 3 Click or touch Password Utility. A pop-up screen appears asking for a password. 4 Enter your password, and then click or touch Verify. 5 Click or touch Delete. An authority verification pop-up screen appears.
Utilities System Settings 129 System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings, or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities. 3 Click or touch System Settings. The System Settings screen appears.
Utilities System Settings ❖ Display—Allows you to change various default settings for the built-in display NOTE ❖ ❖ When the computer restarts, it remembers the last configuration. If data does not appear on the display you are using after starting in Sleep mode, press the ( ) + P keys to toggle the display. For more information, see “Directing the display output when you turn on the computer” on page 72.
Utilities Sleep Utilities 131 Sleep Utilities This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” 1 While in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities. 3 Click or touch System Settings. 4 Click or touch Sleep Utilities.
NOTE Utilities Sleep Utilities ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC 5V).
Utilities Sleep Utilities 133 Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select Enable. To disable this function, toggle the Enable button to the Disabled position. You can also control whether charging takes place when the computer is running on battery power. To do so, select or deselect the Enable under Battery Mode check box in the utility.
Utilities Sleep Utilities NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device.
Utilities HDD Protection Utility 135 HDD Protection Utility The HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery power operation. To use the HDD Protection Utility: 1 While in the Desktop screen double-click the Desktop Assist icon.
Utilities Function Key Function Key Turns notifications for the keyboard backlight and touch pad status ON/OFF. (Sample Image) Function Key NOTE The Function option is disabled by default.
Utilities Recovery Media Creator 137 Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating recovery media” on page 57.
Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer, or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Support & Recovery.
Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
If Something Goes Wrong Problems when you turn on the computer If you are working in a program that suddenly freezes, chances are the program has stopped responding. You can exit the program without shutting down the operating system or closing other programs. To close a program that has stopped responding: 1 Press Ctrl, Alt, and Del simultaneously (once), and then click or touch Task Manager. The Task Manager window appears.
If Something Goes Wrong Problems when you turn on the computer 141 The computer displays the WARNING RESUME FAILURE/Windows Error Recovery – Windows did not shut down successfully message. To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the computer’s memory has been lost.
If Something Goes Wrong The Windows® operating system is not working 3 If your computer has a removable battery, connect the AC adaptor to the computer. Leave the battery out of the computer. Try turning the computer on again. If the computer starts normally, the battery may need charging, may be depleted, or may be defective.
If Something Goes Wrong The Windows® operating system is not working 143 Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings.
If Something Goes Wrong The Windows® operating system is not working Advanced options Choosing this option presents you with another set of options: System Restore ❖ System Restore allows you to use a Restore point to return the computer to a state at which it was performing properly. Restore points are created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows® will “Recover” the Operating system using a specific image provided by the user.
If Something Goes Wrong The Windows® operating system is not working ❖ 145 Enable Safe Mode Starts Windows® with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, you will know the Operating System is most likely working properly and that you should look to third-party applications or drivers for the source of your problem.
If Something Goes Wrong Fixing a problem with Device Manager The Windows® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help will differ depending on which interface you are in: ❖ Start screen—Type Help and Support NOTE ❖ As soon as you begin typing, the search feature automatically begins.
If Something Goes Wrong Memory problems 147 Checking device properties Device Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device. To check a device’s properties: 1 From the Start screen, type Device. The search feature appears. 2 Click or touch Settings. 3 From the list of device(s), click or touch Device Manger.
If Something Goes Wrong Memory problems 3 In the lower right of the screen click or touch the Power ( ) icon. Shut down option Power (Sample Image) Shut down 4 While holding the Shift key, click or touch the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off. 5 Check for the error again. 6 If the error recurs, remove the memory module entirely and check for the error again.
If Something Goes Wrong Power and the batteries 149 Power and the batteries NOTE The computer battery may not be accessible by the user. Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries.
If Something Goes Wrong Keyboard problems The battery appears not to power the computer for as long as it usually does. If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again. Check the power options via your Power Plans (see “Power Plans” on page 98).
If Something Goes Wrong Display problems 151 Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, press F4. If this does not correct the problem, press F4 again to return the display priority to its previous setting.
If Something Goes Wrong Display problems A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the color palette to one that is supported by the computer’s internal display. To change the display properties: 1 Right-click or touch & hold in a blank area of the Windows® desktop. 2 Click or touch Personalize, and then Display.
If Something Goes Wrong Disk or storage drive problems 153 Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Error-checking NOTE This feature is not available for optical disc drives. Run Error-checking, which analyzes the directories and files on the storage drive and repairs any damage it finds.
If Something Goes Wrong Disk or storage drive problems 4 In the pop-up menu, click or touch Properties. The drive’s Properties box appears. 5 Click or touch the Tools tab. 6 Click or touch the Check button. The Error Checking box appears. The system will alert you if you need to scan the drive. 7 Even if you do not need to scan the drive for errors you can scan by clicking or touching Scan drive. Error-checking tests and repairs the storage drive. Your hard disk seems very slow.
If Something Goes Wrong Optical disc drive problems 155 Optical disc drive problems You cannot access a disc in the drive. If the optical disc drive is an external drive, make sure the two USB cables or the AC adaptor cable are properly connected to the computer and refer to the documentation that came with your drive. Make sure the tray that holds the optical disc is closed properly. Press gently until it clicks into place. Open the tray and remove the disc. Make sure the tray is clean.
If Something Goes Wrong Sound system problems Some discs run correctly but others do not. Check that the type of disc you are using is compatible with your optical disc drive. For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
If Something Goes Wrong Wireless networking problems 157 Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the computer back on. Try printing another file.
If Something Goes Wrong Wireless networking problems ❖ If another computer is on the same network, verify that it has network access, and can connect to the Internet. If, for example, the other computer cannot browse to a public Web site, the ISP’s (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), or network name, is correct - i.e., that it matches the SSID assigned to the access point you are attempting to connect through.
If Something Goes Wrong DVD operating problems ❖ 159 If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases. DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself.
If Something Goes Wrong Develop good computing habits 3 To keep the display from turning off, click or touch Never in both drop down lists. 4 Click or touch Save changes. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: 1 Right-click the desktop and click Personalize in the menu. 2 Click or touch Screen Saver in the lower-right corner of the window.
If Something Goes Wrong Develop good computing habits 161 Read the documentation. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all of the documentation provided with your computer, as well as the information that may come with the programs and devices you purchase.
If Something Goes Wrong Develop good computing habits 3 In the left pane, click or touch System Protection. The System Protection tab of the System Properties window appears. 4 Click or touch Configure. 5 Under Restore settings select Turn on System Protection. 6 Click or touch OK. 7 Click or touch Create. 8 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click or touch Create.
If Something Goes Wrong Develop good computing habits 163 7 Verify that the Restore point you chose is the correct one. If it is not, click or touch Back to return to the previous step. 8 Close all programs and save all open files. 9 Click or touch Finish, and then Yes to begin the system restore. Your Windows® operating system configuration will now be restored to the state it was in when the chosen restore point was created, and then the computer will be automatically restarted.
If Something Goes Wrong Develop good computing habits For additional Help, while in the Windows® Desktop screen, press the F1 key to launch the Windows® Help and Support screen. Search for “back up files”. General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, optical disc drive writers, scanners, etc.
If Something Goes Wrong Develop good computing habits ❖ 165 Do one installation at a time. If you have several new items to add to your computer system, install just one at a time, creating restore points immediately before each successive installation. This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 Create a restore point. 3 Install one item of hardware or software.
If Something Goes Wrong If you need further assistance ❖ If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the limit in Sleep and Charge to enable charging at the current battery power level, or, if battery power is running low or is depleted, connect the AC adaptor to your computer.
If Something Goes Wrong Other Toshiba Internet Web sites 167 Contacting Toshiba Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites toshiba.com Worldwide Toshiba corporate site us.toshiba.com Marketing and product information in the USA accessories.toshiba.
If Something Goes Wrong Toshiba’s worldwide offices Latin America and Caribbean Mexico Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF. Spain United Kingdom Toshiba Information Systems (España) S.A.
Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Brightness control ❖ Output (Display switch) ❖ Touch pad ❖ Volume mute ❖ Wireless 169 5.375 x 8.375 ver 2.
TOSHIBA Function Keys Functions Help file This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness. 5.375 x 8.375 ver 2.
TOSHIBA Function Keys Functions 171 Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display mode options window NOTE All of the above modes are always displayed on the screen, however only the available modes for your system are functional, depending on the attached external display(s). 5.375 x 8.375 ver 2.
TOSHIBA Function Keys Functions Disabling or enabling the touch pad This TOSHIBA Function key enables/disables the touch pad. To enable/disable the touch pad press F5. For more information on using the touch pad, see “Using the touch pad” on page 67. Media buttons This TOSHIBA Function key allows you to restart playing the current track or go to the previous track. This TOSHIBA Function key allows you to start playing or pause the media currently playing.
TOSHIBA Function Keys Functions 173 Disabling or enabling wireless devices This TOSHIBA Function key enables/disables the Wi-Fi® antenna in your computer. The wireless modes are: ❖ Disables the wireless antenna (Airplane mode is ON). ❖ Enables the wireless antenna (Airplane mode is OFF). Keyboard Function keys Fn+ This TOSHIBA Function key allows you to zoom out. Fn+ This TOSHIBA Function key allows you to zoom in. Fn+ This TOSHIBA Function key turns the backlit keyboard ON and OFF.
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved CSA approved United Kingdom Europe VDA approved NEMKO approved BS approved Australia AS approved 174 5.375 x 8.375 ver 2.
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide.
Glossary DPI Dots Per Inch DVD Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory eSATA external Serial Advanced Technology Attachment FAT File Allocation Table FCC Federal Communications Commission GB gigabyte GBps gigabytes per second HDD Hard Disk Drive HDMI High-Definition Multimedia Interface HDMI CEC High-Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Ele
Glossary 177 RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in this User’s Guide. A active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
B Glossary backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second.
Glossary C 179 cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of high-capacity storage that uses laser optics instead of magnetic means for reading data. See also CD. Compare DVD-ROM.
Glossary controller—A device that controls the transfer of data from a computer to a peripheral device and vice versa. For example, disk drives, monitors, keyboards, and printers all require controllers. CPU—See Central Processing Unit (CPU). CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache.
Glossary 181 disc—A round, flat piece of material, designed to be read from and written to by optical (laser) technology, and used in the production of optical discs, such as CDs and DVDs. Compare disk. disk—A round, flat piece of material that can be magnetically influenced to hold information in digital form, and used in the production of magnetic disks, such as hard disks. Compare disc. See also hard disk.
Glossary eSATA—An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file—A computer program that is ready to run. Application programs and batch files are examples of executable files. Names of executable files usually end with a .bat or .exe extension. expansion device—A device that connects to a computer to expand its capabilities.
Glossary 183 Function key—(1) A feature in which certain keys in combination with the Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. function keys—The keys labeled F1 through F12, typically located on the keyboard. Their function is determined by the operating system and/or individual programs. G ground—A conductor to which all components of an electric circuit are connected.
I Glossary icon—A small image displayed on the screen that represents a function, file, or program. interlaced—A method of refreshing a computer screen, in which only every other line of pixels is refreshed. Interlaced monitors take two passes to create a complete screen image. Compare non-interlaced. internal device—See device. Internet—The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web.
Glossary 185 load—To move information from a storage device (such as a hard disk) into memory for processing. local area network—See LAN. logical drive—A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives.
Glossary non-interlaced—A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced. non-system disk—A disk for storing programs and data that cannot be used to start the computer. Compare system disk. O online—Available through the computer.
Glossary 187 pointer—An icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse. Used to point to and select/activate on-screen items, such as icons, menu items, and buttons. The shape and purpose of the pointer varies depending on the program you are using and what you are doing. pointing device—Any device, such as the touch pad or a mouse, that enables you to move the pointer on the screen.
Glossary RGB (Red, Green, Blue) monitor—A monitor that reproduces all colors by mixing red, green, and blue light in various combinations. RJ45 connector—An eight-wire connector used to connect a computer to a network. ROM (Read-Only Memory)—Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power.
Glossary 189 system prompt—The symbol (in the MS-DOS® operating system, generally a drive letter followed by a “greater than” sign) indicating where users are to enter commands. T TFT display—See active-matrix display. Touch—To activate items displayed on the screen, such as apps, setting icons, and on-screen buttons by touching them with your finger. Tile/Tiles—A list of square or rectangular icons on the Start screen representing applications that can be accessed by selecting them.
Index A AC adaptor 40 AC power 92 AC power light 40 accessing network 113 adding memory check total memory 55 memory (optional) 47 optional external devices 47 adequate ventilation cooling fan 39 adjusting touch pad settings 69 app, starting 82 App, starting from Start screen 83 apps starting from Start screen 83 audio features 113 B backing up files 78, 84 Backlit keyboard 80 battery 190 battery life 91 Call2Recycle™ 106 care 103, 104 changing 100 charge indicator light 42 charge time 92 charger 92 char
Index RTC memory 92 running computer on battery power 90 safety precautions 103 setting notifications 96 taking care of 103 battery indicator light 95 BIOS Setup see System Settings button eject, optical disc drive 85 mute button 86 next track button 86 play/pause button 86 previous track button 86 volume increase/decrease buttons 86 buttons media control buttons 86 C Call2Recycle™ battery 106 caring for your computer 74 changing battery 100 charging the battery 42 cleaning the computer 74 communications
Index display, external adjusting 73 disposal information 19 disposing of used batteries 105 disposing of your computer 104 documentation 30 DVD removing with computer off 89 removing with computer on 88 DVD player troubleshooting 159 DVDs using 84 E eco power plan 99 eco Utility® 123 eject button optical disc drive 85 eject, optical disc drive 85 enabling touch pad 70 enabling/disabling touch pad 172 ENERGY STAR® 26 exploring desktop 109 Start screen 107 external display device HDMI™ Out port 71 ext
Index 193 Licenses 18 lock computer, using 75 notification area 111 notifications 111 M online resources Toshiba 89 optical disc Auto-Run feature 87 handling 87 inserting 86 playing optical media 87 positioning 86 recording optical media 87 removing with computer off 89 removing with computer on 88 optical disc drive components 85 drive in-use indicator light 85 eject button 85 handling an optical disc 87 inserting an optical disc 86 manual eject hole 85 playing optical media 87 recording optical media
Index supervisor password 124 user password 124 utility 124 port HDMI™ 71 power connecting cable to AC adaptor 41 cord/cable 42 cord/cable connectors 174 energy-saving features 90 power down shut down 45 power light 95 power management 92 optimum performance 92 power plans selecting power plan options 98 power saving options 97 precautions safety 37 printer troubleshooting 156 problem solving contacting Toshiba 167 Startup options 143 projector connecting 72 R real-time clock (RTC) battery 92 recordi
Index software 44 work environment 31 settings customize computer settings 74 display output 72 Shut down computer 45, 46, 49, 148 icon 45, 46, 49, 148 Sleep mode 46 Sleep Utilities 131 sounds recording 113 speakers using external 114 Start screen exploring the 107 starting an app 82 starting an app from Start screen 83 Startup menu problem solving 143 supervisor password, deleting 126 supervisor password, set up 124 system indicator lights AC power 40 drive in-use indicator 85 LEDs 42, 94, 95, 115 System
Index missing files/trouble accessing a drive 153 on-screen eject button 156 optical disc drive 155 power and batteries 149 printer 156 restore points 161 screen does not look correct/ flickers 151 slow Internet connection 145 sound system 156 trouble running discs 156 trouble running programs 154 URL address not found 145 USB Sleep and Charge cannot use 165 USB Wakeup function does not work 166 Windows® operating system not working 142 wireless networking 157 U USB Sleep and Charge cannot use 165 US
