User Manual
EN-21
TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for each problem. 
If the microwave oven still does not work properly, contact the nearest authorized 
service center.
TROUBLE
Oven will not start
POSSIBLE CAUSE POSSIBLE REMEDY
a. Electrical cord for oven is
 not plugged in.
b. Door is open.
c. W rong operation is set.
a. Plug into the outlet.
b. Close the door and try
 again.
c. Check instructions.
Arcing or sparking
a. Materials to be avoided in
 microwave oven were
 used.
b. The oven is operated when
 empty.
c. Spilled food remains in the
 cavity.
a. Use microwave-safe
 cookware only.
b. Do not operate with oven
 empty .
c. Clean cavity with wet towel.
Unevenly cooked
 foods
a. Materials to be avoided in
 microwave oven were
 used.
b. Food is not defrosted
 completely .
c. Cooking time, power level
   is not suit ble.
d. Food is not turned or stirred.
a. Use microwave-safe
 cookware only.
b. Completely defrost food.
c. Use correct cooking time,
 power level.
d. Turn or stir food.
Overcooked foods
Cooking time, power level is
not suitable.
Use correct cooking time,
power level.
Undercooked foods
a. Materials to be avoided in
 microwave oven were used.
b. Food is not defrosted
 completely .
c. Oven ventilation ports are
 restricted.
d. Cooking time, power level is
 not suitable.
a. Use microwave-safe
 cookware only.
b. Completely defrost food.
c. Check to see that oven venti-
 lation ports are not restricted.
d. Use correct cooking time,
 power level.
Improper defrosting
a. Materials to be avoided in
 microwave oven were used.
b. Cooking time, power level is
 not suitable.
c. Food is not turned or stirred.
a. Use microwave-safe
 cookware only.
b. Use correct cooking time,
 power level.
c.  Turn or stir food.
a










