User Guide

File No. 960-140
2-iii
Chapter 2 Contents
2.1 Troubleshooting......................................................................................................2-1
2.2 Troubleshooting Flowchart.....................................................................................2-2
2.3 Power Supply Troubleshooting...............................................................................2-6
Procedure 1 Power Status Check.............................................................2-6
Procedure 2 Error Code Check................................................................2-8
Procedure 3 Connection Check..............................................................2-11
Procedure 4 Quick Charge Check..........................................................2-12
Procedure 5 Replacement Check............................................................2-13
2.4 System Board Troubleshooting.............................................................................2-14
Procedure 1 Message Check..................................................................2-15
Procedure 2 Printer Port LED Check on Boot Mode..............................2-17
Procedure 3 Printer Port LED Check on Resume Mode.........................2-23
Procedure 4 Diagnostic Test Program Execution Check.........................2-24
Procedure 5 Replacement Check............................................................2-24
2.5 FDD Troubleshooting...........................................................................................2-25
Procedure 1 FDD Head Cleaning Check ................................................2-25
Procedure 2 Diagnostic Test Program Execution Check.........................2-26
Procedure 3 Connector Check and Replacement Check..........................2-27
2.6 HDD Troubleshooting..........................................................................................2-28
Procedure 1 Message Check..................................................................2-29
Procedure 2 Partition Check ..................................................................2-30
Procedure 3 Format Check ....................................................................2-31
Procedure 4 Diagnostic Test Program Execution Check.........................2-32
Procedure 5 Connector Check and Replacement Check..........................2-33
2.7 Keyboard Troubleshooting....................................................................................2-34
Procedure 1 Diagnostic Test Program Execution Check.........................2-34
Procedure 2 Connector and Replacement Check....................................2-35