Owner's manual

Troubleshooting
Should you experience a problem with your Digital TV recorder which can’t be
resolved using the table below, put the unit into Standby mode, then unplug
completely from the mains supply. Leave the unit unplugged for at least one minute
before connecting again to the mains supply.
Picture
Problem Possible cause/remedy
No picture/distorted
picture
•Check the Digital TV recorder is switched On.
•Check the aerial is correctly connected to the unit.
•Check all connections between the unit and TV.
•Check the TV is displaying the correct AV input (refer to
the instruction manual supplied with your TV for details).
•Check the signal strength (refer to Service menu on
page 38).
•Power your TV Off and then On at the mains supply.
Banner is displayed
saying “ Your box is too
Hot. Please check that it is
properly ventilated”
•Unit ventilation is blocked or unit is not positioned
correctly. Reposition unit such that all ventilation holes top/
bottom are open and there is nothing blocking them. Also
consider moving the unit to a more suitable position (i.e
not on top/under other equipment).
Sound
Problem Possible cause/remedy
No sound •TV is muted.
•Check the aerial is correctly connected to the unit.
•Check all connections between the unit and TV/Hi-Fi or
Surround Sound System.
•Check the signal strength for the channel you are
watching. If the signal is weak then you may have picture
but no sound (refer to Service menu on page 38).
•Power your TV Off and then On at the mains.
Power
Problem Possible cause/remedy
No power Check the AC mains adapter is correctly connected and the
unit is switched on.
Digital TV recorder takes a
long time to switch on
The hard disk is nearly full. Delete some recordings.
Additional Information
42
HDR5010 User Guide.indb 42 22/07/2010 10:38