Equium™ 3100M User's Manual Model: 3100 Series Copyright This guide is copyrighted by Toshiba Corporation with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©1999 by Toshiba Corporation. All rights reserved. CD-ROM Safety Instruction The CD-ROM drive employs a laser system.
Trademarks Equium is a trademark of Toshiba Corporation. IBM and Wake on LAN are registered trademarks and PS/2 is a trademark of IBM Corporation. MS-DOS, Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation. Intel, LANDesk and Pentium are registered trademarks, and MMX is a trademark of Intel Corporation. 3Com and the 3Com logo are registered trademarks of the 3Com Corporation. CompuServe is a registered trademark of CompuServe Interactive Services, Inc.
Introduction Congratulations on the purchase of your high- performance Equium 3100 Series computer. The Equium 3100 Series is build-to-order, micro- tower computer that offers the following features: q A high-performance, or 400 MHz – 500 MHz Intel ® Celeron® processor with MMX ™ Technology.
DANGER: This icon indicates the existence of a hazard that could result in death or serious bodily injury if the safety instruction is not observed. This icon indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed. This icon indicates the existence of a hazard that could result in damage to equipment or property if the safety instruction is not observed.
The PS/2™ keyboard port provides access to a PS/2-compatible keyboard. The PS/2 mouse port provides access to a PS/2-compatible mouse. The USB connector allows you to attach any of several USB devices as they become available. The serial port lets you connect a serial printer or other serial device. Video port for connecting a monitor. The parallel port lets you connect a parallel printer or other parallel device, including ECPcompatible devices. The 3.
Pressing the sleep button allows you to suspend and resume the system. The drive-access light indicates that the hard disk is currently in use. The power indicator light indicates that the power is on. • Green indicates the computer is on. • Blinking green indicates the computer is sleeping (in Stand by mode). • Off indicates the computer is off. Pressing the reset button restarts the computer when it is not responding to the keyboard.
Chapter 1 Getting Started This chapter provides an overview of the 3100 Series computer, including locations of external ports and how to set up each one. Make sure you have everything Unpack the boxes and check the contents against your purchasing order. If any items are missing or damaged, notify your dealer immediately. Creating a computer-friendly environment The computer's micro- tower configuration allows use in any office environment.
q Place the keyboard on a flat surface at a comfortable height and distance. You should be able to type without twisting your torso or neck, and look at the screen without slouching. q The top of the display should be no higher than eye level. q If you use a paper holder, set it at about the same height and distance as the screen. Seating and posture When using the computer, maintain good posture with your body relaxed and your weight distributed evenly.
q Take frequent breaks to change position, stretch your muscles, and relieve your eyes. A break of two or three minutes every half hour is more effective than a long break after several hours. q Avoid performing repetitive activities for long periods. Intersperse such activities with other tasks. q Focusing your eyes on the computer screen for long periods can cause eyestrain. Look away from the computer frequently and focus your eyes on a distant object for at least thirty seconds.
Pressing the power button turns the computer on/off. CD-ROM drive CD-ROM drive q This drive can read single-sided compact discs. q A headset or earphones can be connected to the stereo phone jack. q The volume control adjusts the audio output level provided the CD-ROM disc supports this. q The CD-ROM lamp glows while the CD-ROM is being read. q To insert or remove a CD-ROM, press the eject button to open the drive tray. The eject mechanism requires power to operate.
When handling diskettes: q Do not open the shutter. q Do not touch the magnetic surfaces. q Keep diskettes away from objects such as large motors or speaker phones that generate strong magnetic fields. It may erase the data on the diskettes. q Do not expose diskettes to direct sunlight or to any source of heat. q Do not place heavy objects on diskettes.
Video port for connecting a monitor. The 3.5 mm headphone jack lets you connect stereo headphones or other audio output devices, such as external speakers. The 3.5 mm mini line-in jack lets you play and record stereo sound from an external audio device, such as a stereo system. The microphone port accepts a monaural microphone or other audio input device for audio input. The PS/2 mouse port provides access to a PS/2-compatible mouse.
AC power varies with the country; you may need to set the power switch on the back of the system unit. See "Setting the voltage switch". Depending on the computer's configuration and purpose, you may also need to: q Connect the computer to a local printer. q Connect the computer to a network. q Install devices in the expansion bays. Connecting peripherals The following sections explain how to connect your peripherals.
1. Attach the PS/2 mouse cable to the PS/2 mouse port. 2. See your mouse documentation for additional information. Connecting a serial mouse To connect a serial mouse, plug the mouse cable into the serial port. The mouse is ready to use. Connecting a local printer Do not connect the printer cable if the computer's power is on. Doing so may damage the printer, the computer, or both. Before you can connect a printer, you need to know whether it uses a serial or a parallel interface.
Adding other components Install any additional components or accessories at this time. Adding memory Your computer comes with enough memory to run most popular applications. With additional memory, the computer: q Can run more programs and open more documents at the same time. q Will run applications faster. Additional memory is available from your dealer in the form of modules that fit inside the computer.
Setting the voltage selector q To operate the computer in the United States, make sure the voltage switch is set to 115 VAC. q To operate the computer in a country that uses 220/240 VAC, make sure the voltage switch is set to 230 VAC (the left position as you face the back of the computer). Failure to set the voltage switch correctly will permanently damage the computer's electronics when you turn on the computer. Consult your monitor's documentation to see if its voltage setting is autoswitchable.
Setting up your software The first time you turn on the computer, your Microsoft operating system setup installs the devices it found on your system. Setup then displays a finishing setup screen. See your Microsoft operating system documentation for instructions on completing your operating system setup. Completing the initial startup procedure Your operating system setup may display a welcome screen. You will see options such as: q A brief overview of your operating system.
Use the Toshiba Recovery CD-ROM to perform a complete recovery of the operating system and Toshiba Utilities, and follow the steps below. When you reinstall the complete system, the hard disk will be reformatted and all data on it will be lost. Make sure you have a backup copy of your data, before you perform a complete system recovery. 1. Make sure the computer's power is off and insert the Recovery Boot Disk in the diskette drive, then turn on the power. 2.
Chapter 2 Learning the Basics This chapter provides basic information on care for your computer, formatting diskettes, handling CD-ROMs, and other general tasks related to computer care and usage. Precautions q Do not spill liquids into the computer. If a liquid gets into any part of the computer, turn it off, unplug it from the AC power source, and let it dry completely before turning it on again. q Do not turn off the computer if a drive indicator light indicates the drive is active.
shutting it down. Wait for the message that it is okay to turn off the computer. Using the keyboard Your computer may have a Toshiba keyboard or a third- party keyboard. For specific information about your keyboard, see your keyboard documentation. This section gives general keyboard information. Character keys Typing with the character keys is very much like typing on a typewriter, except that: q The space bar creates a space character instead of just passing over an area of the page.
Write-enabled diskette q Check that the diskette does not contain information you may need. Insert the diskette in the drive, click Start, point to Programs, click Windows Explorer and click the A: drive to see what the diskette contains. To format the diskette: 1. Double- click the My Computer icon. 2. Click A: with the secondary button, then click Format. 3. Make sure the options in the Format dialog box are set correctly, especially the Capacity option. You cannot format 720 KB diskettes for 1.
When you are connected to a network, do NOT use the Windows Suspend or Stand by command, because you may lose access to the network when you turn on the computer again. Accessing the Internet The Internet is a network of computer networks located all around the world. To access it, you must have an Internet Service Provider (ISP). You access the Internet using a special program called a browser.
This section offers tips on cleaning and moving the computer and protecting the data stored on disks and compact discs. Cleaning the computer Keep liquid, including cleaning fluid, out of the computer's keyboard and other openings. Never spray cleaner directly onto the computer. Never use harsh or caustic chemical products to clean the computer. To keep the computer clean, gently wipe the monitor and exterior case with a lightly dampened cloth.
Chapter 3 Hardware for the 3100 Series This chapter provides technical information on the computer hardware. It shows how to open the case to get inside the computer to change damaged parts or to upgrade components. Accessories for the 3100 Series For details about accessories currently available from Toshiba for the 3100 Series computers, see Toshiba's Web site on the Internet: http://www.toshiba-teg.
q Install an expansion card q Install a 5.25-inch device in one of the 5.25-inch device bays To remove the left panel: 1. Remove the two screws from the rear of the case that attach the left panel. 2. Pull the case toward you about an inch, then lift the case up and off the machine.
Lifting the panel off For more extensive servicing, you need to remove the right panel. To remove the other panel: Pulling the panel back 1. Remove the three screws at the rear of the case that attach the remaining panel. 2. Pull the case toward you about an inch, then lift the case up and off the machine.
Lifting the panel off Removing the front bezel You only need to remove the front bezel to install a hard disk drive. To remove the front bezel: 1. Pry the front bezel away from the cabinet, starting from the bottom. Locating the bezel attach points The front bezel should part from the cabinet easily.
The 3100 Series with the front bezel removed Locating the internal components Removing the case and front bezel completely exposes all internal components for service. As you work inside the computer, make sure you do not disconnect or damage other connectors, cables or devices. Locating the internal components The power supply and cooling fan may be easily removed for replacement. For more information, see "Power supply and cooling fan". The 5.25-inch device bays hold a CD-ROM drive and one 5.
see "Motherboard". Up to two 5.25-inch EIDE hard disk devices may be fastened to the front of the chassis. For more information on replacing a hard disk drive, see "Hard disk drive chassis". There are several expansion card slots available. For more information on replacing an expansion card, see "Expansion cards". 5.25-inch device bays The 5.25-inch device bays hold up to two IDE devices. The computer can have a CD-ROM drive in one of the bays. The 5.
secondary connector is used for devices in the upper 5.25-inch device bay. Be sure to match the red stripe (pin 1) on the cable connector with pin 1 on the motherboard connector. 4. Locate the extra IDE drive connector on the end of the IDE cable that is attached to the back of your existing CD-ROM drive. You will be connecting your new drive to this connector. 5. Locate an available power supply connector. You will be connecting your drive to this connector. 6. Unpack your 5.
the equipment. It may be necessary to remove the power supply for replacement, or to gain access to the motherboard components hidden behind it. To remove the power supply and cooling fan: 1. Shut down the computer, set the AC switch on the back of the computer to OFF, and unplug the power cable. 2. Remove the both the left and right panels. For more information, see " Opening the case". 3.
Hard disk drive chassis The hard disk drive chassis can hold up to two hard disk drives. Locating the hard disk drive mounting locations Hardware devices use certain address settings and configuration values to uniquely identify them in the computer. To eliminate potential hardware conflicts: • Keep a checklist of all devices and their settings. • Make sure the device you are adding is compatible with your Microsoft operating system. • Request the latest 32-bit drivers from your device vendor.
the power cable. 2. Remove the side panel and front bezel. For more information, see " Opening the case". 3. Check the existing connections. To locate and identify the connectors, see "Motherboard". The motherboard has two IDE connectors: a primary device connector and a secondary device connector. The primary device connector is used for hard disk drives and the secondary connector is used for devices in the upper 5.25-inch device bay.
Partitioning and formatting the new drive Before you can use the new drive, it must be partitioned and formatted. Follow the instructions provided by the manufacturer. Take care not to accidentally format your existing drive. Formatting destroys all data on a drive. Expansion cards The 3100 Series computer has three PCI card slots for additional components. IRQ setup Set an appropriate IRQ level for the expansion card. See "Interrupt levels".
Motherboard The motherboard holds the microprocessor, memory, ports, expansion slots, CMOS battery and IDE controller. Locating the motherboard components The following components are identified in the illustration. q CPU. Intel celeron microprocessor; speed determined by your build-to-order specifications. q Memory slots. Two 168-pin DIMM sockets allow system memory from 16 MB to 512 MB of SDRAM. q Expansion card connectors. Connections from the motherboard to the expansion card. q CMOS battery.
Locating the motherboard connectors and jumpers The motherboard power connector supplies the necessary current from the power supply. The Secondary IDE, Primary IDE and Diskette connectors are the data cable connections for the respective devices. A front USB can be enabled. Please use the USB jumpers pointed out in the previous graphic. The USB jumpers look like this: USB JP4 JP5 FRONT 1–2 1–2 BACK 2–3 2–3 CMOS setting jumpers can be used to lock, unlock or reset password and others.
Celeron CPU 1. Prior to removing/ replacing the CPU, refer to "Opening the case". 2. Unplug the CPU's fan cable. 3. Release the metal latch that secures the CPU to the motherboard. 4. Pull the lever slightly outwards and then up to remove the CPU from the board. 5. Install the new CPU, ensuring that you seat it firmly on the board, push the lever down to connect the CPU and secure it with the metal latch. Replace the fan cable. 6. Refer to the CPU documentation for any required special settings.
(Refer to "Opening the case".) To replace the battery, follow these steps: 1. Locate the battery on the motherboard. Refer to the motherboard illustration to locate the battery. Gently pull the battery free from its socket, taking care to note the "+" and "–" orientation of the battery. 2. Pinch the two notches together until the battery partially pops out. 3. Install the new battery in the socket. 4. Reassemble the computer and turn it back on. 5.
64 MB 16 x 32 16 x 36 DIMM size Number of DIMMs 32 MB 32 MB 1 64 MB 32 MB 2 64 MB 64 MB 1 128 MB 128 MB 1 128 MB 64 MB 2 256 MB 128 MB 2 512 MB 256 MB 2 Memory Desired Rules for installing DIMMs Keep the following items in mind when adding or replacing DIMMs. q DIMM sockets do not need to be installed in pairs. q DIMM sockets can be filled in any order. q The DRAM timing register is programmed to use the timings of the slowest DRAMs installed.
Removing a DIMM module 2. Holding the DIMM only by the edges, lift it away from the socket, and store it in an antistatic package.
Chapter 4 Troubleshooting This chapter provides you with hints and tips if your computer does not perform as it should. It also provides the resources you need if the problem is more serious. Some problems you may encounter when using the computer are relatively easy to identify and solve. Others may require help from your dealer or the manufacturer of a software program. This chapter aims to help you solve many problems yourself without additional help.
1. Press Ctrl, Alt and Del simultaneously (once). If you are using Windows NT, a preliminary dialog box appears. Click Task List to get to the Close Program dialog box. 2. In the Close Program dialog box, look for the words not responding beside a program's name, select the program, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with step 3. 3. Close the remaining programs by clicking End Task. 4.
The computer is not accessing the disk drive(s). Insert a system diskette into the drive and turn on the power. The computer displays the Non- System disk or disk error message. Make sure there is no diskette in the drive. If there is one, remove it and press any key to continue. If pressing any key does not work, simultaneously press Ctrl, Alt and Del, or press the reset button to restart the computer.
Windows device drivers. A device driver is a file that contains information to help the computer's BIOS (Basic Input/ Output System) control the operations of devices connected to the system. Safe mode This option bypasses basic startup files and starts Windows with just the mouse, keyboard, and standard VGA display drivers enabled. Windows NT does not support this mode at this time.
If Windows has started properly, but you still have a problem using the computer, Windows Help can assist you in troubleshooting the problem. 1. Click the Start button and click Help. 2. Click the Contents tab and double- click Troubleshooting. 3. Double- click the problem with which you would like help, and follow the steps on the screen.
what resources Windows has assigned to the device, see "Checking device properties". Resolving conflicts There are three things you can do to resolve hardware conflicts: q Disable the device. For an older device, remove it from the computer. For a Plug and Play device, see "Fixing a problem with Device Manager". q Disable another system component and use its resources for the new device. See "Fixing a problem with Device Manager". q Reconfigure the device so that its requirements do not conflict.
If you do not have a hardware conflict, but think your problem relates to one of the computer's devices, the first thing to do is run a system verification test. A system verification test confirms that the factory- installed devices connected to the computer are working. This includes testing the memory, disk drives, display, and additional devices you may have connected to the system.
Data Bits: 8 Parity: None Stop Bits: 1 See Appendix Product Support for BBS phone numbers. Accessing Toshiba online You can reach Toshiba on the Internet using any Internet browser to access the Internet using the addresses in Chapter 2. Toshiba voice contact To aid Toshiba, make sure you have: q The computer and any optional devices related to the problem. q Backup copies of the operating system and all other preloaded software on diskettes or CD.
Appendix A Features and Specifications This appendix lists the features of the 3100 Series computer and summarizes its specifications. Built-in features This section lists the computer's standard features and specifications.
Keyboard port PS/2-compatible port allows you to connect a full- size keyboard Mouse port PS/2-compatible port allows you to connect a PS/2 mouse Serial port 9-pin, RS-232C-compatible high- speed buffered 16550 UART compatible serial port lets you connect an external modem, mouse, serial printer or other serial device USB port Two Universal Serial Bus (USB) ports provide USB connections Parallel port An IEEE 1284 8-bit Enhanced Capability Port (ECP) for connecting a parallel device such as a printe
Operating Non-operating Temperature 50° to 95° F (10°to35°C) -4° to 140° F (-20°to 60°C) Relative Humidity 30% to 80% noncondensing 10% to 90% noncondensing Shock 10 G (1.5 G when CD-ROM drive installed) 60 G (10 G when CD-ROM drive installed) Vibration 0.3 G 0.6 G Power Computer AC power supply 115, 230V universal 50-60 Hz, 150W Peripherals External monitor Monitor to plug into the external monitor port A wide variety of monitors are available for your viewing needs.
Appendix B Product Support If you need further assistance If you have followed the recommendations in this guide and are still having problems, you may need additional technical assistance. Before you call Since some problems may be related to the operating system or the program you're using, it's important to investigate other sources of assistance first. Try the following before contacting Toshiba: q Review the troubleshooting information in your Windows operating system documentation.
Contact information For further assistance, you can contact Toshiba in Europe at: Toshiba Europe GmbH - Regensburg Operations Leibnizstrasse 2 D-93055 Regensburg Germany Tel: +49 (0)941 7807-888 Fax: +49 (0)941 7807-925 Belgium Toshiba Information Systems Benelux B.V. Excelsiorlaan 40, B-1930 Zaventem Tel: +32-2-715-8700 Fax: +32-2-725-3030 France Toshiba Systèmes (France) S.A.
