MULTIFUNCTIONAL DIGITAL SYSTEMS Quick Start Guide for Printing Functions
DISCLAIMER NOTICE The following notice sets out the exclusions and limitations of liability of TOSHIBA TEC CORPORATION (including its employees, agents and sub-contractors) to any purchaser or user (‘User’) of the eSTUDIO520/600/720/850, including its accessories, options and bundled software (‘Product’). 1. The exclusion and limitations of liability referred to in this notice shall be effective to the fullest extent permissible at law.
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Preface Thank you for purchasing the Toshiba multifunctional digital system e-STUDIO165/205. This Quick Start Guide for Printing Functions is a manual for the e-STUDIO165/205 when the following option is installed: Network Printer Kit This Quick Start Guide for Printing Functions explains about the accessories, conditions required for network systems, connecting procedures of a network, general description of network settings, default setting lists and troubleshooting.
Lineup of Our Manuals These manuals are provided for the operation of the e-STUDIO165/205. Select and read the manual best suited to your needs. Operator’s Manual for Copying Functions This manual describes the basic operations, mainly copying functions, Operator's Manual of this equipment. Be sure to read this before you use this equipment.
MULTIFUNCTIONAL DIGITAL SYSTEMS Network Fax Guide Network Fax Guide (PDF) This manual is only for the equipment on which the Fax Kit (optional) and the Network Printer Kit (optional) are installed. This explains about the network Fax functions, which enable Fax transmissions from a client computer through a network. To read manuals of PDF (Portable Document Format) files Viewing and printing this operator‘s manual of PDF files require that you install Abobe Reader or Adobe Acrobat Reader on your PC.
Before Reading This Manual Signage in this manual In this manual, some important items are descried with the signage shown below. Be sure to read these items before using this equipment. Indicates a procedure you should follow to ensure the optimal performance of the equipment and problem-free printing. Describes handy information that is useful to know when operating the equipment. Pages describing items related to what you are currently doing. See these pages as required.
CONTENTS DISCLAIMER NOTICE...................................................................................2 SOFTWARE LICENSE AGREEMENT ..........................................................3 Preface...........................................................................................................5 Lineup of Our Manuals ................................................................................6 Before Reading This Manual ...................................................................
Chapter 5 APPENDIX Default Setting List.....................................................................................36 Default settings for network setting .........................................................36 Default settings for print service ..............................................................38 Troubleshooting at Network Printing Setups .......................................... 39 Network setting checklists .......................................................................
INTRODUCTION 1. This chapter describes the details of option configurations. Function Enhancement by Option Configurations..............................................12 Items Included in Optional Kits .............................................................................14 Network Printer Kit (optional) ............................................................................................................14 About the CD-ROM ..................................................................
1 INTRODUCTION Function Enhancement by Option Configurations This section provides you with the general descriptions of functions enabled with each option (the Network Printer Kit and Fax Kit). For details of the function of the Fax Kit (optional), see the Operator’s Manual for Facsimile Functions.
When the Network Printer Kit and the Fax Kit are installed Network printing is enabled when the Network Printer Kit is installed. (USB printing is also enabled with the USB connector of this kit.) TopAccess, a web-based utility, is enabled when the Network Printer Kit is installed. You can manage or set up this equipment through TopAccess installed on a client computer. Network Fax transmission (data transmission from a client computer) is enabled when the Network Printer Kit and the Fax Kit are installed.
1 INTRODUCTION Items Included in Optional Kits This section explains about the accessories of the options. Be sure that all the accessories described in this section are attached. In case any of them is lacking or damaged, contact your service representative. Network Printer Kit (optional) The Network Printer Kit includes the following accessories: See the following page for the content of each CD-ROM: P.
About the CD-ROM This section explains about the CD-ROMs attached to each optional kit and the contents of each CD-ROM. CD-ROMs of the Network Printer Kit User Documentation CD-ROM The User Documentation CD-ROM includes manuals in PDF files. See the following page for the description of each manual in this CD-ROM: (The manuals denoted with “(PDF)” are included in this CD-ROM.) P.
1 INTRODUCTION About the Client Software This section explains about the details of the client software included in the Client Utilities CDROM. Client Utilities CD-ROM of the Network Printer Kit Client software for printing functions Network printing is enabled using the client software shown below. In this printing, this equipment operates as a network printer.
Client software for network fax functions Network Fax Driver The Network Fax Driver enables you to set up the lists for destinations, and send electronic documents as Fax documents from your computer to one or more destinations. Address Book Viewer The Address Book Viewer enables you to add or modify the names and numbers of Fax recipients in the address book.
1 INTRODUCTION 18 About the Client Software
SYSTEM REQUIREMENTS 2. This chapter describes system requirements. System Requirements ............................................................................................20 General requirements .......................................................................................................................20 When only the Network Printer Kit is installed ..................................................................................
2 SYSTEM REQUIREMENTS System Requirements This equipment supports various functions under the environments shown below. The functions available for users vary depending on the environment. This section describes the environments required for each function. The copying functions of this equipment do not require any special environments. You can utilize these functions when you turn the power of this equipment ON.
USB printing is not supported by Windows NT 4.0. Printing from Macintosh platform Display resolution: 1024 x 768 dots or more OS: Mac OS 8.6, Mac OS 9.x, Mac OS X 10.1/10.2 (Classic) Mac OS X 10.2.4 later Connectability: Ethernet Network protocol: TCP/IP, AppleTalk, Bonjour (Mac OS X 10.4.x) Printing protocol: AppleTalk, LPR/LPD, IPP Printer driver: LaserWriter 8 (Only required for Mac OS 8.6/9.x and Mac OS X 10.1/10.2 Classic) USB printing is not supported by Macintosh.
2 SYSTEM REQUIREMENTS 22 System Requirements
CONNECTING TO A COMPUTER 3. This chapter describes how to connect the connector of the optional kit to a computer or a network. Connecting to the USB Port...................................................................................24 Connecting to the Network ....................................................................................
3 CONNECTING TO A COMPUTER Connecting to the USB Port This section describes how to connect this equipment to a computer using a USB 2.0 compatible cable. This USB cable is not included in the accessories. Obtain one compatible with your computer. When the Network Printer Kit is installed, the USB terminal originally installed on this equipment will be disabled. The USB connector described in this step is the connector of the Network Printer Kit.
Connecting to the Network This section describes how to connect this equipment to a network. The 10BASE-T cable and the 100BASE-TX cable are not included in the accessories. Obtain the ones compatible with the network you are utilizing. 1 After the Network Printer Kit has been installed, insert the10BASE-T or 100BASE-TX cable into the network interface connector on the rear side of this equipment. 2 Turn ON the power of this equipment.
3 CONNECTING TO A COMPUTER 26 Connecting to the Network
SETUP FLOW 4. This chapter describes how to configure the system when the optional kits are installed. Overview of Connecting Configurations ..............................................................28 Connecting the e-STUDIO165/205 ...................................................................................................28 Available functions under each connection.......................................................................................29 About Setups..........................
4 SETUP FLOW Overview of Connecting Configurations Connecting the e-STUDIO165/205 This equipment supports the various functions of electric document processing in direct connection with a USB cable, and in a network connection such as printing, scanning, and sending Email or internet fax over the Internet. To enable these functions, an administrator has to configure the proper network configuration with client computers, servers, and this equipment.
Available functions under each connection Functions available vary depending on each connecting configuration. This section describes the functions available for each connection. The configurations shown below can be utilized together. For example, this equipment can be directly connected to your computer with a USB cable, and also connected to a local area network over TCP/IP. In this case, all the functions described for each configuration are available for users.
4 SETUP FLOW Local area network connection over IPX/SPX The following functions are available when this equipment is connected to a local area network over IPX/SPX with which Windows computers and NetWare file servers are connected: Printing functions (Network Printer Kit required) Novell Printing from Windows computers through the NetWare 5.1 or 6.5 in NDPS mode Novell Printing from Windows computers through the NetWare 5.1 or 6.
About Setups First of all, you must set up the management and the operation of this equipment as a network printer and a network Fax. Although this equipment can operate successfully in the default settings, the following settings can be changed for better performance: Default setting check Before using this equipment through a network, check the default settings of this equipment according to the following reference: P.
4 SETUP FLOW Default Setting Check This section describes the items to be set before using this equipment through a network. Check if the following setups have been done: Item 32 Description/Reference Setting the department code The department codes must be set to enable a network printing on a department basis.
Setup Flow for USB Printing This equipment can be used as a printer using a USB cable. When it is connected using a USB cable, setups at the initial stage are not required. When you have connected this equipment to your computer and installed printer drivers, USB printing functions are enabled. USB printing is not supported by Windows NT 4.0.
4 SETUP FLOW Setup Flow for TopAccess TopAccess, a web-based device management utility, enables a remote management of this equipment for users or administrators from their computers. The following functions are available in TopAccess: Viewing or setting the information related to this equipment Managing the address book data Using TopAccess administrator’s functions, administrators can set up and maintain the equipment remotely.
APPENDIX 5. Default Setting List .................................................................................................36 Default settings for network setting ...................................................................................................36 Default settings for print service........................................................................................................38 Troubleshooting at Network Printing Setups .....................................................
5 APPENDIX Default Setting List The printing-related default settings of this equipment are shown below. The default setting values are the ones set at the factory when this equipment is shipped. You can see the current setting values by printing the "Configuration Page" from the operation panel of this equipment. See the following page for how to print the "Configuration Page".
NetWare session Enable Bindery............................................................ Enable Enable NDS ................................................................ Enable Context........................................................................ Undefined Tree............................................................................. Undefined Search root ................................................................. Undefined Bonjour Enable Bonjour .....................................
5 APPENDIX Default settings for print service Raw TCP print Enable Raw TCP ........................................................ Enable Port Number ............................................................... 9100 LPD print Enable LPD ................................................................ Enable Port Number ............................................................... 515 Banners ...................................................................... OFF IPP print Enable IPP ............
Troubleshooting at Network Printing Setups This section describes troubleshooting when you are setting up network printing. Network printing is enabled when the Network Printer Kit is installed. The items in the table below are described in this section, and are transcribed from other manuals (in PDF files) of this equipment. Item Transcribed from Network setting checklists P.39 “Network setting checklists” Network Administration Guide for Printing Functions Equipment detection and printing check P.
5 APPENDIX IPP printing in a Windows operating system environment: No Check... Yes No For Instruction, Go To... 1 Are the IP Address properties correctly set? Next Step Set up the IP address correctly. 2 Is the HTTP Server on this equipment enabled? Next Step Enable the HTTP server in the HTTP Network Service. 3 Is the IPP Printing correctly set? Next Step Set up the IPP print service correctly.
Novell printing in a NetWare environment: No Check... Yes No For Instruction, Go To... 1 Are the IPX/SPX protocol enabled? Is the correct frame type selected? Set up the IPX/SPX correctly. 2 If applicable, did you successfully set up queuebased printing? 3 Did you configure this equipment for NetWare connection? 4 Did you configure this equipment for Novell print service? 5 Were the proper printer drivers installed? Next Step See the Printing Guide to install proper printer drivers.
5 APPENDIX LPR printing in a Macintosh environment: No Check... Yes No For Instruction, Go To... 1 Are the IP Address properties correctly set? Next Step Set up the IP address correctly. 2 Is the LPR/LPD Printing correctly set? Next Step Set up the LPD print service correctly. 3 Were the proper printer drivers installed? Next Step See the Printing Guide to install proper printer drivers.
Equipment detection and printing check When a computer cannot detect this equipment through a network or when network printing is disabled, see the following items to solve the problem: If the problem persists after you have followed all of the steps, contact TOSHIBA’s authorized dealer for further assistance. Cannot see this equipment Problem description After configuring this equipment, you cannot detect it over the network.
5 APPENDIX No 5 6 Check... Make sure that the device name for this equipment is unique and verify that the WINS and/or DNS server database are not causing potential naming conflicts with the network settings on this equipment. If necessary, change the network settings on this equipment.
No 3 4 5 6 7 8 9 Check... Print a NIC Configuration page from this equipment. Does this equipment support the same protocol as the network? Change the protocol settings from TopAccess, if necessary, and reboot the equipment for the changes to take effect. Repeat step 2. Was the device discovered? Check the NIC Configuration page. Are the IP Address and subnet mask settings correct? Check the router to make sure it is not filtering out this equipment packets.
5 APPENDIX Cannot ping this equipment Problem description You can check if this equipment is correctly connected to a network by executing a ping command from a computer. If this equipment does not respond when you ping it, there is a problem either with the network configuration or with device operation. The following checklist helps you identify the source of the error and directs you where you can find more information about solving it.
No 8 Check... Check link activities on the port being used by the equipment and also the integrity of the network cable, Hub, or Switch that is connecting the equipment to the network. Replace any network components that you suspect are faulty. Can you ping this equipment now? Yes No For Instruction, Go To... Contact your service representative.
5 APPENDIX Cannot print data to this equipment Problem description When you are unable to print to this equipment, network printing services have not been set up correctly, or this equipment has not been properly configured to operate in your network environment. The following checklist will help you identify the source of the error and direct you to information solving the issue.
Printer driver installation error messages Setup Needs to Copy Windows NT Files Problem description The wrong port type was selected from the Printer Ports dialog. Corrective action 1. Click Cancel until the Add Printer Wizard terminates. 2. Double-click Add Printer from the Printers folder but, when prompted to select a port, choose Local Port.
5 APPENDIX This Port is Currently in Use Problem description The driver was either open, printing a job, or is in use by another printer or application, when you attempted to delete it. Corrective action Make sure all print jobs have completed before deleting a port. If there are still problems, exit all applications and try again. Check each driver to see if another driver is using the same port. If so, first change the driver’s port setting and delete the port.
Troubleshooting This section describes troubleshooting when you have completed the setups of network printing, as shown in the table below. (The items in this table are transcribed from other manuals (in PDF files) of this equipment.) For troubleshooting at the time of the setups, see the following page: P.
5 APPENDIX General errors Cannot print the start page Details When a start page cannot be printed after the power-ON of this equipment even though start page printing has been enabled, this could be an error in the hardware. Contact our service station. Cannot print jobs Details This could be an error in the software caused by the property settings of an inappropriate printer driver. However, it could be an error in the hardware when the job cannot be printed from any of the computers.
Device status indicators (TopAccess) You can check if this equipment requires maintenance using the TopAccess utility. In the Device tab menu, visible checking of the current status of this equipment is enabled with displayed icons when trouble has occurred in this equipment. TopAccess Device tab menu: 1 2 1) Device status indicators The error status of this equipment is displayed with the icon. See the next page for the types of icons and what each icon displayed indicates.
5 APPENDIX Drawer Open The Drawer Open error icon indicates that one of the drawers is opened. You must close the opened drawer to resume printing or copying. Toner Empty The Toner Empty icon indicates the empty status of the toner cartridge. For information on how to resolve the error condition, see “Replacing Toner Cartridge” in the Operator’s Manual for Copying Functions. Paper Empty The Out of Paper error icon indicates the empty status of the drawer.
When printing cannot be performed This problem can arise as the result of a hardware malfunction, a network communication or configuration problem. Before troubleshooting the client error, ask your administrator to troubleshoot the hardware or network errors. The following checklist helps you identify the source of the error and directs to you where you can find more information about resolving it. Client error for Windows platform No 1 Check...
5 APPENDIX Command Line Options Not Processed Problem description All print options are sent to this equipment at the start of the print job. If the print file already contains print commands, they override the command line options you set. For example, if the print file specifies the Letter media, and you specify the A4 media option with the lp command, the document is output on letter size paper (provided, of course, that all copier-related restrictions have been met).
Cannot Change Settings on Fonts Tab and Configuration Tab Problem description The Fonts Tab and Configuration tab are grayed out and they cannot be modified. Corrective action Users who do not have the privilege to change the printer driver setting cannot change the options in the Fonts Tab and Configuration tab. Please log in with Administrator or Power User. TopAccess error messages The error message will be displayed in “Alerts” field on the Device tab page of TopAccess.
5 APPENDIX TopAccess Message 58 Corrective Action Motor Error in Automatic Document Feeder Please Contact Service Technician. Contact your service representative. I/F Error in Automatic Document Feeder Please Contact Service Technician. Contact your service representative. Fatal Error - Please Contact Service Technician. Contact your service representative. Main Motor Error - Please Contact Service Technician. Contact your service representative.
INDEX D Disclaimer notice .......................................... 2 G General Errors ............................................
INDEX
DP-1650/2040 OME06003900
MULTIFUNCTIONAL DIGITAL SYSTEMS Quick Start Guide for Printing Functions 2-17-2, HIGASHIGOTANDA, SHINAGAWA-KU, TOKYO, 141-8664, JAPAN ©2006 TOSHIBA TEC CORPORATION All rights reserved R060120B0300-TTEC VerB 2006-03
