SX-2981.qx 6/18/1 3:11 PM Page 1 , OWNER S MANUAL SX-2981 Preparation 900MHz DIGITAL SPREAD SPECTRUM CORDLESS TELEPHONE DIGITAL ANSWERING SYSTEM Basics Caller ID/Call waiting Answering System Additional Information The FIRST thing to do after unpacking your new cordless telephone is: CHARGE THE BATTERY ! Please read and follow the few instructions on PAGE 2 BEFORE YOU DO ANYTHING ELSE.
SX-2981.qx 6/18/1 3:11 PM Page 2 GETTING STARTED: DO THIS FIRST! FIRST, CHARGE THE HANDSET BATTERY! • Set your new phone in an out-of-the-way place near a power outlet where it will not be disturbed. • Plug the AC adaptor into the wall outlet. • Plug the AC adaptor cord into the power jack on the base unit. • Take the cover off the handset battery compartment; plug the battery connector into the receptacle inside the battery compartment and replace the cover. The connector only goes in one way.
SX-2981.qx 6/18/1 3:11 PM Page 3 INTRODUCTION FEATURES • 900 MHz Digital Spread Spectrum Transmission with Extended Talk Range • 20 Channel Auto Scanning • All Digital Recording System (Approx. 15 min.
SX-2981.qx 6/18/1 3:11 PM Page 4 TABLE OF CONTENTS Preparation INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . .6 LOCATION OF CONTROLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SX-2981.qx 6/18/1 3:11 PM Page 5 TABLE OF CONTENTS Dialing a stored number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Editing and deleting stored numbers . . . . . . . . . . . . . . . . . . . . . . . .26 Caller ID/Call waiting CALLER ID/CALL WAITING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Answering a call with caller ID service . . . . . . . . . . . . . . . . . . . . . . .28 Searching caller ID memory . . . . . . . . . . . . . . . . . . . . . . . .
SX-2981.qx 6/18/1 3:11 PM Page 6 Preparation IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury. 1 Read and understand all instructions. 2 Follow all warnings and instructions marked on the product. 3 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a dry cloth for cleaning.
SX-2981.qx 6/18/1 3:11 PM Page 7 IMPORTANT SAFETY INSTRUCTIONS The RBRCTM Seal BATTERIES 1 Use only the appropriate type and size battery pack specified in the instruction manual provided for this product. 2 Do not dispose of the battery pack in a fire. The cell may explode. Check with State and local codes for possible special disposal instructions. 3 Do not open or mutilate the battery pack. Released electrolytes are corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.
SX-2981.qx 6/18/1 3:11 PM Page 8 LOCATION OF CONTROLS Preparation HANDSET Antenna Headset jack VOL/RING (▲) button (up arrow button) Liquid Crystal Display (LCD) VOL/RING (▼) button (down arrow button) ▼ (page 19) ) button (Left arrow button) (page 19) TALK button (page 18) FLASH RED IAL FLAS VOL/ RING TA LK SELE L.D. H CT ▼ REDIAL ( ( ) button (Right arrow button) (page 14, 33) SELECT button (page 15 to 16, 23 to 27, 30 to 34) CID L.D.
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SX-2981.qx 6/18/1 3:11 PM Page 10 INSTALLATION Preparation SETTING UP THE BASE UNIT (DESK TOP MOUNTING) For setting up the base unit follow the instructions below. Raise the anntenna to vertical position. Single-Line Telephone Jack (RJ11C) Fasten the AC adaptor cord to prevent it from being disconnected. Telephone Line Cord Power Outlet (AC 120 V, 60 Hz) AC Adaptor • Plug the AC adaptor firmly into the base unit and the AC 120V outlet.
SX-2981.qx 6/18/1 3:11 PM Page 11 INSTALLATION SETTING UP THE BASE UNIT (WALL MOUNTING) Preparation MOUNTING ON A STANDARD WALL PLATE: Raise the antenna. Telephone Line Cord Single-Line Telephone Jack (RJ11C) Power Outlet (AC 120 V, 60 Hz) AC Adaptor • Route the cords through the guides. • Place the base unit on the posts of the wall plate and push down until it is firmly seated. NOTES: • Do not use any outlet controlled by a wall switch.
SX-2981.qx 6/18/1 3:11 PM Page 12 INSTALLATION Preparation CHARGING THE BATTERY PACK It is important to charge the battery for 12-16 hours continuously without any interruption before you use the handset for the first time. 1 Remove the battery cover on the Red Black back of the handset by sliding it down. 2 Plug the battery pack cord into the connector with the correct polarity. (black and red wires). 3 Place the battery pack in the battery compartment.
SX-2981.qx 6/18/1 3:11 PM Page 13 INSTALLATION After the battery pack is fully charged; Operation Approx. battery life While in use (Talk mode) up to 6 hours While not in use (Standby mode) up to 10 days When "Low Battery" blinks on the LCD, all handset buttons are disabled and the battery needs to be charged. If this occurs during a call, you hear short beeps. Finish the call as soon as possible and place the handset on the base unit.
SX-2981.qx 6/18/1 3:11 PM Page 14 INSTALLATION Preparation Before using the Handset, make sure to read the following instructions. FLASH SELECT / TONE/ PULSE FUNCTION SETTING THE DIAL MODE Depending on your dialing system, set the mode as follows: 1 Press and hold until you hear a confirmation tone. 2 To set the dial mode for Dial Mode:Pulse Dial Mode:Tone FLASH pulse dialing, press / PULSE . Or to set the dial mode for tone dialing press TONE/ .
SX-2981.qx 6/18/1 3:11 PM Page 15 INSTALLATION SETTING OR CANCELING THE AUTO TALK FUNCTION 1 Press FUNCTION . The LCD displays the sAuto Talk:Off 1s 2 CIDCW :On 3 Area Code: current setting. 2 Press SELECT . Each time you press the On/Off setting will be switched. 3 Press FUNCTION SELECT . The handset returns to standby mode.
SX-2981.qx 6/18/1 3:11 PM Page 16 INSTALLATION Preparation SETTING THE AREA CODE It is necessary to program your area code so that local calls will be displayed properly on caller ID. 1 Press 2 Press FUNCTION or 3 sAuto Talk:Off 1s 2 CIDCW :On 3 Area Code: . to move the pointer to Area Code. 3 Press SELECT 1 Auto Talk:Off 2 CIDCW :On sArea Code: 3s 1 Auto Talk:Off 2 CIDCW :On 3 Area Code:615 . Enter a 3-digit area code. For example, enter “615.” If you enter a wrong number, press DELETE .
SX-2981.qx 6/18/1 3:11 PM Page 17 INSTALLATION USING A HEADSET (OPTIONAL) KL AT DIC NOTES: • The handset's earspeaker and microphone are turned off with a headset connected. • Pressing the VOL/RING (▲,▼) button of the handset also controls the connected headset's volume. • If you place the handset on the base unit while the headset is connected, be sure the handset is placed properly. 17 Preparation You can use an optional headset (part#: RC 008260) that has a 3/32inch (2.5mm) plug.
SX-2981.qx 6/18/1 3:11 PM Page 18 BASIC OPERATION Before using the Handset, make sure to read the following instructions. VOL/RING ( ) ( ) FLASH REDIAL TALK Basics VOL/RING / TONE/ PULSE DELETE / CHANNEL MAKING A CALL Handset On The Base Handset Off The Base 1) Pick up the handset. 2) Press TALK . 3) Listen for the dial tone. 4) Dial the number. OR 1) Pick up the handset. 2) Dial the number, then press TALK . 1) Press TALK . 2) Listen for the dial tone. 3) Dial the number.
SX-2981.qx 6/18/1 3:11 PM Page 19 BASIC OPERATION 3-NUMBER REDIAL You can redial any of the last three numbers dialed from the handset: 1 Press in standby mode. The last dialed number (Redial 1) appears. Each time you press REDIAL , the LCD displays one of the three last dialed numbers (Redial 1 to Redial 3). REDIAL 2 After the desired number has been selected, press TALK . The call will be connected. OUT OF RANGE During a call, as you begin to move too far from the base unit, the noise increases.
SX-2981.qx 6/18/1 3:11 PM Page 20 BASIC OPERATION Basics TONE/PAUSE To Do this To temporarily switch to tone dial (When the handset is set to pulse mode), see page 14. Press TONE/ . The following numbers will be sent as tone dialing. To enter a pause within the dialing sequence Press PAUSE . “P” appears in the display which represents a pause. EXAMPLE : To make a call “0 PAUSE 12345678” with tone dialing in 0 1 2 3 4 5 PAUSE pulse mode, press TONE/ 7 8 .
SX-2981.qx 6/18/1 3:11 PM Page 21 BASIC OPERATION BASE SPEAKER VOLUME SETTING To adjust the base unit speaker volume, press VOL/+ or VOL/– . 3-WAY CONVERSATION The phone permits 3-way conversation between the handset, base, and out side line. Basics WHEN SPEAKING ON THE HANDSET 1 Press on the base to join the 3-way conversation. 2 To hang up, press on the base. The handset will SPEAKER SPEAKER still be connected to the call.
SX-2981.qx 6/18/1 3:11 PM Page 22 MEMORY DIALING You can store up to 20 telephone numbers and their associated names in the memory. Basics NOTES: • Always press a button within 20 seconds or the phone will return to standby. • If you press a wrong button, an error tone sounds and the handset returns to standby mode. • If you receive an incoming call or a pager call from the base unit during the operation, the operation will be cancelled.
SX-2981.qx 6/18/1 3:11 PM Page 23 MEMORY DIALING 3 Press . 4 To enter a name, use the number keys. SELECT Store Name • See the steps for storing names and special characters. (see page 24) • If a name is not required, go to step 5. 5 Press SELECT . Store Number 6 Enter a telephone number to be stored. Basics NOTES: • By pressing PAUSE , you can insert a 2-second pause in the memory dial to make a long distance call or call through a PBX.
SX-2981.qx 6/18/1 3:11 PM Page 24 MEMORY DIALING STEPS FOR ENTERING NAMES AND SPECIAL CHARACTERS Refer to the letters on the number buttons to select the desired letter. Each button selects a character as shown below.
SX-2981.qx 6/18/1 3:11 PM Page 25 MEMORY DIALING 10 When finished, press 11 Press stored. 12 Press . 1 1 2 SELECT 3 4 . 5 6 7 8 9 0 to be SELECT IF YOU MAKE A MISTAKE WHILE ENTERING A NAME or to move the cursor to the incorrect character. Press to erase the wrong entry, then enter the correct character. To delete all characters, press and hold DELETE . DELETE DIALING A STORED NUMBER 1 Pick up the handset and press .
SX-2981.qx 6/18/1 3:11 PM Page 26 MEMORY DIALING EDITING AND DELETING STORED NUMBERS You can delete a number or simply store another one in its place. When you store a new phone number, the data stored in that memory location is deleted automatically. 1 Pick up the handset and press and hold MEM The confirmation tone sounds. Basics 2 Enter a two-digit number (01-20) or press . Memory Store sTed Doe 01s 02 DOE JOHN , to select the memory location you want to edit/delete. 3 Press SELECT .
SX-2981.qx 6/18/1 3:11 PM Page 27 MEMORY DIALING b DELETING THE STORED DATA (1) Press or (2) Press or . SELECT to move the pointer to select Delete Memory01? Yes sNo or DELETE . If is selected: A confirmation tone sounds and the number is erased. (3) Press MEM Memory Store sTed Doe 01s 02 DOE JOHN Basics If is selected: The LCD returns to the “Memory Store” display. Memory01 Deleted , or return the handset to the base unit.
SX-2981.qx 6/18/1 3:11 PM Page 28 CALLER ID/CALL WAITING VOL/RING VOL/RING ( ) TALK L.D./1 FLASH SELECT CID LOCAL/3 FUNCTION DELETE ( NOTES • Before you can take advantage of the Caller ID ) and Call Waiting features, you must subscribe to these services from your local telephone company. • Name and number caller ID only work in conjunction with service provided by your local telephone company.
SX-2981.qx 6/18/1 3:11 PM Page 29 CALLER ID/CALL WAITING SEARCHING CALLER ID MEMORY To review who has called, follow the steps below. The caller ID memory retains a listing of the 50 most recent callers. 1 Pick up the handset and press CID . If new caller ID data does not exist: Total:02 If there is new caller ID data: New :01 Total:02 2 Press to display the latest incoming call. 3 Press to see previous incoming call. CID to return to standby mode.
SX-2981.qx 6/18/1 3:11 PM Page 30 CALLER ID/CALL WAITING EDITING CALLER ID DATA You can edit the Caller ID data. 1 Pick up the handset and press CID . Then, press or repeatedly to display the Caller ID data you want to edit. 2 Press L.D./1 for a long distance call prefix “1” and for area code setting and cancellation. 1/7 9:30AM 12 Ted Doe 456-7890 Caller ID/Call waiting L.D./1 LOCAL/3 key LOCAL/3 1/7 9:30AM 12 Ted Doe 123-456-7890 key L.D.
SX-2981.qx 6/18/1 3:11 PM Page 31 CALLER ID/CALL WAITING 4 Press . A confirmation tone sounds and the Caller ID data is stored. Press CID to return to standby. SELECT If you select a memory location which is already stored: Press to select “ ” and press SELECT A confirmation tone sounds and the new data overwrites the old data. The LCD returns to the Caller ID display screen. . Replace Memory? Yes sNo If you select : The LCD returns to the Caller ID display screen.
SX-2981.qx 6/18/1 3:11 PM Page 32 CALLER ID/CALL WAITING DELETE ALL CALLER ID DATA: 1 Press CID . New :01 Total:02 2 Press DELETE Press 3 Press . to select Yes or No. or . If you select , a confirmation tone sounds and the LCD displays “Total:00”. SELECT or Delete All? Yes sNo DELETE Total:00 If you select , the LCD displays the number of Caller ID calls. Caller ID/Call waiting 4 Press 32 CID to return to the standby mode.
SX-2981.qx 6/18/1 3:11 PM Page 33 CALLER ID/CALL WAITING CALL WAITING "Caller ID" and "Call waiting" are separate services. CIDCW (Caller ID on Call Waiting) performs the same as regular Caller ID on a call waiting number. You must subscribe to the CIDCW services before you can use the following features. The "Call waiting" service can also be used independently. Please contact your local telephone company for details.
SX-2981.qx 6/18/1 3:11 PM Page 34 CALLER ID/CALL WAITING CALL WAITING OPTIONS Your phone gives you new options for call waiting. At the touch of a button, you can ask callers to hold, drop them or conference them into your current call. You may be required to subscribe to both Call Waiting and Call Waiting Options to use these features. Follow these steps to use call waiting options. This is an example for “Conference”. Talk 0:02 TOSHIBA CORP 817-858-3300 You receive a call waiting call.
SX-2981.qx 6/18/1 3:11 PM Page 35 CALLER ID/CALL WAITING The options you can choose are shown below: No. 1 Option Ask to Hold 2 Tell Busy 3 Answer / Drop 1 4 Conference 5 6 Drop First Drop Last Meaning Prerecorded message asks 2nd caller to hold, and the waiting call is put on hold. Prerecorded message tells 2nd caller you are busy, and the waiting call is disconnected. Disconnects 1st caller and answers 2nd caller. Starts a 3-way conference call with both callers. Disconnects 1st caller.
SX-2981.qx 6/18/1 3:11 PM Page 36 USING THE MENU MODE Menu mode allows you to set the following Answering System functions. The following MENU MODE instructions assume that every setting starts from standby mode. ANSWER REC/MEMO DELETE LED display REPEAT REW / SELECT FF SKIP / SELECT STOP 1 SET 3 2 MAILBOX VOL/+ MENU VOL/– Answering System Menu No.
SX-2981.qx 6/18/1 3:11 PM Page 37 USING THE MENU MODE RECORDING THE GREETING MESSAGE You can record a personalized greeting message (up to 30 seconds) or use the pre-recorded message. When a call is received, the answering machine answers the call and plays the greeting message. 1 Press MENU once. You hear the pre-recorded message or current greeting message. 2 Press REC/MEMO and you will hear the guidance. Start to record your greeting message. For example: “I can not come to the phone right now.
SX-2981.qx 6/18/1 3:11 PM Page 38 USING THE MENU MODE SETTING THE CLOCK During playback, the answering machine announces the day and time that each message was recorded. 1 Press MENU twice. The system announces the current time. 2 Press SET . You hear the current day and the LED display shows the numbers [ ] through [ ]. 3 Press SELECT or SELECT until the correct day is announced. 4 Press 5 Press SET . or SELECT until you hear the correct hour SELECT setting.
SX-2981.qx 6/18/1 3:11 PM Page 39 USING THE MENU MODE SETTING THE SECURITY CODE (PIN) To access your answering machine when you are away from home, you need to identify yourself with a security code or Personal Identification Number (PIN). You can select any two digit number between 00 and 99 as your security code (PIN). 1 Press MENU three times. You hear the current setting, and the LED display shows the current security code (PIN). 2 Press SET to change the security code (PIN).
SX-2981.qx 6/18/1 3:11 PM Page 40 USING THE MENU MODE SETTING THE NUMBER OF RINGS Select one of four ring time settings ( : 6 rings, : Toll Saver). : 2 rings, : 4 rings, 1 Press MENU five times. The current ring time is displayed on the LED display. 2 Press 3 Press SET to change the ring time. or SELECT or until the desired ring time : 2 rings, : 4 rings, : 6 rings, : Toll Saver). SELECT appears ( 4 Press SET to set the new ring time.
SX-2981.qx 6/18/1 3:11 PM Page 41 USING THE ANSWERING MACHINE ANSWER DELETE REC/MEMO LED display REPEAT REW / FF SKIP SELECT / SELECT STOP SET 1 2 3 MAILBOX 1 MAILBOX 3 MAILBOX 2 MENU VOL/+ VOL/– TURNING THE ANSWERING MACHINE ON & OFF NOTE: If the message storage area is full, the LED display shows " " and the system announces "No remaining time" after the greeting message. You should delete messages (see page 43). Otherwise, the system cannot record any new messages.
SX-2981.qx 6/18/1 3:11 PM Page 42 USING THE ANSWERING MACHINE PLAYING RECORDED MESSAGES After the answering machine has recorded the message, the total number of new messages stored in all mailboxes flashes on the LED display and the mailbox indicator that contains the new message flashes. 1 Press the desired Answering System button. The answering machine announces the number of new and old messages, then plays the new messages.
SX-2981.qx 6/18/1 3:11 PM Page 43 USING THE ANSWERING MACHINE DELETING RECORDED MESSAGES To delete all messages: Press and hold DELETE in standby mode until you hear “Please select mailbox”. Then, press the desired MAILBOX . If there are messages that you have not listened to, an error tone sounds and the messages will not be deleted. To delete individual messages: While playing back of the message you want to delete, press DELETE . The message is deleted and the next message will be played.
SX-2981.qx 6/18/1 3:11 PM Page 44 USING THE ANSWERING MACHINE LEAVING A MEMO TO THE DESIGNATED MAILBOX You can use the base unit to record a memo (up to 10 minutes), as a reminder to yourself or as a message for someone else in the household. A memo is stored and played back like any other incoming message, and the Selected Mailbox LED will blink to indicate that a message has been received. 1 Hold down REC/MEMO till a beep sounds. The Answering machine announces “Please select mailbox”.
SX-2981.qx 6/18/1 3:12 PM Page 45 USING THE ANSWERING MACHINE RECORDING A PHONE CONVERSATION (2 WAY REC) You can record a telephone conversation that is already in progress with the handset (up to 10 minutes). The conversation is stored and played back like an incoming message. 1 During a call with the handset, press and hold REC/MEMO till a beep sounds. The “--” appears on the LED display. Recording starts and both parties hear the intermittent beeps. 2 To stop recording, press REC/MEMO or STOP .
SX-2981.qx 6/18/1 3:12 PM Page 46 USING THE ANSWERING MACHINE CALLING IN FROM A REMOTE LOCATION You can retrieve messages or change answering machine settings by calling your phone from a touch-tone phone. Even if the answering machine has been left off, you can still access it by turning it on first. 1 IF THE ANSWERING MACHINE IS OFF: Let the phone ring at least 10 times. The line will connect and you will hear several short beeps. Press # and enter your security code (PIN).
SX-2981.qx 6/18/1 3:12 PM Page 47 USING THE ANSWERING MACHINE • Enter the command within 15 seconds while you hear intermittent beeps. Otherwise, the line is disconnected. • When you call your phone while the message storage area is full, you will hear several short beeps after the 10th ring. Enter # and your security code (PIN), then you can continue to enter the commands. • During operation from a remote location, [ ], appears on the LED display.
SX-2981.qx 6/18/1 3:12 PM Page 48 TROUBLESHOOTING Should any problem occur with the unit, use the following simple tests to determine whether or not servicing is required. PROBLEM SOLUTION The handset battery pack does not charge. • The charging contacts of the handset and base are not clean. → Clean them with a dry cloth. • The battery is not connected with correct polarity. → Install the battery pack correctly. • The battery is several years old. → Replace with a new battery.
SX-2981.qx 6/18/1 3:12 PM Page 49 TROUBLESHOOTING PROBLEM SOLUTION • The ringer control is set to OFF. → Turn the ringer control ON. CHARGE LED will not light when the handset is placed on the base. • The charging contacts of the handset and the base are not clean. → Clean them with a dry cloth. • The AC adaptor of the base unit is disconnected. → Plug the AC adaptor firmly into the base unit and AC 120V outlet. • The handset is not on the base. → Place the handset on the base properly.
SX-2981.qx 6/18/1 3:12 PM Page 50 TROUBLESHOOTING Additional Information PROBLEM SOLUTION The answering machine does not answer the call. • The recording capacity is full. → Delete some or all of the recorded messages. Answering machine does not play. • No message is recorded. → This is normal. The messages are not recorded/incomplete. • The message was too long or too short. → The message should not be longer than the recording time (1 or 4 minutes), or shorter than 2 seconds.
SX-2981.qx 6/18/1 3:12 PM Page 51 WARRANTY/SERVICE SERVICE REQUIREMENTS If the cordless telephone should malfunction, or need changes or modifications, all repairs will be performed by an authorized Toshiba Service Station. This unit has been registered with the FCC for direct connection to the telephone network. Under the FCC program, no customer is authorized to repair this unit. This applies to units either in or out of warranty.
SX-2981.qx 6/18/1 3:12 PM Page 52 WARRANTY/SERVICE TELEPHONE/TELEPHONE ANSWER MACHINE LIMITED WARRANTY Toshiba America Consumer Products, Inc. (“TACP”), and Toshiba Hawaii, Inc. (“THI”), make the following limited warranties. These limited warranties extend to the original consumer purchaser or any person receiving this set as a gift from the original consumer purchaser and to no other purchaser or transferee.
SX-2981.qx 6/18/1 3:12 PM Page 53 REMOTE OPERATION CARDS CUT REMOTE OPERATION OF SX-2981 A B Call your machine from touch tone phone. After your machine answers, enter # and security code (PIN) pressing each digit for at least 1 second. If you enter # and PIN correctly, your machine sounds invitation tone after the announcement. Now enter the command (# and number) by pressing the keypad. To playback incoming and memo messages, press #2 then # and desired MAILBOX number.
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SX-2981.qx 6/18/1 3:12 PM Page 56 For technical assistance, purchase of accessories or service, please access www.toshiba.com/tacp. IMPORTANT We suggest you record the following information and retain for your records along with your bill of sale or equipment document. Model no.__________________ Serial no.______________ Purchase date______________ Dealer_________________ Dealer address _____________________________________ © UCZZ01736B 2001 TOSHIBA AMERICA CONSUMER PRODUCTS, INC.
