TEC Thermal Printer B-450-QQ SERIES Owner’s Manual Table of Contents
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
EO1-33006 Safety Summary Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment.
EO1-33006 Safety Summary Disconnect the plug. Connect a grounding wire. If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock. Disconnect the plug. When unplugging the power cords, be sure to hold and pull on the plug portion.
EO1-33006 TABLE OF CONTENTS Page 1. INTRODUCTION ................................................................................................ 1- 1 1.1 APPLICABLE MODEL ................................................................................ 1- 1 1.2 ACCESSORIES .......................................................................................... 1- 1 2. SPECIFICATIONS .............................................................................................. 2- 1 2.
1. INTRODUCTION EO1-33006 1.1 APPLICABLE MODEL 1. INTRODUCTION Thank you for choosing the TEC B-450 Series thermal/transfer printer. This new generation high performance high quality printer is equipped with the latest hardware including the newly developed high density (11.8 dot/mm, 300 dot/inch) print head. This allows very clear print at a maximum speed of 101.6 mm/sec. (4 inch/sec.). Other standard features include an external paper supply.
EO1-33006 2. SPECIFICATIONS 2.1 GENERAL SPECIFICATIONS 2. SPECIFICATIONS 2.1 GENERAL SPECIFICATIONS Model B-452-TS10-QQ Item Supply voltage Power consumption Operating temperature Relative humidity Dimensions Weight 100 ~ 120V, 60Hz 0.94 A, 47 W maximum (standby: 0.3 A, 18 W maximum) 5˚C ~ 40˚C 25% ~ 85%RH (no condensation) 270 mm (width) x 245 mm (height) x 200 mm (depth), with Supply holder unit 410 mm (depth) 4.7 kg (without paper and ribbon) 2.
EO1-33006 2. SPECIFICATIONS 2.3 PAPER (LABEL/TAG) SPECIFICATIONS 2.3 PAPER (LABEL/TAG) SPECIFICATIONS Label dispensing mode [Unit: mm] Item Batch mode Strip mode Cut mode Span of one label/tag 15.0 ~ 999.0 25.4 ~ 999.0 Label: 37.0 ~ 999.0 Tag: 25.4 ~ 999.0 Label length Width including backing paper Label width Gap length Black mark length (Tag paper) Effective print width Effective print length Label Tag Print speed up/slow down area Black mark length (Label) Outer roll diameter Thickness 13.
EO1-33006 3. APPEARANCE 3.1 FRONT/REAR VIEW 3. APPEARANCE 3.1 FRONT/REAR VIEW Front View Rear View Optional parallel Interface Connector Paper Guide (Centronics) DIP Switch Paper Guide Lock Lever Top Cover Operation Panel Optional Keyboard Connector Power Switch O : OFF I : ON Paper Outlet Supply Holder Fig. 3-1 AC Power Inlet Optional LAN Interface Connector Serial Interface Connector (RS-232C) 3.2 OPERATION PANEL POWER LED (Green) Lights when the power is turned on.
4. DIP SWITCH FUNCTIONS EO1-33006 4. DIP SWITCH FUNCTIONS 4. DIP SWITCH FUNCTIONS The DIP switches are located at the rear of the printer. WARNING! Turn the POWER OFF before changing the DIP switches. DIP SW Fig. 4-1 DIP SW No.
EO1-33006 5. SET UP PROCEDURE 5.1 REQUIREMENTS FOR OPERATION 5. SET UP PROCEDURE 5.1 REQUIREMENTS FOR OPERATION This machine has the following requirements: • The host computer must have a serial port or centronics parallel port. • To communicate with host, either an RS-232C cable or Centronics cable is required. (1) RS-232C cable .......... 9 pins (2) Centronics cable ....... 36 pins • To print a label format, create the complete program using the interface/communication manual.
EO1-33006 6. INSTALLATION PROCEDURE 6.1 INSTALLING THE SUPPLY HOLDER UNIT 6. INSTALLATION PROCEDURE 6.1 INSTALLING THE SUPPLY HOLDER UNIT WARNING! Turn the power OFF before installing the supply holder unit. Fit the two studs on the bottom of the printer into the holes in the supply holder unit. Supply Holder Unit Fig. 6-1 6.2 CONNECTING THE POWER CORD AND CABLES WARNING! Turn the POWER SWITCH to OFF before connecting the power cord or cables.
EO1-33006 7. LOADING THE RIBBON 7. LOADING THE RIBBON 7. LOADING THE RIBBON The printer is capable of printing in both direct thermal and thermal transfer modes. DO NOT LOAD a ribbon when using a direct thermal paper. 1. Turn the power off and open the top cover. 2. Move the head release lever toward the front of the printer and raise the print head block. Top Cover Print Head Block Head Release Lever Fig. 7-1 3. Fit the protrusion of the guide wheel into the notch of the ribbon core (take-up side).
EO1-33006 7. LOADING THE RIBBON 7. LOADING THE RIBBON 5. Set the ribbon core (supply side) by fitting the protrusion into the notch. Fig. 7-3 6. Turn the guide wheel in the arrow-indicating direction to remove any slack of the ribbon. NOTE: Make sure that the ribbon has no wrinkles and the protrusions are fitted into the notches of the ribbon cores. Guide Wheel Fig.
EO1-33006 8. LOADING THE PAPER 8. LOADING THE PAPER 8. LOADING THE PAPER This supply holder accepts four sizes of label core: 38 mm, 40 mm, 42 mm and 76.2 mm. When using a paper roll of 38 mm, 40 mm or 42 mm, remove the spacers from the supply holders using the following procedure. 1. Push both hooks of the spacer to remove it from the supply holder. Keep the removed spacers safe. Supply Holder Fig. 8-1 Hook Spacer Fig. 8-2 2. Set the supply holders to both sides of the paper roll.
EO1-33006 8. LOADING THE PAPER 8. LOADING THE PAPER 3. Put the paper roll and supply holders on the supply holder unit. NOTE: Paper may be wound outside or inside. Regardless of the paper roll, the paper must be loaded so that the print side faces upward. Paper wound outside. Paper wound inside. Fig. 8-4 4. Push both sides of the supply holder guides against the paper roll, then lock them with the lock lever. NOTE: Make sure that the supply holders rotate slightly. 5.
EO1-33006 8. LOADING THE PAPER 8. LOADING THE PAPER NOTE: Pass the paper straight from the supply holder to paper outlet. Failure to do this may cause skew feeding or paper jam. Platen Paper Paper Guide Supply Holder A . A =. B B Fig. 8-7 8. Close the top cover. Paper loading is now completed. Batch type: Top Cover Fig. 8-8 Cutter type: Where a cutter is fitted load the paper as standard and feed it through the cutter module. NOTES: 1.
EO1-33006 8. LOADING THE PAPER 8. LOADING THE PAPER Strip type: 1 Strip the labels from the backing paper for about 200-mm long from the top edge of the label roll. 2 First push the strip lever toward the printer to release the hook, and then pull the strip lever. 3 Pass the backing paper between the strip roller and the strip guide roller. After taking up any slack of the paper, set the strip lever in position. Strip Lever Strip Guide Roller Backing Paper Fig.
EO1-33006 9. THRESHOLD SETTING 9. THRESHOLD SETTING 9. THRESHOLD SETTING For the printer to maintain a constant print position it uses the transmissive sensor to measure the amount of light passing through the gap between labels. When the paper is pre-printed, the darker (or more dense) inks can interfere with this process causing paper jam errors. To eliminate this problem a minimum threshold can be set for the sensor in the following way. (1) The power is off.
EO1-33006 10. CARE/HANDLING OF THE PAPER AND RIBBON 10. CARE/HANDLING OF THE PAPER AND RIBBON 10. CARE/HANDLING OF THE PAPER AND RIBBON CAUTION: Be sure to read carefully and understand the Supply Manual. Ask your nearest authorized TOSHIBA TEC representative for the Supply Manual. Use only paper and ribbon which meet specified requirements. Use of non-specified paper and ribbon may shorten the head life and result in problems with bar code readability or print quality.
EO1-33006 11. GENERAL MAINTENANCE 11.1 CLEANING 11. GENERAL MAINTENANCE WARNING! Be careful when handling the print head as it becomes very hot. 11.1 CLEANING WARNING! 1. Be sure to disconnect the power cord prior to performing any maintenance. 2. DO NOT POUR WATER directly onto the printer. CAUTION: 1. Do not use any sharp objects to clean the print head and platen. Doing so may damage them, causing poor print quality or missing dots. 2.
EO1-33006 11. GENERAL MAINTENANCE 11.2 COVERS 6. Clean the platen with a cloth moistened with alcohol. 7. Remove any dust or glue from the detection area of the sensors and paper path with a soft cloth. Platen Black mark/Feed gap sensor Fig. 11-2 8. Remove the supply holder rollers from the supply holder unit. Remove any dust from the recessed portions of the base and wipe glues from the rollers with a slightly moistened soft cloth.
EO1-33006 11. GENERAL MAINTENANCE 11.3 REMOVING JAMMED PAPER 11.3 REMOVING JAMMED PAPER 1. Turn the power off. 2. Open the top cover. 3. Move the head release lever toward the front of the printer to raise the print head block. 4. Remove the ribbon and paper. 5. Remove the jammed paper. DO NOT USE any sharp implement or tool as these could damage the printer. 6. Clean the print head and platen, then remove any further dust or foreign substances. Print Head Block Top Cover Head Release Lever Fig.
EO1-33006 11. GENERAL MAINTENANCE 11.3 REMOVING JAMMED PAPER 2. Fit the enclosed Allen Key into the right side of the cutter unit to rotate the cutter manually. Remove the jammed paper and any paper particles from the cutter. 3. Clean the cutter with dry cloth. Allen Key Cutter Fig. 11-6 4. Assembling is reverse order of removal. ■ Cleaning the Strip Unit WARNING! 1. Be sure to disconnect the power cord before cleaning the strip unit. 2. Do not touch the moving parts.
EO1-33006 12. TROUBLESHOOTING 12. TROUBLESHOOTING 12. TROUBLESHOOTING WARNING! If you cannot solve a problem with the following solutions, do not attempt to repair it yourself. Turn the power off, unplug the printer, then contact your TOSHIBA TEC representative for assistance. If the error lamp lights during printing, refer to the following troubleshooting to solve the problem. Error type PAPER JAM Solution Problem 1. The paper is not fitted correctly. 1. Reload the paper correctly.
EO1-33006 12. TROUBLESHOOTING 12. TROUBLESHOOTING Error type Problem Solution CUTTER ERROR Paper is jammed in the cutter. Remove the jammed paper and feed the undamaged media through the cutter (See page 11-3). → Press the [PAUSE] key. Else Turn the power off and contact your Authorized Service representative. Other Error Turn the power off then on again. If the problem still exists turn the power off and contact your Authorized Service representative. NOTE: Hardware or software trouble.
EO1-33006 APPENDIX APPENDIX APPENDIX ■ ASCII Code Chart ■ Font Sample ■ Barcode Sample 13-1
EO1-33006 INDEX INDEX INDEX A AC Power inlet ........................................ 3-1 Auto media feed ..................................... 4-1 P Paper ............................................. 2-2, 10-1 Paper jam ............................................. 12-1 Power consumption ................................ 2-1 Power cord ...................................... 1-1, 6-1 Power switch .......................................... 3-1 Print head ...............................
E PRINTED IN JAPAN EO1-33006
