MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS Operator's Manual Series with GA-1211-EX Series with GA-1310-EX
©2011 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TTEC. No patent liability is assumed, however, with respect to the use of the information contained herein.
Preface Thank you for purchasing TOSHIBA Multifunctional Digital Color Systems. This manual provides information about system restrictions and the GA-1211-EX/GA-1310-EX specific functions applied when the GA-1211-EX/GA-1310-EX controller is connected to the e-STUDIO4540C Series/e-STUDIO6550C Series. Read this manual before using your Multifunctional Digital Color Systems. Keep this manual within easy reach, and use it to configure an environment that makes the best use of the e-STUDIO’s functions.
CONTENTS Preface....................................................................................................................................... 1 Chapter 1 RESTRICTIONS Operations From the Control Panel........................................................................................ 6 COPY .................................................................................................................................... 6 SCAN ................................................................
4 CONTENTS
RESTRICTIONS 1. This chapter describes system restrictions when the GA-1211-EX controller is connected to the e-STUDIO4540C Series or GA-1310-EX controller is connected to the e-STUDIO6550C Series. Operations From the Control Panel........................................................................................ 6 COPY .....................................................................................................................................................................6 SCAN ..........
1 RESTRICTIONS Operations From the Control Panel The e-STUDIO4540C Series machine with the GA-1211-EX controller attached or e-STUDIO6550C Series machine with the GA-1310-EX controller attached has several restrictions in the following operations: P.6 “COPY” P.7 “SCAN” P.7 “PRINT” P.8 “FAX” P.9 “USER FUNCTIONS” P.13 “JOB STATUS” y Buttons and items marked with red lines on the following screenshots in this section disappear when the controller is connected to the equipment.
1 RESTRICTIONS 1.
1 RESTRICTIONS y For details on the PRINT screen, refer to the Printing Guide. y You can use the USB Direct Print function by connecting a USB storage device to the USB port on the controller. For instructions on how to print files from a USB storage device, refer to the Printing from Windows and Printing from Mac OS.
1 RESTRICTIONS 1.RESTRICTIONS USER FUNCTIONS The e-STUDIO4540C Series machine with the GA-1211-EX controller attached or e-STUDIO6550C series machine with the GA-1310-EX controller attached has several restrictions in the following operation menus: P.9 “USER menu in USER FUNCTIONS” P.
1 RESTRICTIONS GENERAL menu in ADMIN menu The following provided for the GENERAL menu are unavailable: y The SUPER SLEEP setting that allows you to make settings for the Super Sleep mode, which is provided for the ENERGY SAVER menu e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO machine with the controller or e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series To learn more about the ENERGY SAVER menu, refer to the MFP Management Guide.
1 RESTRICTIONS 1.RESTRICTIONS NETWORK menu in ADMIN menu The following provided for the NETWORK menu are unavailable: y [IPv6] y [IPX/SPX] y [NETWARE] y [SMB] y [APPLETALK] y [IPsec] y [NETWORK CHECK] e-STUDIO4540C Series/e-STUDIO6550C Series y [ETHERNET] e-STUDIO machine with the controller or e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series The setting operations for [IPv4], [HTTP], and [OTHER] differ depending on the equipment with or without the controller.
1 RESTRICTIONS PRINTER/E-FILING menu in ADMIN menu The following provided for the PRINTER/E-FILING (1/2) menu are applied only for printing the e-Filing documents: y The PAPER OF DIFFERENT DIRECTION function that allows the equipment to feed the same size of paper that is set in a different direction if the drawer from which paper is being fed is empty y The ENFORCEMENT CONTINUE (ILLEGAL PAPER) function that allows the equipment to feed the same size or same type of paper from a different drawer if you mis
1 RESTRICTIONS 1.
1 RESTRICTIONS TopAccess USER Mode The e-STUDIO4540C Series machine with the GA-1211-EX controller attached or e-STUDIO6550C Series machine with the GA-1310-EX controller attached has several restrictions in the following TopAccess USER mode operations: P.14 “Launching TopAccess” P.14 “TopAccess [Device] tab page” P.15 “TopAccess [Job Status] tab page” P.
1 RESTRICTIONS 1.RESTRICTIONS e-STUDIO machine with the controller or e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the TopAccess [Device] tab page, refer to the TopAccess Guide.
1 RESTRICTIONS Registering from TopAccess [Registration] tab page Registering private templates The Save as file agent is unavailable when the controller is connected to the equipment. e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO machine with the controller or e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series The Fax / InternetFax agent cannot be combined with any other agents when the controller is connected to the equipment.
1 RESTRICTIONS 1.RESTRICTIONS e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO machine with the controller or e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the mailbox setting, refer to the TopAccess Guide.
1 RESTRICTIONS TopAccess ADMIN Mode The e-STUDIO4540C Series machine with the GA-1211-EX controller attached or e-STUDIO6550C Series machine with the GA-1310-EX controller attached has several restrictions in the following TopAccess ADMIN mode operations: P.18 “Setting up from TopAccess [Administration] tab page” P.26 “Maintaining from TopAccess [Administration] tab page” P.26 “Registering from TopAccess [Administration] tab page” P.
1 RESTRICTIONS 1.RESTRICTIONS Setting up Device Information y “MAC Address” is unavailable when the controller is connected to the equipment. y “Save as File & e-Filing Space Available” is changed to “Store to e-Filing Space Available” because the Save as file function cannot be used when the controller is connected to the equipment.
1 RESTRICTIONS Setting up Energy Save The following provided for Energy Save is unavailable when the controller is connected to the equipment: y Super Sleep e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO machine with the controller or e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the General Setting screen, refer to the TopAccess Guide.
1 RESTRICTIONS 1.
1 RESTRICTIONS Setting up Web Services Setting The following provided for Web Services Setting cannot be used when the controller is connected to the equipment: y Enable SSL y Friendly Name y Web Services Print y Printer Name y Printer Information y Authentication for PC Initiated Scan e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO machine with the controller or e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the Network screen, refer to the TopAccess Guide.
1 RESTRICTIONS 1.RESTRICTIONS Setting up Print Service settings The following provided for Print Service cannot be used when the controller is connected to the equipment: y Raw TCP Print y LPD Print y IPP Print y FTP Print y NetWare Print e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO machine with the controller or e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series To learn more about Email Print, refer to the TopAccess Guide.
1 RESTRICTIONS Setting up ODCA (Off Device Customization Architecture) Setting up Network The following provided for Network cannot be changed when the controller is connected to the equipment: y Port Number — The default port number “49629” is always used. This port number cannot be changed. y SSL Port Number — The default SSL port number “49630” is always used. This port number cannot be changed.
1 RESTRICTIONS 1.RESTRICTIONS Setting up User Authentication Setting The following provided for User Authentication Setting differs depending on the equipment with or without the controller: y Authentication failed print job/Raw Print Job — The option “Hold” cannot be selected when the controller is connected to the equipment. You can select either “Print” or “Delete”.
1 RESTRICTIONS Maintaining from TopAccess [Administration] tab page Maintenance page The following menus are unavailable when the controller is connected to the equipment: y Upload Software y Remove Software e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO machine with the controller or e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the Maintenance screen, refer to the TopAccess Guide.
1 RESTRICTIONS 1.RESTRICTIONS Operation on TopAccess [Job Status] tab page with the administrator privilege The following related to the TopAccess [Job Status] tab page cannot be used when the controller is connected to the equipment: y The [Delete All Private Print Jobs] button for deleting all private print jobs displayed in the list This item is displayed if you are logged in with a user account which is granted administrator privileges in access policy mode.
1 RESTRICTIONS Software Included in the e-STUDIO Client Utilities CD-ROM The e-STUDIO Client Utilities CD-ROM contains the drivers and utilities listed below. However, some of them are unavailable when the controller is connected to the equipment.
GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2. This chapter describes the GA-1211-EX/GA-1310-EX specific functions which are available when the GA-1211-EX controller is connected to the e-STUDIO4540C Series or GA-1310-EX controller is connected to the e-STUDIO6550C Series. Operations From the Control Panel...................................................................................... 30 Turning power off (Shutdown) ......................................................................................
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Operations From the Control Panel The e-STUDIO4540C Series machine with the GA-1211-EX controller or e-STUDIO6550C Series machine with the GA-1310-EX controller has several specific functions in the following operation menus: P.30 “Turning power off (Shutdown)” P.30 “MENU” P.31 “SCAN” P.39 “USER FUNCTIONS” Turning power off (Shutdown) The controller automatically shuts down in 1 - 2 minutes after the equipment has been shut down.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS SCAN When you press the [SCAN] button on the control panel, the SCAN screen is displayed on the touch panel. The following button is provided for the equipment with the controller attached: 1 [SMB/FTP/OTHER] This button allows you to use the GA-1211-EX/GA-1310-EX specific scan functions. To learn more about them, see the following section: P.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Scan to SMB/FTP/OTHER This GA-1211-EX/GA-1310-EX specific scan menu allows you to send and store scans to the following destinations: y SCAN TO SMB — to a specified network folder y SCAN TO FTP — to a specified FTP server y SCAN TO HOLD QUEUE — to the hold queue of the controller Scan jobs are held until users operate copying or moving them to the print queue with the job management tools. For details on the job management tools, refer to the Utilities.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 4 Continue the operation as required. y y y y 5 To store the scan in a network folder, proceed to step 5. To store the scan in an FTP server, proceed to step 6. To store the scan in the hold queue in the controller, proceed to step 7. To store the scan in a mailbox in the controller, proceed to step 8. Specify the following items as required and press [OK]. When you specify the setting items, proceed to step 9.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 6 Specify the following items as required and press [OK]. When you specify the setting items, proceed to step 9. [NETWORK PATH] — Press this button to enter the path to a folder in the FTP server where you want to store the scanned data. For example, to transfer the scanned data to “ftp://172.16.16.250/user01/scan/”, enter “172.16.16.250\user01\scan” in this box. Up to 128 characters can be entered for the network path.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 8 Specify the following items as required and press [OK]. When you specify the setting items, proceed to step 9. [MAILBOX NAME] — Press this button to enter the mailbox name where you want to store the scanned data. Up to 64 characters can be entered for the mailbox name. [DOCUMENT NAME] — Press this button to change the document name. The document name can consist of a maximum of 31 characters.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS When performing a scan operation, you can select 2 scan functions at one time. If you want to perform a scan operation with 2 scan functions selected, select the second scan function that you want to use on the above screen, and make the settings required for the selected scan function. For example, if SCAN TO SMB and SCAN TO HOLD QUEUE have been selected, the following screen appears.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 11 If the screen below appears, place another original on the original glass and press [SCAN] or the [START] button to continue scanning. To finish the job, press [JOB FINISH], followed by the [FUNCTION CLEAR] button. y The above screen is not displayed under the following conditions: - You scan the original from the Reversing Automatic Document Feeder* without pressing [CONTINUE] to scan additional originals.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Regarding restrictions on Scan to SMB/FTP/OTHER y If the Scan to External Controller function is disabled, [SMB/FTP/OTHER] will be unavailable. To learn more about the Scan to External Controller function, refer to the TopAccess Guide. y When the MFP Local Authentication feature is enabled, the following buttons will be unavailable if a user who has no Store to Remote Server privilege logs into the MFP.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS USER FUNCTIONS Follow the steps below for the setting operations of [IPv4] and [HTTP] provided in the NETWORK menu. Setting the TCP/IP protocol (IPv4) The TCP/IP settings are automatically set when the controller is installed. If the TCP/IP settings are changed, the equipment cannot communicate with the controller. Therefore, you can confirm the TCP/IP settings but you must not change the TCP/IP settings.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 3 Confirm the settings and press [CANCEL] to return to the NETWORK menu. Do not change the TCP/IP settings. If the settings are changed, the equipment will be disabled to communicate with the controller. Setting the HTTP network service This function allows you to enable or disable the HTTP network server service that provides the web-based utility on the equipment, such as TopAccess and the e-Filing web utility. 1 Press [NETWORK] in the ADMIN menu.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 3 Specify the following items as required and press [OK]. ENABLE HTTP SERVER — Press [ENABLE] to enable the HTTP network server service, or [DISABLE] to disable the HTTP network server service.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Setting the LDAP service This function allows this equipment to access the LDAP directory service. The equipment can search the LDAP server for contacts to specify recipients for Internet Faxes, fax transmissions, and Scan to E-mail jobs. If the LDAP network service is enabled, you can register the LDAP directory service, and then this equipment can search for contacts in the LDAP server. To add the LDAP directory service, you must operate using TopAccess.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 3 Specify the following item as required and press [OK]. ENABLE LDAP — Press [ENABLE] to enable the LDAP network service, or [DISABLE] to disable it. 4 Continue to another network setting if required, then press [APPLY NOW]. “NETWORK INITIALIZING” is displayed at the lower left of the screen and this equipment starts initializing the network interface card to apply the changes.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS TopAccess USER Mode The e-STUDIO4540C Series machine with the GA-1211-EX controller or e-STUDIO6550C Series machine with the GA-1310-EX controller has several specific functions in the following operation menus: P.44 “Launching TopAccess from the WebTools home page” P.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 3 When the Input Group Password page is displayed, enter the password for the selected private template group and click [OK]. The Private Templates page is displayed. 4 From the templates list, click the [Undefined] icon to register a new template, or click defined icon to edit the template.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 5 When the Input Template Password page is displayed, enter the password for the selected private template and click [OK]. The Template Properties page is displayed. 6 Click [Edit] to define or edit the template properties. The Template Properties page to select agents is displayed.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 7 Select the [SMB/FTP/OTHER] check box and click [Select Agent]. When you select the [SMB/FTP/OTHER] check box, agents of [Email], [Store to e-Filing], and [Save to USB Media] are unavailable. 8 Click each button displayed in the page to specify or edit the associated template properties. [Panel Setting] — Click this button to specify the icon settings for the template. P.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Panel Setting (Private template) In the Panel Setting page, specify how the icon for the template is displayed in the touch panel. 1 2 3 4 5 6 7 8 1) Picture This indicates the icon that will be displayed in the touch panel. The icon is automatically designated according to the agent that you select. 2) Caption1 Enter the text that will be displayed next to the icon in the touch panel. You can enter up to 11 alphanumeric characters.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS SMB/FTP/OTHER Setting (Private template) In the SMB/FTP/OTHER Setting page, you can specify where the scanned document will be sent. When creating the GA-1211-EX/GA-1310-EX specific scan template, you can select 2 data destinations at one time. 1 2 3 4 5 6 7 8 9 10 11 12 13 1) SMB Select this check box to store the scan in a network folder.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS This option is available when the [SMB] or [FTP] check box is selected. 13) Document Name Enter the document name. The document name can consist of a maximum of 31 characters. Scan Setting (Private template) In the Scan Setting page, you can specify how originals are scanned for the SMB/FTP/OTHER agent. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1) Preview Select whether to display the scanned image on the touch panel after scanning an original.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 5) Resolution Select the resolution for scanning. 6) Compression Select the compression for scanning. This cannot be set when [Black] is selected at the [Color Mode] box. 7) Original Mode Select the document type of the originals. - Text — Select this option to set the Text mode as the default original mode. - Text/Photo — Select this option to set the Text/Photo mode as the default original mode.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 15) Omit Blank Page Select whether to automatically omit a blank page in the scanned image if it is included in originals. - ON — The blank page is omitted. - OFF — The blank page is not omitted. 16) Outside Erase Select whether to erase a shade that appears outside of the scanned image when an original is placed on the original glass while the Original Cover (optional) is left open. The erased shade will be whitened.
2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS TopAccess ADMIN Mode Registering or editing GA-1211-EX/GA-1310-EX specific public templates The GA-1211-EX/GA-1310-EX specific functions applied for making public templates are the same as those for private templates. For details, see the following section: P.
TROUBLESHOOTING 3. This chapter describes how to troubleshoot the problems that could occur while you are using the equipment with the GA-1211-EX or GA-1310-EX controller attached. Scanning Problems................................................................................................................ 56 The scanned data cannot be saved in the specified location ...............................................................................56 Error Codes..........................................
3 TROUBLESHOOTING Scanning Problems This section describes troubleshooting for using scan data. The scanned data cannot be saved in the specified location Problem Description I have scanned a document from the [SCAN] button on the control panel by using the SMB/FTP/OTHER menu, but the data is not saved in the specified location. Corrective Action Check the following points: [SCAN TO SMB] y The network path to the folder where you want to store the scanned data is correctly specified.
3 TROUBLESHOOTING Error Codes TopAccess has the pages for the job lists; print, transmission, reception, and scan jobs. The following error codes are shown on these pages in the [Logs] tab (successful jobs have no codes). These codes help you specify the cause of an error you might encounter. The error codes are also shown on the [LOG] window of the touch panel. See the following lists when you find an error code on the touch panel.
INDEX Automatic Start ..........................................................48 [OTHER] .................................................................. 42 Outside Erase ........................................................... 52 B P Background ...............................................................51 Panel Setting Private template .........................................47, 48, 49 [PASSWORD] .................................................... 33, 34 Password .........................
60 INDEX
FC-5540C/6540C/6550C FC-2040C/2540C/3040C/3540C/4540C OME10013700
MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS Operator's Manual Series with GA-1211-EX Series with GA-1310-EX ©2011 TOSHIBA TEC CORPORATION All rights reserved R101220J8600-TTEC 2011-07
