Operation Manual

5. DISPLAY EO1-11154
5.1 LCD Display
5- 3
ERROR MESSAGE TABLE
Error Message
(Standard Setting)
Cause of the Error Cancelling the Error
OPERATION ERROR Key sequence or operation procedure error Depress the [C] key, then retry to perform the
operation correctly.
MANAGER REQUIRED The operation requires a Manager Intervention. Call your manager to perform the operation in
MGR mode.
CLOSE DRAWER The drawer must be closed before the operation. Fully close the drawer.
COMPULSORY CODE No code has been entered where it is
compulsory.
Input a specified code.
MISC ERROR Other errors
PC COMM ERROR File receiving error (when a PC is connected). Retry to perform PC communication.
CODE ERROR A specified code has not been programmed at
the PLU entry.
Input the PLU code.
DRAWER LIMIT Media pick up warning Call your manager.
CONSIGNMENT
COMPULSORY
Consignment compulsion error Perform a consignment print operation.
COMPULSORY SLIP The operation requires a slip print. Perform a slip print operation after finalizing a
sale.
PAPER END
← RECEIPT
The receipt printer runs out of the paper. Replace the receipt roll with a new one, then
depress the [C] key.
COVER OPEN
← RECEIPT
Receipt cover open error Fully close the receipt cover, then depress the
[C] key.
HEAD OPEN
JOURNAL →
Journal paper retainer open error Fully close the journal paper ratainer, then
depress the [C] key.
PAPER END
JOURNAL →
The journal printer runs out of the paper. Replace the journal roll with a new one, then
depress the [C] key.
SLIP OFF LINE Remote slip printer is off line status.
(The remote slip printer is off or the printer cable
is disconnected.)
When this error message is displayed, the [ITEM
CORR] key depression will let a confirmation
message displayed. By following the
confirmation message, the [ITEM CORR] key
depression will let the printer disconnected,
meanwhile the [C] key depression will let the
printer remain connected.
SLIP PAPER OUT No slip paper is set. Set a slip paper on the remote slip printer.
ST COMP The [ST] key entry compulsion error Depress the [ST] key prior to finalizing a sale.
SALESPERSON COMP Salesperson entry compulsion error Prior to performing a registration operation, input
a salesperson code then depress the
[Salesperson] key.
FIN R/A PROHIBIT Finalizing a Received-on-account entry is
attempted even when it is prohibited.
Finalize a sale by media keys other than the
[R/A] key.
MDR COMP When the money declaration feature has been
selected, the issuance of the daily financial
report or prohibited reports is attempted prior to
performing the money declaration operation.
Call your manager to perform a money
declaration operation.
PRICE INPUT
PROHIBIT ERROR
A price entry is attempted at the preset-price
department/PLU entry.
Depress the [PR OPEN] ([OPEN]) key, then
input a price.
NO PRICE INPUT The open-price department/PLU entry without
the price entry is attempted.
Input a price, then perform the registration
operation.
MODE-CH PROHIBIT Mode change is done while any operation is
performed.
Return the Mode Lock to a proper position.
SALES-P PROHIBIT The salesperson entry during a registration
operation is attempted even when it is
prohibited.
Prohibition of the salesperson entry during a
registration operation has been programmed.
Contact your nearest TOSHIBA TEC
representative if necessary.
TOTAL ONLY Total only error The depressed key has been programmed with
the total-only status. Contact your nearest
TOSHIBA TEC representative if necessary.
TENDER ONLY Tender only error The depressed key has been programmed with
the tender-only status. Contact your nearest
TOSHIBA TEC representative if necessary.
SH_TEND PROHIBIT The depressed key has been programmed with
the status of short-tendering prohibition.
Perform a registration operation so as not to
result in short-tendered amount.
OV_TEND PROHIBIT The depressed key has been programmed with
the status of over-tendering prohibition.
Perform a registration operation so as not to
result in over-tendered amount.