User's Manual
Table Of Contents
- PRECAUTIONS
- Precautions for Use
- About TOSHIBA Wireless Solution
- Wireless Interoperability
- Wireless LAN and your Health
- Safety Instruction for Wireless Products
- Regulatory Information
- Canada - Industry Canada (IC)
- Europe - EU Declaration of Conformity
- USA-Federal Communications Commission (FCC)
- Regulatory Notice for Channel Use in France
- Approved Countries/Regions for use for the Toshiba Wireless LAN
- NOTES!
- Table of Contents
- Setting Up Wireless Network
- Appendix
- INDEX
2. Appendix
GN-1041 Operator’s Manual — Troubleshooting 49
Troubleshooting
If any error messages are displayed on the touch panel, see the following table to trou-
bleshoot the problems for the Wireless LAN.
Error Message Troubleshooting
Bad certificate Unsupported certificate is installed. Reinstall the appro-
priate certificate. This equipment supports md5RSA
and sha1RSA certificate only.
Bad record mac SSL Key exchange failed. Turn the power OFF and
then ON to restart the equipment.
Certificate expired The certificate has been expired. Make sure that the
time is set correctly or whether the certificate is expired.
Certificate revoke The certificate has been revoked. Ask your network
administrator.
Certificate unknown The installed CA certificate cannot work as server certif-
icate. Make sure to install a correct CA certificate.
Decompression failure This equipment does not support the SSL compression.
Please disable the SSL compression on the RADIUS
server.
Handshake failure Unsupported encryption may be set on the server.
Make sure to use the supported encryption method.
Illegal parameter Unsupported version of the TLS protocol may be used.
Make sure to use the supported version of the TLS pro-
tocol.
No certificate No certificate is installed or you do not specify the certif-
icate file name. Make sure to install the certificate and
specify the certificate file name correctly.
Peer error certificate Installed CA certificate cannot verify the server certifi-
cate in the RADIUS server. Make sure to install a cor-
rect CA certificate.
Peer error no certificate The RADIUS server operates the communication with
the certificate using the TLS protocol.
Peer no cipher The RADIUS server requests the unsupported encryp-
tion for this equipment.
Peer error unsupported certificate
type
This equipment uses the certificate that the RADIUS
server does not support.
Peer unexpected message The RADIUS server sends the message that is not TLS
standard. Confirm the settings on the RADIUS server.
Unknown remote error type The RADIUS server sends the alert message of illegal
TLS.
Unsupported certificate This equipment uses the certificate that the RADIUS
server does not support.
Unknown ca Installed CA certificate cannot verify the server certifi-
cate in the RADIUS server. Make sure to install a cor-
rect CA certificate.
Unable to connect