User's Manual
5Troubleshooting OtherIssues
36
5.3 OtherIssues
Therearebrokenlinesintheprintedlabel
■ Theprintheadisdirty.Cleantheprinthea d.
AnerroroccurredwhenwritingdatatotheUSBmemory
■ DidyouinserttheUSBdrive?
■ MakesuretheUSBdriveispluggedtightlyintotheport.
■ TheUSBdrivemightbebroken.Replaceitwithanotherone.
TheprinterisunabletosavefilesduetoinsufficientUSB
memory
■ DeletethefilesonyourUSBdrivetofreesomespace,orreplaceyour
USBdrivewithanemptyone.
Thecutterisexperiencingissues
■ Ifthereisapaperjam,clearit.
■ Thecutterhasbecomeloose.Fixthecutterinpositionandtightenit.
■ Thecutterbladeisnotsharpanymore.Replaceyourcutterwithanew
one.
Theprintheadtemperatureisextremelyhigh
■ Theprintheadtemperatureiscontrolledbytheprinter.Ifitisextremely
high,theprinterwillstopprintingautomatically,until theprintheadis
cooldown.Afterthat,theprinterwillresumeprintingautomatically,if
thereisanyunfinishedprintjob.
Theprintheadisbroken
■ Contactyourlocaldealerforassistance.










