User's Manual

5Troubleshooting OtherIssues
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5.3 OtherIssues
Therearebrokenlinesintheprintedlabel
Theprintheadisdirty.Cleantheprinthea d.
AnerroroccurredwhenwritingdatatotheUSBmemory
DidyouinserttheUSBdrive?
MakesuretheUSBdriveispluggedtightlyintotheport.
TheUSBdrivemightbebroken.Replaceitwithanotherone.
TheprinterisunabletosavefilesduetoinsufficientUSB
memory
DeletethefilesonyourUSBdrivetofreesomespace,orreplaceyour
USBdrivewithanemptyone.
Thecutterisexperiencingissues
Ifthereisapaperjam,clearit.
Thecutterhasbecomeloose.Fixthecutterinpositionandtightenit.
Thecutterbladeisnotsharpanymore.Replaceyourcutterwithanew
one.
Theprintheadtemperatureisextremelyhigh
Theprintheadtemperatureiscontrolledbytheprinter.Ifitisextremely
high,theprinterwillstopprintingautomatically,until theprintheadis
cooldown.Afterthat,theprinterwillresumeprintingautomatically,if
thereisanyunfinishedprintjob.
Theprintheadisbroken
Contactyourlocaldealerforassistance.