User's Manual

5Troubleshooting MediaIssues
34
5.2 MediaIssues
Themediaisout
￭ Loadanewmediaroll.
Thepaperisjammed
￭ Opentheprinterandclearthejammedpaper.
￭ MakesurethepaperisheldproperlybytheMediaGuides.
Theprintingpositionisnotcorrect
￭ Didyouusethecorrectmediatypeforprinting?
￭ Themediaisnotloadedcorrectly.SeeSection2.3,“LoadingMedia”to
reloadthemedia.
￭ Themediasensorneedstobecalibrated.SeeSection3.1,“Media
SensorCalibration”tocalibratethesensor.
￭ Themediasensorisdirty.Cleanthemediasensor.
Nothingisprinted
￭ Themediaisnotloadedcorrectly.SeeSection2.3,“LoadingMedia”to
reloadthemedia.
￭ Theprintdatamightnotbesentsuccessfully.Make suretheinterfaceis
setcorrectlyintheprinterdriver,andsendtheprintdataagain.
Theprintqualityispoor
￭ Theprintheadisdirty.Cleantheprinthea d.
￭ Theplatenrollerisdirty.Cleantheplatenroller.
￭ Adjusttheprintdarkness,orlowertheprintspeed.
￭ Themediaisincompatiblefortheprinter.UseToshiba‐approvedmedia
rollinstead.