User's Manual

5Troubleshooting PrinterIssues
33
5 Troubleshooting
Thischapterprovidestheinformationaboutprinterproblemsandsolutions.
5.1 PrinterIssues
Theprinterwon’tturnon
￭ DidyouattachtheACpowercord?
￭ Makesurethepowersupply’sconnectorisinsertedintotheprinter
powerjack.
￭ Checkthepowerconnectionfromthewallsockettotheprinter.Test
thepowercordandthesocketwithotherelectricaldevices.
￭ Disconnecttheprinterfromthewallsocket,andconnectitagain.
Theprinterturnsitselfoff
￭ Turnontheprinteragain.
￭ Makesurethepowersupply’sconnectorandthepowercordare
properlyplugge d.
￭ Makesurethepowersupplyandthepowercordarenotdamaged.
￭ Usetheapplicablepowersupply.
￭ Iftheprinterkeepsturningitselfoff,checkthesocketandmakesureit
hasenoughpowerfortheprinter.
Theprinterdoesnotfeedthemediaout
￭ Themediaisnotloadedcorrectly.SeeSection2.3,“LoadingMedia”to
reloadthemedia.
￭ Ifthereisapaperjam,clearit.