User's Manual

9-17

ROUBLESHOOTINGROUBLESHOOTING

ROUBLESHOOTING

If you are using an operating system that does not

support USB, you can still use a USB mouse

and/or USB keyboard. If these devices do not

work, make sure the USB KB/Mouse Legacy

Emulation item in HW Setup is set to Enabled.

If problems persist, contact your dealer.

Modem

Refer to the online help files for Appendix C and D.

Problem Procedure

Communication Make sure the computer’s internal modem

software can’t settings are correct. Refer to Modem

initialize modem Properties in the Control Panel.

You can hear a dial If the call is going through a PBX machine, make

tone but can’t make sure the communication application’s tone dial

a call detection feature is disabled.

You can also use the ATX command. Refer to the

online help files for Appendix C, AT Commands.

You place a call, Make sure the settings are correct in your

but a connection communications application.

can’t be made

After making a call Make sure the tone or pulse selection in your

you can’t hear a ring communications application is set correctly.

You can also use the ATD command. Refer to the

online help files for Appendix C, AT Commands.

Hardware and system checklist