User Manual
Table Of Contents
- NB300 Series User’s Guide
- Contents
- Introduction
- Chapter 1: Getting Started
- Getting comfortable with your computer
- Setting up your computer
- Connecting to a power source
- Charging the main battery
- Using the computer for the first time
- Registering your computer with Toshiba
- Adding optional external devices
- Adding memory (optional)
- Recovering the Internal Storage Drive
- Erasing the Internal Storage Drive
- Checking the internal storage drive operating status
- Using the TouchPad™
- Using external display devices
- Using an external keyboard
- Using a mouse
- Connecting a printer
- Turning off the computer
- Customizing your computer’s settings
- Caring for your computer
- Chapter 2: Learning the Basics
- Chapter 3: Mobile Computing
- Chapter 4: Exploring Your Computer’s Features
- Chapter 5: Utilities
- TOSHIBA Assist
- TOSHIBA Recovery Media Creator
- TOSHIBA Application Installer
- Setting passwords
- TOSHIBA PC Diagnostic Tool Utility
- TOSHIBA HDD Protection Utility
- Mouse Utility
- TOSHIBA Hardware Setup
- USB Sleep and Charge Utility
- TOSHIBA Zooming Utility
- TOSHIBA Accessibility
- TOSHIBA eco Utility™
- TOSHIBA Service Station
- TOSHIBA PC Health Monitor
- ConfigFree®
- Chapter 6: If Something Goes Wrong
- Problems that are easy to fix
- Problems when you turn on the computer
- The Windows® operating system is not working
- Fixing a problem with Device Manager
- Memory problems
- Power and the batteries
- Keyboard problems
- Display problems
- Disk or storage drive problems
- Sound system problems
- Printer problems
- Wireless networking problems
- Develop good computing habits
- If you need further assistance
- Other Toshiba Internet Web sites
- Toshiba’s worldwide offices
- Appendix A: Hot Keys/TOSHIBA Cards
- Appendix B: Power Cord/Cable Connectors
- Glossary
- Index
160
If Something Goes Wrong
Keyboard problems
The battery appears not to power the computer for as long as
it usually does.
If you frequently repeat shallow charge and discharge, the battery
meter may become inaccurate. Let the battery discharge
completely, then try charging it again.
Check the power options via your Power Plans (see “Power Plans”
on page 105). Have you added a device, such as a memory module
that takes its power from the battery? Is your software using the
internal storage drive more? Is the display power set to turn off
automatically? Was the battery fully charged to begin with? All
these conditions affect how long the charge lasts.
After a period of time, the battery will lose its ability to perform at
maximum capacity and will need to be replaced. This is normal for
all batteries. To purchase a new battery pack, see your accessories
information included with your computer, or visit the Toshiba Web
site at accessories.toshiba.com. Refer to this site often to stay
current on the most recent software and hardware options for your
computer, and for other product information.
For more information on maintaining battery power, see “Charging
batteries” on page 99.
Keyboard problems
If, when you type, strange things happen or nothing happens, the
problem may be related to the keyboard itself.
The keyboard produces unexpected characters.
A keypad overlay may be on. If the numlock light or cursor control
overlay light is on, press
Fn + F10 to turn off the cursor control
overlay light, or Fn+F11 to turn off the numlock light.
If the problem occurs when both the keypad overlays are off, make
sure the software you are using is not remapping the keyboard.
Refer to the software documentation and check that the program
does not assign different meanings to any of the keys.
You have connected an external keyboard and the operating
system displays one or more keyboard error messages.
You may need to update your keyboard driver. Refer to the
documentation that came with the keyboard or to the keyboard
manufacturer's Web site.
The keyboard you connected may be defective or incompatible with
the computer. Try using a different make of keyboard.