User Manual

231
If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.3
Examine the disc to see if it is dirty. If necessary, wipe it with
a clean cloth dipped in water or a neutral cleaner.
Replace the disc in the tray. Make sure that the disc is lying
flat, label side up. Close the tray carefully, making sure it has
shut completely.
You press the disc eject button, but the drive tray does
not slide out.
Make sure the computer is connected to a power source and
turned on. The optical drive eject mechanism requires power
to operate.
Make sure a program is not accessing the drive and
preventing it from ejecting.
If you need to remove a disc and cannot turn on the computer
(for example, if the battery is completely discharged), use a
narrow object, such as a straightened paper clip, to press the
manual eject button. This button is in the small hole next to
the optical drive eject button on the face of the optical drive
tray.
Never use a pencil to press the manual eject button. Pencil
lead can break off inside the computer and damage it.
Some discs run correctly but others do not.
Check the type of disc you are using. The optical drive
supports the Digital Versatile Disc (DVD) formats DVD
±R,
DVD
±RW, and DVD RAM, plus the CD formats
CD-Recordable (CD-R) and CD-Rewritable (CD-RW).
If the problem is with a data CD or DVD, refer to the
software’s documentation and check that the hardware
configuration meets the program’s needs.